Shangri-La Kuala Lumpur
5-star Hotel with Outdoor pool
11 Jalan Sultan Ismail, Kuala Lumpur 50250
+60 320 322 388based on 3,744 reviews
per night
About Shangri-La Kuala Lumpur, Kuala Lumpur
Shangri-La Kuala Lumpur photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Hotel Amenities & Facilities
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Services and conveniences
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Shoeshine
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
General
- Window
- Executive lounge access
- Garden view
- Interconnected room(s) available
- Pool view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Multi-lingual staff
- Hypoallergenic
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Adapted bath
- Toilet with grab rails
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Dining
- Fruits
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Dining table
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
- Shuttle service (free)
- Airport shuttle
- Valet parking
Kitchen
- Electric kettle
- Kitchen
- Tea/coffee maker
- Coffee machine
- Dining area
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Guest accommodation is disinfected between stays
- Safe
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Beauty salon
Outdoor
- Garden
Fitness
- Fitness centre
Reviews
Pros +
- Excellent service and hospitality. (in 147 reviews)
- Perfect room with friendly staff. (in 183 reviews)
- Excellent breakfast and nice pool area (in 53 reviews)
Cons -
- Spa department was also surpricingly ok. (in 8 reviews)
- We booked 2 club rooms. (in 87 reviews)
- Nothing I didn't like (in 26 reviews)
Shangri-La Kuala Lumpur room booking info
Check in/Check out
Check in anytime after 14:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Shangri-La Kuala Lumpur compare to other 5-star hotels in Kuala Lumpur?
Shangri-La Kuala Lumpur is typically below the average price of 5 star hotels in Kuala Lumpur. On average, you can expect to pay £107 per night in Kuala Lumpur. Shangri-La Kuala Lumpur typically costs £87 per night, which is £20 cheaper than the Kuala Lumpur average.
How far is Shangri-La Kuala Lumpur from Kuala Lumpur Subang?
Driving distance from Kuala Lumpur Subang to Shangri-La Kuala Lumpur and vice versa is 10.6 mi and the overall drive time is about 31min. Driving time can vary based on the time of day and traffic.
What is the best way to get to Shangri-La Kuala Lumpur from Kuala Lumpur Subang?
Shangri-La Kuala Lumpur has parking available on site for customers of the hotel. With that in mind, the most efficient way not only to get from Kuala Lumpur Subang to the hotel, but also to get around Kuala Lumpur during your stay may be to hire a car. Car hire in Shangri-La Kuala Lumpur are on average £15/day. If you’re looking for a simple travel option from Kuala Lumpur Subang to Shangri-La Kuala Lumpur, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Shangri-La Kuala Lumpur?
There is a restaurant at Shangri-La Kuala Lumpur that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +60 320 322 388 for kitchen hours. Guests staying at Shangri-La Kuala Lumpur are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Shangri-La Kuala Lumpur have a pool?
Shangri-La Kuala Lumpur does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
How close is Shangri-La Kuala Lumpur to Kuala Lumpur city centre?
Shangri-La Kuala Lumpur is 1.6 mi away from the city centre of Kuala Lumpur, where you can find interesting sights such as Central Market.
What is the phone number for Shangri-La Kuala Lumpur?
If you have questions or concerns about your stay at Shangri-La Kuala Lumpur, call +60 320 322 388 to speak with a front desk representative.
Does Shangri-La Kuala Lumpur have Wi-Fi available?
Yes, Shangri-La Kuala Lumpur has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Shangri-La Kuala Lumpur?
Shangri-La Kuala Lumpur does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.
What time is check-out for Shangri-La Kuala Lumpur?
The required check-out time is 12:00. Please plan accordingly before your departure to avoid any penalties or fees.
How much is a room at Shangri-La Kuala Lumpur?
Prices may fluctuate based on room type, dates, and availability. You can find great room deals for Shangri-La Kuala Lumpur at the moment between £83 and £100 a night. Enter preferred dates in the form above to see the best-matched deals for you.
Is there laundry service in Shangri-La Kuala Lumpur?
Laundry services are available at Shangri-La Kuala Lumpur. Contact the property reception for additional information. Irons and ironing boards are included as featured amenities.
What is the distance from Shangri-La Kuala Lumpur, Kuala Lumpur to Merdeka Square?
Shangri-La Kuala Lumpur is about 1.0 mi from Kuala Lumpur’s popular Merdeka Square.
Is Berjaya Times Square, Kuala Lumpur close to Shangri-La Kuala Lumpur?
Yes, it is just a short 0.9 mi walk between Shangri-La Kuala Lumpur, Kuala Lumpur and Berjaya Times Square.
How many operators does momondo search for hotels in Kuala Lumpur?
There are 9,083 operators available for hotels in Kuala Lumpur as of April 2025.
When did momondo last update prices for hotels in Kuala Lumpur?
Prices for hotels in Kuala Lumpur are refreshed on a daily basis.
Places of interest near Shangri-La Kuala Lumpur
Attractions in Kuala Lumpur, Malaysia curated by momondo
Shangri-La Kuala Lumpur location: 11 Jalan Sultan Ismail, Kuala Lumpur 50250