The Ritz-Carlton, Astana
5-star Hotel with Indoor pool
16 Dostyk Street, Astana 010016
+7 717 273 4000based on 391 reviews
per night
About The Ritz-Carlton, Astana, Astana
The Ritz-Carlton, Astana photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Hotel Amenities & Facilities
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
General
- Executive lounge access
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchen
- Kitchenette
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Dining
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Breakfast in the room
- Dining table
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Tumble dryer
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
- Smartphone dock
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
- EV charging station
- Airport shuttle
Family friendly
- Cribs available
- Books, DVDs, music for children
- Kids meals
- Children's high chair
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Board games/puzzles
- Cooking classes
- Beauty salon
Outdoor
- Garden
- Terrace/Patio
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews
Pros +
- Staff very helpful and friendly (in 7 reviews)
- We had a wonderful stay at the Ritz-Carlton Astana. (in 2 reviews)
- Everything was amazing and super luxurious for my wife and I (in 3 reviews)
Cons -
- Every time I was calling and asking for it. (in 1 review)
- I filled up the bath and the water was very yellow. (in 1 review)
The Ritz-Carlton, Astana room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is The Ritz-Carlton, Astana from Astana Nursultan Nazarbayev Intl?
There are 6.9 mi between Astana Nursultan Nazarbayev Intl and The Ritz-Carlton, Astana. The drive to and from the airport should be about 20min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to The Ritz-Carlton, Astana from Astana Nursultan Nazarbayev Intl?
Another more common option is to just take a taxi or rideshare service from the airport to The Ritz-Carlton, Astana. The nearest airport to the hotel is Astana Nursultan Nazarbayev Intl.
Is The Ritz-Carlton, Astana pet-friendly?
The Ritz-Carlton, Astana welcomes pets at their venue.
Are there food options at The Ritz-Carlton, Astana?
Yes, The Ritz-Carlton, Astana does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Astana for those looking for something different. If you are staying at The Ritz-Carlton, Astana, you are more than welcome to order food through the hotel’s room service menu.
Does The Ritz-Carlton, Astana have a pool?
Yes. Many momondo users travelling to Astana specifically look for hotels with a pool. The Ritz-Carlton, Astana may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
What is the phone number for The Ritz-Carlton, Astana?
If you have questions about The Ritz-Carlton, Astana or your reservation, please call the front desk directly at +7 717 273 4000.
Does The Ritz-Carlton, Astana have Wi-Fi available?
Yes, The Ritz-Carlton, Astana has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at The Ritz-Carlton, Astana?
There is a hotel gym accessible to guests staying at The Ritz-Carlton, Astana. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for The Ritz-Carlton, Astana?
12:00 is the check-out time at The Ritz-Carlton, Astana. Late check-out may be available at the hotel's discretion.
How much is a room at The Ritz-Carlton, Astana?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at The Ritz-Carlton, Astana, Astana is £182, but you may find great deals as low as £122. You can find rates for your trip in the form above.
Is there laundry service in The Ritz-Carlton, Astana?
Yes, you can take care of all your laundry needs with the on-premise services at The Ritz-Carlton, Astana, Astana. Need to straighten out your clothes? The accommodation features an ironing board and an iron.
How many operators does momondo search for hotels in Astana?
The number of operators available for hotels in Astana is 2,394 as of April 2025.
When did momondo last update prices for hotels in Astana?
Prices for hotels in Astana are updated daily.
Places of interest near The Ritz-Carlton, Astana
Attractions in Astana, Kazakhstan curated by momondo
The Ritz-Carlton, Astana location: 16 Dostyk Street, Astana 010016