Nairobi Serena Hotel
5-star Hotel with Outdoor pool
Kenyatta Avenue, Po Box 46302, Nairobi
+254 202 822 000based on 317 reviews
per night
About Nairobi Serena Hotel, Nairobi
Nairobi Serena Hotel photos
Rooms
Hotel Amenities & Facilities
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
General
- Executive lounge access
- Garden view
- Interconnected room(s) available
- Landmark view
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Fruits
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining area
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Drying rack for clothing
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Playground
Accessibility and suitability
- No smoking
- Designated smoking area
- Disabled access
- Lift
- Upper floors accessible by lift
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Garden
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews
Pros +
- The rooms has been renovated. (in 1 review)
- The renovated Nairobi Serena is amazing! (in 4 reviews)
- Staff was so friendly but a little bit too much hovering (in 1 review)
Cons -
- It was raining and water was pouring through the roof (in 1 review)
- Aircon did not work properly. (in 1 review)
- The Serena Hotel is like being at home. (in 2 reviews)
Nairobi Serena Hotel room booking info
Check in/Check out
Check in anytime after 12:00, check out anytime before 10:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Nairobi Serena Hotel from Nairobi Wilson?
If you're looking to go directly from Nairobi Wilson to Nairobi Serena Hotel, expect a 7min drive as they are around 2.4 mi apart.
What is the best way to get to Nairobi Serena Hotel from Nairobi Wilson?
Nairobi Serena Hotel has parking available on site for customers of the hotel. With that in mind, the most efficient way not only to get from Nairobi Wilson to the hotel, but also to get around Nairobi during your stay may be to hire a car. Car hire in Nairobi Serena Hotel are on average £27/day. If you’re looking for a simple travel option from Nairobi Wilson to Nairobi Serena Hotel, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Nairobi Serena Hotel?
Nairobi Serena Hotel does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Nairobi Serena Hotel at +254 202 822 000. One of the easiest dining options for Nairobi guests staying in Nairobi Serena Hotel is to order room service, which is available to all hotel guests.
Does Nairobi Serena Hotel have a pool?
Yes, Nairobi Serena Hotel has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is Nairobi Serena Hotel to Nairobi city centre?
Getting to Nairobi city centre should be easy enough, as it is just 0.6 mi away from Nairobi Serena Hotel. In Nairobi city centre you will find Kenya National Theatre, along with many other popular sights and things to do.
What is the phone number for Nairobi Serena Hotel?
For questions regarding the hotel or your stay at Nairobi Serena Hotel, call +254 202 822 000.
Does Nairobi Serena Hotel have Wi-Fi available?
Yes, Nairobi Serena Hotel has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Nairobi Serena Hotel?
There is a hotel gym accessible to guests staying at Nairobi Serena Hotel. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for Nairobi Serena Hotel?
You can plan to arrive after 12:00 for checking in. Check-out time is 10:00. We advise notifying the front desk of any requests as early as possible.
How much is a room at Nairobi Serena Hotel?
Prices may fluctuate based on room type, dates, and availability. You can find great room deals for Nairobi Serena Hotel at the moment between £131 and £190 a night. Enter preferred dates in the form above to see the best-matched deals for you.
Is there laundry service in Nairobi Serena Hotel?
The accommodation features laundry services for all guests. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.
What is the distance from Nairobi Serena Hotel, Nairobi to Kenya National Theatre?
Kenya National Theatre is within walking distance (0.6 mi) from Nairobi Serena Hotel, Nairobi.
How many operators does momondo search for hotels in Nairobi?
The number of operators available for hotels in Nairobi is 8,436 as of April 2025.
When did momondo last update prices for hotels in Nairobi?
Prices for hotels in Nairobi are updated daily.
Places of interest near Nairobi Serena Hotel
Attractions in Nairobi, Kenya curated by momondo
Nairobi Serena Hotel location: Kenyatta Avenue, Po Box 46302, Nairobi