Krystal Cancun
4-star Hotel with Private beach
Paseo Kukulcan km 9, Lotes 9 y 9A, 77500 Cancún, Quintana Roo
+52 998 848 9800based on 5,012 reviews
per night
About Krystal Cancun, Cancún
Krystal Cancun photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- 24-hour front desk
- Safety deposit box
- Bottle of water
General
- Window
- Family rooms
- Interconnected room(s) available
- Storage available
- Sea view
- Seating area
- Slippers
- Solarium
- Soundproof rooms
- Telephone
- Tile/marble floor
- City view
Pool and spa
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Steam room
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Microwave
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining table
Things to do
- Gift shop
- Fishing
- Board games/puzzles
- Golf
- Scuba diving
- Diving
- Snorkelling
- Cooking classes
- Beauty salon
- Water park
- Water sport facilities (on site)
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Dustbins
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kids' club
- Kids' outdoor play equipment
- Playground
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Toilet
Accessibility and suitability
- No smoking
- Non-feather pillow
- Designated smoking area
- Disabled access
- Lift
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness centre
Workspace
- Fax/photocopying
Reviews
Pros +
- The room service was good (in 4 reviews)
- Very close to Coco Bongo perfect location & beautiful sea views. (in 8 reviews)
- The staff was great (in 105 reviews)
Cons -
- Next day we left. (in 7 reviews)
- The personal is so rude specially in front desk. (in 17 reviews)
- It's the worst hotel ever. (in 81 reviews)
Krystal Cancun room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Krystal Cancun compare to other 4-star hotels in Cancún?
Krystal Cancun is typically below the average price of 4 star hotels in Cancún. On average, you can expect to pay £198 per night in Cancún. Krystal Cancun typically costs £108 per night, which is £91 cheaper than the Cancún average.
How far is Krystal Cancun from Cancun?
If you're looking to go directly from Cancun to Krystal Cancun, expect a 32min drive as they are around 10.9 mi apart.
What is the best way to get to Krystal Cancun from Cancun?
If you intend to hire a car to travel from Cancun to the hotel, you will have peace of mind knowing that Krystal Cancun offers parking on site. Car hire in the area typically go for £4/day for a base model hire. If you’re looking for a simple travel option from Cancun to Krystal Cancun, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Krystal Cancun?
There is a restaurant at Krystal Cancun that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 998 848 9800 for kitchen hours. Guests staying at Krystal Cancun are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Krystal Cancun have a pool?
Yes. Many momondo users travelling to Cancún specifically look for hotels with a pool. Krystal Cancun may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
How close is Krystal Cancun to Cancún city centre?
The city centre nearest to Krystal Cancun is Cancún, which is 5.6 mi away from the hotel’s front door. There, you can find Parque Las Palapas, which is a popular sight in the area.
What is the phone number for Krystal Cancun?
You can reach the main line at +52 998 848 9800.
Does Krystal Cancun have Wi-Fi available?
Yes, Krystal Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Krystal Cancun?
Yes, there is a gym available to guests of Krystal Cancun. For gym hours, it is best to ask the front desk clerk during check-in.
What time is check-out for Krystal Cancun?
12:00 is the check-out time at Krystal Cancun. Late check-out may be available at the hotel's discretion.
How much is a room at Krystal Cancun?
The average price for a night at Krystal Cancun found recently is £146 and can go as low as £97/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
Is there laundry service in Krystal Cancun?
Yes, you can do your laundry at Krystal Cancun. Ironing equipment e.g. ironing boards and irons are available as well.
How many operators does momondo search for hotels in Cancún?
The number of operators available for hotels in Cancún is 4,215 as of April 2025.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún are updated daily.
Places of interest near Krystal Cancun
Attractions in Cancún, Mexico curated by momondo
Krystal Cancun location: Paseo Kukulcan km 9, Lotes 9 y 9A, 77500 Cancún, Quintana Roo