Resorts World Genting - First World Hotel
6.5
Okay
(10344)
3 stars
Updating price...

Resorts World Genting - First World Hotel

3 stars
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000Go to location section
6.5
Okay
10344 reviews
Go to reviews section
Updating price...

Overview

Situated in Genting Highlands, Resorts World Genting - First World Hotel provides direct access to Genting and features outdoor tennis courts. It also offers a coffee bar, a sauna and a bowling alley. Each chic room at Resorts World Genting - First …
Situated in Genting Highlands, Resorts World Genting - First World Hotel provides direct access to Genting and features outdoor tennis courts. It also offers a coffee bar, a sauna and a bowling alley. Each chic room at Resorts World Genting - First World Hotel features a mini bar, as well as all the necessities required for an enjoyable stay. Those traveling as a family or in a group can benefit from connecting rooms that are suitably equipped. Those staying at the hotel can relax at the on-site bar, suitably situated for socialising in the evening. A selection of cafés and restaurants are also available in close proximity to the property. Resorts World Genting - First World Hotel provides private parking on site for guests travelling with a car.
6.5
Okay rating
Based on 10344 verified guest reviews

Available rates

Fri 6/11
Sat 7/11

The neighbourhood

Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000

What's nearby

  • Genting Theme Park0.1 mi
  • Genting Arena of Stars0.21 mi
  • First World Plaza0.17 mi
  • Resorts World Genting0.21 mi

Reviews

6.5
Okay
10344 verified ratings
Wonderful
2128
Very good
1549
Good
1531
Okay
1513
Fair
1052
Mediocre
988
Poor
1584

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, with easy access to attractions, shopping, and dining. However, many were dissatisfied with the cleanliness of rooms, reporting issues such as dirt, unpleasant odors, and poor maintenance. The check-in process received frequent criticism for being slow and confusing, and service was often described as unhelpful or indifferent. Some guests found the rooms small and lacking in amenities, but others felt the hotel offered good value for its price, especially for those primarily seeking a place to sleep near local attractions.
AI-generated from customer reviews
Location9 out of 10
Service1.5 out of 10
Cleanliness1 out of 10
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All reviews

9.6
Wonderful
Anonymous, Nov 2026
The room is clean and wide enough for my family with 1 kid. The only problem is the toilet door cannot lock as no locker.
8.8
Very good
Anonymous, Nov 2026
Bilik standard tapi perlu add on. Contohnya, kalau nak tv, kena add on tv charge, ada water cooler, water heater dekat koridor, dalam bilik memang sejuk jadi tiada aircond, hanya ada kipas, bilik cantik okay cuma kecil dan congested. nak masuk on time tapi last2 kena bayar extra untuk early check in but it's okay.
6.4
Okay
Anonymous, Nov 2026
If your main goal is to just go Casino then the room is ok for you cause you wont be spending much time in the room but if you're there for shopping, theme parks other than gambling, then it is a no no, but I am okay with it anyway. There's bed and bathroom, then ok la. The staff, front desk okok jer, but the one at the food station counter, he is very grumpy but who are we to judge, he is probabl...
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10
Wonderful
Anonymous, Nov 2026
I love to stay here and food was excellent only have problem spend three hour to check in
4.4
Mediocre
Anonymous, Nov 2026
Check in process is so confusing
9.2
Wonderful
Anonymous, Nov 2026
Right inside the Genting Skyavenue complex, close to everything Genting has to offer. Room was quite cheap so didn't expect much, room was already cool without an AC.
8.8
Very good
Anonymous, Nov 2026
Convenient and easy though a bit of walk from the main entertainment hub
4.8
Mediocre
Anonymous, Nov 2026
No wifi no air-conditioning disappointed 😔
6.8
Okay
Anonymous, Nov 2026
While the location is excellent and the property maintains exceptional standards of cleanliness, the administrative efficiency is significantly lacking. I experienced excessive wait times—sometimes reaching three hours—to process simple requests such as booking modifications or room changes. Furthermore, despite the high price point, basic amenities like bottled water were not provided. My experie...
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2.0
Poor
Anonymous, Nov 2026
We arrived and there was a long queqe and we unable to check in and have to wait until the next day 7am even that no promised

Amenities

  • Fitness centre
  • Restaurant
  • Room service
  • Coffee shop
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Things to keep in mind

Check-in: From 15:00
Check-out: Prior to 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.