Resorts World Genting - First World Hotel
6.4
Okay
(8555)
3 stars
Updating price...

Resorts World Genting - First World Hotel

3 stars
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000
6.4
Okay
8555 reviews
Updating price...

Available rates

Mon 4/5
Tue 5/5

The neighbourhood

Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000

What's nearby

  • Genting Theme Park0.05 mi
  • Resorts World Genting0.2 mi
  • Genting Arena of Stars0.2 mi
  • First World Plaza0.21 mi

Reviews

6.4
Okay
8555 verified ratings
Wonderful
1683
Very good
1289
Good
1359
Okay
1257
Fair
901
Mediocre
783
Poor
1283

Summary of reviews

Guests say
Guests had mixed experiences at the hotel. Many praised the convenient location, good value for money, and friendly, helpful staff. However, there were consistent complaints about poor service, long check-in waits, small and worn rooms, and cleanliness issues. Some guests found the hotel crowded and noisy, with limited amenities and inconvenient breakfast arrangements. Despite these negatives, the hotel's accessibility and reasonable pricing were appreciated by several guests.
AI-generated from customer reviews
Location8 out of 10
Value for Price7 out of 10
Cleanliness3 out of 10
Room Size2.5 out of 10
Service2 out of 10
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Score by provider

All reviews

9.6
Wonderful
Anonymous, Mar 2026
Nice view of mountain greenery. Stay at Tower 3.
7.6
Good
Anonymous, Mar 2026
Stayed at Tower 1. Quite old. Window facing wall. Bathroom quite a small.
9.6
Wonderful
Anonymous, Mar 2026
Hotel toilet. The toilet flushes automatically. It like 20minit auto flush, it make us cannot sleep well.
6.0
Okay
Anonymous, Mar 2026
good
8.4
Very good
Anonymous, Mar 2026
Nice place to visit and gaming
4.4
Mediocre
Anonymous, Mar 2026
Like hostel, too many people/tourist. Not comfortable for vacation, more like people go there to sleep, gamble, sleep. Too packed, tourist keep bumping into me and saw them spitting into trashcans. Some parts of the hotel reek of urine?! Water from water dispenser taste vile. No amenities in room. Parking rm17 perday.
5.2
Fair
Anonymous, Mar 2026
Good enough for the price and convenience.
10
Wonderful
Anonymous, Mar 2026
strategic location and nice food.
10
Wonderful
Anonymous, Mar 2026
We had such a lovely stay here! The room was big and comfortable, and we especially loved having a bathtub to unwind. The service was excellent - the staff were all very friendly and helpful, which made our stay even more enjoyable. The location is also super accessible. We would definitely come back again!
7.6
Good
Anonymous, Mar 2026
Location excellent, value for money

Amenities

  • Fitness centre
  • Restaurant
  • Room service
  • Coffee shop
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Things to keep in mind

Check-in: From 15:00
Check-out: Prior to 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.