Moon Palace The Grand Cancun
Hire with Private beach
Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo
+52 998 881 6000based on 164 reviews
per night
About Moon Palace The Grand Cancun, Cancún
Moon Palace The Grand Cancun photos
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Water slide
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
Things to do
- Gift shop
- Eco tourism
- Bicycle hire
- Fishing
- Board games/puzzles
- Game room
- Golf
- Cycling
- Scuba diving
- Diving
- Snorkelling
- Evening entertainment
- Beauty salon
- Horse riding
- Mini-golf
- Bowling
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
- Night club
- Basketball court
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Pool with a view
- Private pool
- Spa and wellness centre
- Rooftop pool
- Massage
- Pool bar
- Sauna
- Water slide
General
- Family rooms
- Garden view
- Lockers
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- Tile/marble floor
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
- Swimming pool toys
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Kitchen
- Wine glasses
- Kitchen
- Kitchenette
- Tea/coffee maker
- Coffee machine
- Dining area
Accessibility and suitability
- Hypoallergenic pillow
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled access
- Lift
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness centre
- Tennis
Health and safety
- Daily housekeeping
Reviews
Pros +
- The staff was friendly and Provide incredible service I'm definitely coming back (in 4 reviews)
Cons -
- Bars ran out of certain alcohols. (in 1 review)
- Some of the managers are jerks. (in 1 review)
- They had shuttle buses to get you to your room. (in 1 review)
Moon Palace The Grand Cancun room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Moon Palace The Grand Cancun from Cancun?
Driving distance from Cancun to Moon Palace The Grand Cancun and vice versa is 4.9 mi and the overall drive time is about 14min. Driving time can vary based on the time of day and traffic.
What is the best way to get to Moon Palace The Grand Cancun from Cancun?
If you intend to hire a car to travel from Cancun to the hotel, you will have peace of mind knowing that Moon Palace The Grand Cancun offers parking on site. Car hire in the area typically go for £4/day for a base model hire. If you’re looking for a simple travel option from Cancun to Moon Palace The Grand Cancun, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Moon Palace The Grand Cancun?
There is a restaurant at Moon Palace The Grand Cancun that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 998 881 6000 for kitchen hours. One of the easiest dining options for Cancún guests staying in Moon Palace The Grand Cancun is to order room service, which is available to all hotel guests.
Does Moon Palace The Grand Cancun have a pool?
Moon Palace The Grand Cancun does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
How close is Moon Palace The Grand Cancun to Cancún city centre?
When staying at Moon Palace The Grand Cancun you are only 12.3 mi from the Cancún city centre. While making your way to the centre of Cancún, you should plan to visit Parque Las Palapas, along with all the shops and restaurants.
What is the phone number for Moon Palace The Grand Cancun?
For assistance from an employee at Moon Palace The Grand Cancun please call +52 998 881 6000.
Does Moon Palace The Grand Cancun have Wi-Fi available?
Yes, Moon Palace The Grand Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Moon Palace The Grand Cancun?
Moon Palace The Grand Cancun has a fitness centre available for guests who would like to use it throughout their stay.
What time is check-out for Moon Palace The Grand Cancun?
For Moon Palace The Grand Cancun, the required check-out time is 12:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.
How much is a room at Moon Palace The Grand Cancun?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Moon Palace The Grand Cancun, Cancún is £682, but you may find great deals as low as £436. You can find rates for your trip in the form above.
Is there laundry service in Moon Palace The Grand Cancun?
Laundry services are available at Moon Palace The Grand Cancun. Contact the property reception for additional information. Irons and ironing boards are included as featured amenities.
How many operators does momondo search for hotels in Cancún?
The number of operators available for hotels in Cancún is 4,213 as of April 2025.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún are updated daily.
Places of interest near Moon Palace The Grand Cancun
Attractions in Cancún, Mexico curated by momondo
Moon Palace The Grand Cancun location: Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo