Volkswagen car hires in Leicester

Even though we don’t speak Italian, everything was very smooth at the check-in counter and where we picked up the car. Everyone we interacted with was very professional and kind. No complaints!

I had given flight number and my car was reserved at the wrong airport. I called Alamo and they told me I was out of luck. So I got gauged by Avis

Easy to Order but the 1/2 hr wait for counter staff to work without internet was a pain. Staff were doing their best at the time. Just lucky it was a sunday

Competitive price. Seamless pickup and drop-off experience

I had to wait over an hour for the only person working the rental desk at the hotel to show up. I kept calling and he said 10 more minutes and I will be there.

They took forever!!!! I have never booked with them because of the line I see everytime I get into LA but I just happened to land at 1am and thought it wouldn't be busy but we had to wait 2 hours for a car... ridiculous.

Parking

We got a different car which has lower value for rent. Neither got the price adjustment nor time adjustment.

Always have had a good experience with this car rental company

Jenn was terrific!

I was pleased with everything except that they marked off the on me the same minute windshield ding that was noted in the previous damages list when I picked up the car, presumably because I had added insurance, so they can file another claim. Possibly just an error, but judging from the previous reviews it seems suspicious.

I was very pleased with the unexpected SIGNIFICANT upgrade -- I originally had booked a convertible, expecting just a Mustang convertible, so you can only imagine how happy I was when I arrived at the counter and was upgraded to a relatively brand new BMW Z4 at the same rate! Even better, with the original reservation, I would have had to return the car the next day by 7:30PM to the Orlando Airport and be charged two days' rate (my pick up was at 5PM Saturday, needing to return by 7:30PM Sunday and otherwise see a MASSIVE rate hike from ~$150 to ~$600). However, because of the change in vehicles, I could return it on Monday by 5PM for the original rate of ~$150 at the hotel I was staying in, saving me a LOT of hassle. I imagine Sixt may have lost some money with my reservation, but a great experience from start to finish.for me!

They didn’t let me rent the car because I was going to drive to Arizona. I told them that ok, I wouldn’t take it and I’ll have my husband keep it and I’ll drive our car. The agent then told us that we still couldn’t rent the car because I had already told her I was going to arizona. Ridiculous

They cancelled my order for being 1 hour late to pick up and then wanted to charge me £150 extra. Their customer service was also very bad.

The shuttle was an hour and 30 minutes late picking us up from the airport we waited outside in the heat. It took 1 hour for the lady to process our pick up saying I’m just waiting for the cad to be ready. Worst rental car experience in 30 years

Dealt with Denny and Gareth at pick up and drop off Both were extremely helpful and would give the 10/10 for customer service and assistance thank you

Scam. Arrived 'too late' to collect my car – despite having paid in full for the reservation in advance – so my car had been 'given away' and (shock!) the only available car was a luxury BMW, meaning I had to pay a further £250 or be stuck without a car. Shameful practice.

Absolutely faultless, staff for pick up & drop off were very professional and friendly, car was spotless and very comfortable.