Resorts World Genting - First World Hotel
6.4
Okay
(8756)
3 stars
Updating price...

Resorts World Genting - First World Hotel

3 stars
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000Go to location section
6.4
Okay
8756 reviews
Go to reviews section
Updating price...

Overview

Situated in Genting Highlands, Resorts World Genting - First World Hotel provides direct access to Genting and features outdoor tennis courts. It also offers a coffee bar, a sauna and a bowling alley. Each chic room at Resorts World Genting - First …
Situated in Genting Highlands, Resorts World Genting - First World Hotel provides direct access to Genting and features outdoor tennis courts. It also offers a coffee bar, a sauna and a bowling alley. Each chic room at Resorts World Genting - First World Hotel features a mini bar, as well as all the necessities required for an enjoyable stay. Those traveling as a family or in a group can benefit from connecting rooms that are suitably equipped. Those staying at the hotel can relax at the on-site bar, suitably situated for socialising in the evening. A selection of cafés and restaurants are also available in close proximity to the property. Resorts World Genting - First World Hotel provides private parking on site for guests travelling with a car.
6.4
Okay rating
Based on 8756 verified guest reviews

Available rates

Mon 3/8
Tue 4/8

The neighbourhood

Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000

What's nearby

  • Genting Theme Park0.05 mi
  • Resorts World Genting0.2 mi
  • Genting Arena of Stars0.2 mi
  • First World Plaza0.21 mi

Reviews

6.4
Okay
8756 verified ratings
Wonderful
1721
Very good
1323
Good
1371
Okay
1276
Fair
917
Mediocre
800
Poor
1348

Summary of reviews

Guests say
Most guests appreciate the hotel's prime location, which offers easy access to attractions, shops, and restaurants. However, many reviews highlight significant drawbacks such as long check-in times, cleanliness issues, lack of amenities like Wi-Fi and TV, and small or poorly maintained rooms. While some guests found the staff friendly and the environment lively, the overall experience is often marred by service delays and outdated facilities.
AI-generated from customer reviews
Location10 out of 10
Room Size2.5 out of 10
Service1.5 out of 10
Cleanliness1 out of 10
Amenities1 out of 10
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Score by provider

All reviews

4.0
Mediocre
Noraini, Jul 2026
Pros (+) food buffet so far goog
Cons (-) 1. request for outside team park view but the view its so far n not clear to see from my room + i add on money for this view (room no 17-469) 2. during check in the staff not really helping, ask me to go get q numbr, then the staff at q numbr ask me to check in using kiosk 3. floor 17 its non smoking area but smell of the smoke really strong even inside my room 4. room its too small 5. buffet brea...
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8.0
Very good
Ah, Jul 2026
Pros (+) Easy reach to all attractions and food outlets.
1.0
Poor
Saurabh, Jul 2026
Pros (+) Just the location and the view from the window.
Cons (-) Check in tool more than 2 hours. That's pathetic. I reached early in hope of getting a room early and saving my time in the queue but they said room not available yet. My Indian passport didn't work at the kiosk and I had to wait 2 long hours. They just don't have a right to keep someone waiting for two hours. And it was not just with me but with so many people. Room was small but ok if staying fo...
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5.0
Fair
Hitesh, Jul 2026
Pros (+) Location
Cons (-) Check in was Pathetic and time consuming. It took 5 hours. Long Ques, inadequate staff, slow working for check in.
7.0
Good
Mohamad, Jul 2026
Pros (+) Good for healing with my wife
Cons (-) Facilities not satisfied
4.0
Mediocre
Muhammad, Jul 2026
Pros (+) The location is near to everything
Cons (-) Took two hours to check in. Two rooms we booked were 25minutes walk from each other Very small beds
10
Wonderful
Anonymous, Jul 2026
This trip is awesome
4.0
Mediocre
Natasha, Jul 2026
Cons (-) Ask for non smoking room but gve me smoking room.very unpleasant smell.
1.0
Poor
Ramiz, Jul 2026
Pros (+) Nothing
Cons (-) My experience at this hotel was extremely disappointing. I ultimately had to cancel my stay because the check-in process was completely chaotic. I arrived expecting a normal check-in, but ended up waiting in the lobby for nearly five hours. When I finally asked for an update, I was told it would take another two hours, meaning I wouldn’t have been able to access my room until around 8:00 PM after ...
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4.8
Mediocre
Anonymous, Jul 2026
The hotel is in a great location and offers convenient access to SkyAvenue and the theme park. However, there are additional charges for requests such as a room near the lift or early check-in, which was disappointing. The room also does not include a TV, refrigerator, or complimentary Wi-Fi, which is unexpected for a hotel of this size. Overall, the stay was comfortable due to the excellent locat...
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Amenities

  • Fitness centre
  • Restaurant
  • Room service
  • Coffee shop
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Things to keep in mind

Check-in: From 15:00
Check-out: Prior to 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.