Shangri-La Suzhou
5-star Hotel with Indoor pool
168 Ta Yuan Road, Suzhou 215000
+86 512 6808 0168based on 188 reviews
per night
About Shangri-La Suzhou, Suzhou
Shangri-La Suzhou photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Hotel Amenities & Facilities
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
General
- Executive lounge access
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Mountain view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pyjamas
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Wine glasses
- Electric kettle
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
- Dining area
- Dining table
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Plunge pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Accessibility and suitability
- No smoking
- Non-feather pillow
- Designated smoking area
- Disabled access
- Lift
- Accessible by lift
- Adapted bath
- Upper floors accessible by lift
- Upper floors accessible by stairs
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Kids' outdoor play equipment
- Playground
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Parking and transportation
- Free parking
- Shuttle service (additional charge)
- EV charging station
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Game room
- Pool table
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Outdoor
- Garden
Reviews
Pros +
- Staff is very caring especially Colin Zhang is very helpful. (in 1 review)
- I love Suzhou and my hotel. (in 2 reviews)
- EXCELLENT breakfast! (in 6 reviews)
Cons -
- There was a very cold and dreary play area. (in 1 review)
- Typical for a Chinese property. (in 1 review)
- Only tens years old and already worn out. (in 1 review)
Shangri-La Suzhou room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Shangri-La Suzhou compare to other 5-star hotels in Suzhou?
In Suzhou, 5-star hotels have average nightly rates of £110. Shangri-La Suzhou is £47 cheaper than the city average at just £63/night.
How far is Shangri-La Suzhou from Wuxi?
If there is no traffic, the 15.9 mi drive between Wuxi and Shangri-La Suzhou should only take about 47min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.
What is the best way to get to Shangri-La Suzhou from Wuxi?
Another more common option is to just take a taxi or rideshare service from the airport to Shangri-La Suzhou. The nearest airport to the hotel is Wuxi.
Are there food options at Shangri-La Suzhou?
There is a restaurant at Shangri-La Suzhou that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +86 512 6808 0168 for kitchen hours. One of the easiest dining options for Suzhou guests staying in Shangri-La Suzhou is to order room service, which is available to all hotel guests.
Does Shangri-La Suzhou have a pool?
Yes, Shangri-La Suzhou has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is Shangri-La Suzhou to Suzhou city centre?
2.3 mi separate the front steps of Shangri-La Suzhou and the city centre of Suzhou, where you can keep busy with restaurants, shopping and of course Qiandeng, a very popular landmark in Suzhou.
What is the phone number for Shangri-La Suzhou?
If you have questions about Shangri-La Suzhou or your reservation, please call the front desk directly at +86 512 6808 0168.
Does Shangri-La Suzhou have Wi-Fi available?
Yes, Shangri-La Suzhou has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Shangri-La Suzhou?
Yes, there is a gym available to guests of Shangri-La Suzhou. For gym hours, it is best to ask the front desk clerk during check-in.
What time is check-out for Shangri-La Suzhou?
You can plan to arrive after 15:00 for checking in. Check-out time is 12:00. We advise notifying the front desk of any requests as early as possible.
How much is a room at Shangri-La Suzhou?
The average price for a night at Shangri-La Suzhou found recently is £86 and can go as low as £54/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
Is there laundry service in Shangri-La Suzhou?
Yes, you can take care of all your laundry needs with the on-premise services at Shangri-La Suzhou, Suzhou. Ironing equipment e.g. ironing boards and irons are available as well.
How many operators does momondo search for hotels in Suzhou?
As of April 2025, there are 3,318 operators available to choose from for hotels in Suzhou.
When did momondo last update prices for hotels in Suzhou?
Prices for hotels in Suzhou are updated daily.
Places of interest near Shangri-La Suzhou
Attractions in Suzhou, China curated by momondo
Shangri-La Suzhou location: 168 Ta Yuan Road, Suzhou 215000