JEN Singapore Orchardgateway by Shangri-La
4-star Hotel with Outdoor pool
277 Orchard Road, Singapore
+65 6708 8888based on 4,887 reviews
per night
About JEN Singapore Orchardgateway by Shangri-La, Singapore
JEN Singapore Orchardgateway by Shangri-La photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Hotel Amenities & Facilities
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Shoeshine
- Room service
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24-hour front desk
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Window
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- City view
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Conditioner
Bathroom
- Shower
- Additional toilet
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
- Walk-in shower
Accessibility and suitability
- Non-smoking rooms available
- Disabled access
- Multi-lingual staff
- Accessible by lift
- Pets not allowed
- Upper floors accessible by lift
- Designated smoking area
Bedroom
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Guest accommodation is disinfected between stays
- Safe
Pool
- Pool bar
- Outdoor pool
- Pool towels
- Pool with a view
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Family friendly
- Babysitting or child care
- Cribs available
Parking and transportation
- Free parking
Things to do
- Bicycle hire
Fitness
- Fitness centre
Reviews
Pros +
- "Location for shopping, restaurants etc excellent." (in 51 reviews)
- Breakfast is very good and diverse. (in 150 reviews)
- Highly recommend Hotel Jen (in 18 reviews)
Cons -
- material inaccuracies about the room rate. (in 107 reviews)
- I arrived around 8 pm after a long flight. (in 5 reviews)
JEN Singapore Orchardgateway by Shangri-La room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is JEN Singapore Orchardgateway by Shangri-La from Singapore Seletar?
If there is no traffic, the 8.2 mi drive between Singapore Seletar and JEN Singapore Orchardgateway by Shangri-La should only take about 24min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.
What is the best way to get to JEN Singapore Orchardgateway by Shangri-La from Singapore Seletar?
If you intend to hire a car to travel from Singapore Seletar to the hotel, you will have peace of mind knowing that JEN Singapore Orchardgateway by Shangri-La offers parking on site. Car hire in the area typically go for £51/day for a base model hire. Another more common option is to just take a taxi or rideshare service from the airport to JEN Singapore Orchardgateway by Shangri-La. The nearest airport to the hotel is Singapore Seletar.
Are there food options at JEN Singapore Orchardgateway by Shangri-La?
JEN Singapore Orchardgateway by Shangri-La does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call JEN Singapore Orchardgateway by Shangri-La at +65 6708 8888. If you are staying at JEN Singapore Orchardgateway by Shangri-La, you are more than welcome to order food through the hotel’s room service menu.
Does JEN Singapore Orchardgateway by Shangri-La have a pool?
Yes, JEN Singapore Orchardgateway by Shangri-La has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is JEN Singapore Orchardgateway by Shangri-La to Singapore city centre?
JEN Singapore Orchardgateway by Shangri-La is 0.6 mi away from the city centre of Singapore, where you can find interesting sights such as Masjid Sultan.
What is the phone number for JEN Singapore Orchardgateway by Shangri-La?
Is JEN Singapore Orchardgateway by Shangri-La pet-friendly?
Does JEN Singapore Orchardgateway by Shangri-La have Wi-Fi available?
Yes, JEN Singapore Orchardgateway by Shangri-La has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at JEN Singapore Orchardgateway by Shangri-La?
Yes, there is a gym available to guests of JEN Singapore Orchardgateway by Shangri-La. For gym hours, it is best to ask the front desk clerk during check-in.
What time is check-out for JEN Singapore Orchardgateway by Shangri-La?
12:00 is the check-out time at JEN Singapore Orchardgateway by Shangri-La. Late check-out may be available at the hotel's discretion.
How much is a room at JEN Singapore Orchardgateway by Shangri-La?
Prices may fluctuate based on room type, dates, and availability. You can find great room deals for JEN Singapore Orchardgateway by Shangri-La at the moment between £136 and £190 a night. Enter preferred dates in the form above to see the best-matched deals for you.
Is there laundry service in JEN Singapore Orchardgateway by Shangri-La?
Yes, you can do your laundry at JEN Singapore Orchardgateway by Shangri-La. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.
What is the distance from JEN Singapore Orchardgateway by Shangri-La, Singapore to Boat Quay?
Make sure to visit Boat Quay during your stay at JEN Singapore Orchardgateway by Shangri-La, Singapore. It’s only 1.1 mi away!
Is Masjid Sultan, Singapore close to JEN Singapore Orchardgateway by Shangri-La?
Masjid Sultan in Singapore is only a 1.4 mi trip away from JEN Singapore Orchardgateway by Shangri-La. Grab a taxi or walk - it’s up to you.
How many operators does momondo search for hotels in Singapore?
As of April 2025, there are 1,279 operators available to choose from for hotels in Singapore.
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Places of interest near JEN Singapore Orchardgateway by Shangri-La
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JEN Singapore Orchardgateway by Shangri-La location: 277 Orchard Road, Singapore