All reviews
The history and the elegance. It was clean and comfortable and the employees were very friendly and helpful.
The ghost tour was a letdown. The tour guide seemed bored and kept asking us if she had told us everything.
Great property and views are amazing. The staff is very friendly.
They have not done a very good job of keeping the grounds nice. There is construction going on. But the flowers and other areas need attention. The room we had was ok. Paid way too much for what the room was. The bed did not even have a dust ruffle on it. So that made it look cheap. They need to put soap dish for the soap next to the sink. Putting the soap on the counter looks bad and gets gross s...Read more
Run down, stained carpet, bad mattresses, itchy sheets, hot rooms - portable ac didn’t work. Window wouldn’t close. Simply awful.
Everything was just better than what I anticipated. The beds were amazing! The views were breathtaking! Every staff member was beyond courteous and aaccommodating. It was a fabulous experience.
Less construction?
Stunning historical facility
Way too many people around. Tours, tours, and more tours. It was more crowded than Disneyland and it was with people who were not even staying there. Parking was a fiasco due to construction. Lots of construction going on. We were assigned a room in a separate building from the hotel (called the Lodge). The elevator was broken so had to take the stairs. Room was tiny but clean. Shower wouldn’t dra...Read more
Location
V Expensive, v tired and essentially a construction site right now
Spooky
Really uncomfortable pillows Small room Novelty
Restaurant and ambiance
Could have done better with night tour
The creepyness of the hotel
No elevator for 4th floor