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Photos
Rooms
Amenities
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Location
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Hôtel de la Cité Carcassonne - MGallery

5-star Hotel with Outdoor pool

5 stars

Place Auguste Pierre Pont, 11000 Carcassonne, Aude

+33 4 68 71 98 71
8.7
Very Good

based on 1,996 reviews

£152
Rate

per night

Voted winner of Europe's Best Travel App 2023

About Hôtel de la Cité Carcassonne - MGallery, Carcassonne

Cleanliness
9.1
Comfort
9.2
Location
9.8
Services
8.7
Staff
9.1
Value for money
8.2
Located within a two-minute walk of Cite de Carcassonne, this 5-star hotel features an outdoor pool, a rooftop terrace and a Turkish steam bath. It also provides valet parking, free Wi-Fi and a ballroom. Hotel de la Cite Carcassonne - MGallery has been recently refurbished and offers babysitting/child services, a 24-hour reception and an airport shuttle. Those staying at the property are able to curl up with a book in the on-site library. Rooms provide a mini bar, a flat-screen TV and an iPod docking station. All have a bathroom that provides a bathtub and bathrobes. Guests can unwind with a beverage at Hotel de la Cite Carcassonne - MGallery's bar and dine on regional style food in restaurant. Room service is also offered during certain times. The hotel is within walking distance of Castle and Ramparts of Carcassonne. The staff at the tour desk are available to book and organise activities in Carcassonne.

Hôtel de la Cité Carcassonne - MGallery photos


Rooms

Tue 6/5
Wed 7/5
King room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
1 king bed
1 sofa bed
1 king bed
Double room
1 double bed
bed type unknown
1 double bed
Standard Room
bed type unknown
Classic room
1 king bed
1 king bed
bed type unknown
Superior room
bed type unknown
1 king bed
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Outdoor pool
  • Spa and wellness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

General

  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Dining

  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Coffee machine

Accessibility and suitability

  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • Allergy-free room
  • Upper floors accessible by lift

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper

Pool and spa

  • Heated pool
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Steam room
  • Spa and wellness centre
  • Massage

Bedroom

  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Private parking
  • EV charging station
  • Airport shuttle

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Things to do

  • Gift shop
  • Bicycle hire
  • Board games/puzzles
  • Evening entertainment

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Balcony

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Reviews

8.7
Very GoodBased on 1,996 verified guest reviews

Pros +
  • The La Barbacane restaurant meal we had was amazing. (in 3 reviews)
  • Unique opportunity staying in a medieval castle. (in 10 reviews)
  • Extremely friendly and helpful staff. (in 85 reviews)
Cons -
  • My first time visiting Carcassonne and Hotel de La Cite didn't disappoint. (in 4 reviews)
  • Definitely not 5 star service. (in 4 reviews)


Hôtel de la Cité Carcassonne - MGallery room booking info

Check in/Check out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How does Hôtel de la Cité Carcassonne - MGallery compare to other 5-star hotels in Carcassonne?

    Hôtel de la Cité Carcassonne - MGallery is £82 cheaper than the average 5 star hotel in Carcassonne. You can usually find a nightly rate of £268 when staying at Hôtel de la Cité Carcassonne - MGallery.

  • How far is Hôtel de la Cité Carcassonne - MGallery from Carcassonne Salvaza?

    Hôtel de la Cité Carcassonne - MGallery is 3.0 mi away from Carcassonne Salvaza. You can typically expect your drive time from Hôtel de la Cité Carcassonne - MGallery to Carcassonne Salvaza to be 8min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.

  • What is the best way to get to Hôtel de la Cité Carcassonne - MGallery from Carcassonne Salvaza?

    With parking available at Hôtel de la Cité Carcassonne - MGallery, you could always hire a car for as low as £20/day and park it at the hotel. This would give you freedom while visiting Carcassonne. Another more common option is to just take a taxi or rideshare service from the airport to Hôtel de la Cité Carcassonne - MGallery. The nearest airport to the hotel is Carcassonne Salvaza.

  • Is Hôtel de la Cité Carcassonne - MGallery pet-friendly?

    Yes, dogs and pets are welcome at Hôtel de la Cité Carcassonne - MGallery.

  • Are there food options at Hôtel de la Cité Carcassonne - MGallery?

    There is a restaurant at Hôtel de la Cité Carcassonne - MGallery that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +33 4 68 71 98 71 for kitchen hours. One of the easiest dining options for Carcassonne guests staying in Hôtel de la Cité Carcassonne - MGallery is to order room service, which is available to all hotel guests.

  • Does Hôtel de la Cité Carcassonne - MGallery have a pool?

    Hôtel de la Cité Carcassonne - MGallery does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • How close is Hôtel de la Cité Carcassonne - MGallery to Carcassonne city centre?

    The city centre nearest to Hôtel de la Cité Carcassonne - MGallery is Carcassonne, which is 0.8 mi away from the hotel’s front door. There, you can find Medieval City, which is a popular sight in the area.

  • What is the phone number for Hôtel de la Cité Carcassonne - MGallery?

    For assistance from an employee at Hôtel de la Cité Carcassonne - MGallery please call +33 4 68 71 98 71.

  • Does Hôtel de la Cité Carcassonne - MGallery have Wi-Fi available?

    Yes, Hôtel de la Cité Carcassonne - MGallery has Wi-Fi available to hotel guests.

  • What time is check-out for Hôtel de la Cité Carcassonne - MGallery?

    12:00 is the check-out time at Hôtel de la Cité Carcassonne - MGallery. Late check-out may be available at the hotel's discretion.

  • How much is a room at Hôtel de la Cité Carcassonne - MGallery?

    Guests can currently expect to pay £397 on average for a night at Hôtel de la Cité Carcassonne - MGallery, Carcassonne. Enter your desired travel dates in the form above to find deals starting at £233 per night.

  • Is there laundry service in Hôtel de la Cité Carcassonne - MGallery?

    Yes, you can take care of all your laundry needs with the on-premise services at Hôtel de la Cité Carcassonne - MGallery, Carcassonne. Ironing equipment e.g. ironing boards and irons are available as well.

  • What is the distance from Hôtel de la Cité Carcassonne - MGallery, Carcassonne to Medieval City?

  • Is Théâtre Jean-Deschamps, Carcassonne close to Hôtel de la Cité Carcassonne - MGallery?

  • How many operators does momondo search for hotels in Carcassonne?

  • When did momondo last update prices for hotels in Carcassonne?

    Prices for hotels in Carcassonne are refreshed on a daily basis.


Places of interest near Hôtel de la Cité Carcassonne - MGallery

Attractions in Carcassonne, France curated by momondo

Hôtel de la Cité Carcassonne - MGallery location: Place Auguste Pierre Pont, 11000 Carcassonne, Aude

Top landmarks

Cité de Carcassonne0.1 mi
School Museum0.1 mi
Aude Gate0.1 mi
Museum of Chivalry Arms and Archery0.1 mi
Medieval City0.1 mi
Château Comtal0.1 mi
Hat Museum0.1 mi

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