The Pacific Sutera Hotel
5-star Hotel with Private beach
1 Sutera Harbour Boulevard, Kota Kinabalu 88100
+60 8831 8888based on 3,535 reviews
per night
About The Pacific Sutera Hotel, Kota Kinabalu
The Pacific Sutera Hotel photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Things to do
- Gift shop
- Shops (on site)
- Board games/puzzles
- Game room
- Golf
- Evening entertainment
- Beauty salon
- Karaoke
- Bowling
- Table tennis
- Pool table
- Water sport facilities (on site)
- Night club
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
Pool and spa
- Spa
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Spa and wellness centre
- Massage
- Sauna
- Water slide
Accessibility and suitability
- Multi-lingual staff
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled access
- Lift
- Accessible by lift
- Accessible parking
- Upper floors accessible by lift
General
- Window
- Family rooms
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Indoor play area
- Kids' outdoor play equipment
- Playground
- Baby safety gates
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service
Health and safety
- Daily housekeeping
- 24-hour security
- Safe
Fitness
- Fitness centre
- Tennis
- Squash
Bedroom
- Cleaning products
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Reviews
Pros +
- "Excellent hotel, great location." (in 26 reviews)
- Contiental breakfast buffet was nice. (in 43 reviews)
- Poolside bar staff are very friendly. (in 8 reviews)
Cons -
- Beach bar the music was too loud. (in 3 reviews)
- Inside the room bad smell (in 28 reviews)
- "The hotel Pacific Sutera is now looking slightly tired, as are the bedrooms themselves." (in 2 reviews)
The Pacific Sutera Hotel room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does The Pacific Sutera Hotel compare to other 5-star hotels in Kota Kinabalu?
There is a £38/night difference in the average price of 5-star hotels in Kota Kinabalu (£100/night) and the average nightly rate at The Pacific Sutera Hotel (£63/night).
How far is The Pacific Sutera Hotel from Kota Kinabalu?
The drive from Kota Kinabalu to The Pacific Sutera Hotel will take you about 7min depending on traffic, with a distance of 2.7 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
What is the best way to get to The Pacific Sutera Hotel from Kota Kinabalu?
With parking available at The Pacific Sutera Hotel, you could always hire a car for as low as £19/day and park it at the hotel. This would give you freedom while visiting Kota Kinabalu. If you’re looking for a simple travel option from Kota Kinabalu to The Pacific Sutera Hotel, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at The Pacific Sutera Hotel?
Yes, The Pacific Sutera Hotel does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Kota Kinabalu for those looking for something different. One of the easiest dining options for Kota Kinabalu guests staying in The Pacific Sutera Hotel is to order room service, which is available to all hotel guests.
Does The Pacific Sutera Hotel have a pool?
Yes. Many momondo users travelling to Kota Kinabalu specifically look for hotels with a pool. The Pacific Sutera Hotel may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
What is the phone number for The Pacific Sutera Hotel?
If you have questions or concerns about your stay at The Pacific Sutera Hotel, call +60 8831 8888 to speak with a front desk representative.
Does The Pacific Sutera Hotel have Wi-Fi available?
Yes, The Pacific Sutera Hotel has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at The Pacific Sutera Hotel?
There is a hotel gym accessible to guests staying at The Pacific Sutera Hotel. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for The Pacific Sutera Hotel?
The Pacific Sutera Hotel check-out time is 12:00. Late check-out may be available upon request at the reception desk.
How much is a room at The Pacific Sutera Hotel?
The cheapest deals found start from only £53 per night. The average rate for rooms at The Pacific Sutera Hotel is currently around £95/night. Enter your dates in the form above to see more.
Is there laundry service in The Pacific Sutera Hotel?
The accommodation features laundry services for all guests. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.
How many operators does momondo search for hotels in Kota Kinabalu?
As of April 2025, there are 1,910 operators available to choose from for hotels in Kota Kinabalu.
When did momondo last update prices for hotels in Kota Kinabalu?
Prices for hotels in Kota Kinabalu refresh daily.
Places of interest near The Pacific Sutera Hotel
Attractions in Kota Kinabalu, Malaysia curated by momondo
The Pacific Sutera Hotel location: 1 Sutera Harbour Boulevard, Kota Kinabalu 88100