Resorts World Genting - First World Hotel
6.6
Okay
(9903)
3 stars
Updating price...

Resorts World Genting - First World Hotel

3 stars
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000Go to location section
6.6
Okay
9903 reviews
Go to reviews section
Updating price...

Overview

Situated in Genting Highlands, Resorts World Genting - First World Hotel provides direct access to Genting and features outdoor tennis courts. It also offers a coffee bar, a sauna and a bowling alley. Each chic room at Resorts World Genting - First
Situated in Genting Highlands, Resorts World Genting - First World Hotel provides direct access to Genting and features outdoor tennis courts. It also offers a coffee bar, a sauna and a bowling alley. Each chic room at Resorts World Genting - First World Hotel features a mini bar, as well as all the necessities required for an enjoyable stay. Those traveling as a family or in a group can benefit from connecting rooms that are suitably equipped. Those staying at the hotel can relax at the on-site bar, suitably situated for socialising in the evening. A selection of cafés and restaurants are also available in close proximity to the property. Resorts World Genting - First World Hotel provides private parking on site for guests travelling with a car.
6.6
Okay rating
Based on 9903 verified guest reviews

Available rates

Fri 18/9
Sat 19/9

The neighbourhood

Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000

What's nearby

  • Genting Theme Park0.1 mi
  • Genting Arena of Stars0.21 mi
  • First World Plaza0.17 mi
  • Resorts World Genting0.21 mi

Reviews

6.6
Okay
9903 verified ratings
Wonderful
2027
Very good
1488
Good
1489
Okay
1443
Fair
1010
Mediocre
944
Poor
1505

Summary of reviews

Guests say
Most guests appreciate the hotel's prime location, which offers easy access to attractions, shops, and restaurants. However, many reviews highlight significant drawbacks such as long check-in times, cleanliness issues, lack of amenities like Wi-Fi and TV, and small or poorly maintained rooms. While some guests found the staff friendly and the environment lively, the overall experience is often marred by service delays and outdated facilities.
AI-generated from customer reviews
Location10 out of 10
Room Size2.5 out of 10
Service1.5 out of 10
Cleanliness1 out of 10
Amenities1 out of 10
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Score by provider

All reviews

2.0
Poor
Anonymous, Sept 2026
I didn’t manage to check in, the front office said that I hv no booking and next min my phone was shut down so I couldn’t open my phone to show my booking I think they are over booked even my name is not in the booking thank goodness is not much so I do not know where it when wrong 😡
10
Wonderful
Anonymous, Sept 2026
really nice
10
Wonderful
Anonymous, Sept 2026
If you spend most of your time in the mall, casino & theme park .. it is worth only for sleep.
9.2
Wonderful
Anonymous, Sept 2026
Booking standard room just perfect for overnight stay.
6.4
Okay
Anonymous, Sept 2026
Very bad experience, if only for gambling and shower, it's good choice.
6.8
Okay
Anonymous, Sept 2026
The triple room is way worse than it was three years ago—there’s a bad smell and I even spotted a cockroach or two.
10
Wonderful
Anonymous, Sept 2026
The hotel staff is very helpful and very patience in helping me to do the self check in with the machine.
4.0
Mediocre
Anonymous, Sept 2026
Good location and value for money. Nothing to expect much.
10
Wonderful
Anonymous, Sept 2026
Very nice experience👍👍👍
9.6
Wonderful
Anonymous, Sept 2026
Hotel is located near facilities, shopping, eateries. Value for money.

Amenities

  • Fitness centre
  • Restaurant
  • Room service
  • Coffee shop
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Things to keep in mind

Check-in: From 15:00
Check-out: Prior to 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.