I had rented a car for the incorrect dates, but immediately attempted to change the dates and the website would not allow me to do so. I attempted to call, but there was no answer. I emailed, but got no response. As a last resort, canceled the reservation on the website, but it did not list as canceled, until, eventually, it did say it was cancelled, but charged me the entire cost of the rental as a ‘cancellation fee.’ I would like my money back.