Resorts World Genting - First World Hotel
6.2
Okay
(7124)
3 stars
Updating price...

Resorts World Genting - First World Hotel

3 stars
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000
6.2
Okay
7124 reviews
Updating price...

Overview

Situated in Genting Highlands, Resorts World Genting - First World Hotel provides direct access to Genting and features outdoor tennis courts. It also offers a coffee bar, a sauna and a bowling alley. Each chic room at Resorts World Genting - First
Situated in Genting Highlands, Resorts World Genting - First World Hotel provides direct access to Genting and features outdoor tennis courts. It also offers a coffee bar, a sauna and a bowling alley. Each chic room at Resorts World Genting - First World Hotel features a mini bar, as well as all the necessities required for an enjoyable stay. Those traveling as a family or in a group can benefit from connecting rooms that are suitably equipped. Those staying at the hotel can relax at the on-site bar, suitably situated for socialising in the evening. A selection of cafés and restaurants are also available in close proximity to the property. Resorts World Genting - First World Hotel provides private parking on site for guests travelling with a car.
6.2
Okay rating
Based on 7124 verified guest reviews

Available rates

Mon 21/7
Tue 22/7

The neighbourhood

Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000

What's nearby

  • Genting Theme Park0.05 mi
  • Resorts World Genting0.2 mi
  • Genting Arena of Stars0.2 mi
  • First World Plaza0.21 mi

Reviews

6.2
Okay
7124 verified ratings
Wonderful
1464
Very good
1103
Good
1195
Okay
1060
Fair
768
Mediocre
597
Poor
937

Summary of reviews

Guests say
Guests appreciate the convenient location of the hotel, especially with its proximity to various indoor activities and amenities. However, many reviews highlight issues with the check-in process, which can be chaotic and lengthy. Cleanliness is also a concern, with some guests reporting dusty or poorly maintained rooms. Overall, while the hotel offers a good price point for its location, improvements in service and room quality are needed.
AI-generated from customer reviews
Cleanliness5 out of 10
Location5 out of 10
Service3 out of 10
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Score by provider

All reviews

4.0
Mediocre
Sumanth, Jul 2025
Pros (+) Lots of food court.
Cons (-) Rooms were not great as per the price and even no internet.
4.0
Mediocre
Jay, Jul 2025
Cons (-) Fridge not cold. Inadequate lighting. No air conditioning.
6.0
Okay
Nurhanani, Jul 2025
Pros (+) The location, the self check in and express check out were superb. Book through Resort World official website for smoother self-check in, or else you have to queue twice. Room is small, but clean and comfortable. I paid extra rm5 for mountain view which totally worth it!
Cons (-) The breakfast place is not on the same building, you have to queue for shuttle. I didn’t managed to go as I stayed only for a night and i need to rush for checkout at 11am. I didn’t know about the breakfast place need to take shuttle when i book so i took the room together with the breakfast, so u have to plan well. Another thing is i paid for rm480+ so for me the price is expensive for the room w...
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6.0
Okay
Noor, Jul 2025
Pros (+) Location, near with amenities
Cons (-) The room is overpriced with old & outdated style, i can accept if the room is small, but the toilet look old and super small, also there’s no TV inside the room , floor 17- 784
4.0
Mediocre
Maharani, Jul 2025
Pros (+) Nearby the theme park
Cons (-) No mineral no kettle and so difficult to iron ur shirt u need to go out from ur romm
2.0
Poor
Zulkifli, Jul 2025
Pros (+) Check in and checkout were seemless. A self check in over the machine.
Cons (-) 1. Fan control malfunction. 2. Blocked sink. 3. Breakfast was arrange at another hotel without prior notice. 4. Bed too firm, not comfortable. Stayed 3rd time due to location near to Arena of stars.
5.0
Fair
Thanapon, Jul 2025
Pros (+) Near to shopping/dining/theme park/cable car Fast check-in with Kiosk within only 5 mins I arrived lobby 2:20 PM And paid only 5 ringgit for early check-in
Cons (-) No toiletries Very thin towels , smallest TV I’ve ever been stay in hotel Very far for breakfast area as sharing space with other hotels No information how to get there, just walk there she said
7.0
Good
Basnayake, Jul 2025
Pros (+) It was close to the elevator.
Cons (-) Need hot water boiler (kettle) in the room.
5.0
Fair
Hon, Jul 2025
Pros (+) Convenience especially checking in and out
Cons (-) Smoke smell even on non smoking room. Really quite small. Prices are fine on non peak seasons. Floor a bit dirty. Shower head dirty too. Can be improved.
7.0
Good
Khurram, Jul 2025
Pros (+) When i reach there i get the queue number 12pm we reach and our number come at 2.45 and then we get the room. Break fast is so far need to walk for 25 to 30 min to reach coffee terrace
Cons (-) Staff are helpfull....

Amenities

  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Room service
  • Coffee shop
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Things to keep in mind

Check-in: From 15:00
Check-out: Prior to 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.