BMW car hires in Cork

Although we reached out during their normal business hours, we were never able to pick up the car, because we weren’t able to contact them to get the shuttle to the location. We finally got in contact with someone who told us she would call us back with an update on when to expect the shuttle, but she never called us back.

The car made an insane vibrating bass sound that people could hear from outside, it sounded like there was some black market subwoofer in there. I rented this car to attend my grandfathers FUNERAL. I’m in the procession sounding like I’m blasting bass filled music! I tried to call them to be like what on earth and they never answered. When I returned the vehicle and reported the noise to them they were like “oh yeah we know about that, this type of car is probably going to get recalled because they all make that noise.” Seems like something one would mention BEFORE. Also took like 45 minutes to get the car because they had one person at the desk and the people in front of us didn’t have a shred of the details they needed so there was just a line forming behind them. Also the car was overdue for an oil change by THREE THOUSAND miles and the car kept sending an alert about how the oil life was at 0%. When I told them this when dropping off the car they were just like “oh yeah we know”

They said pickup was at the airport. It is not. You have to walk 1/3 mile with your luggage to take a shuttle to their place which is 15 minutes away. I waited thirty minutes for the shuttle and finally gave up and rented from another company.

It took way to long to pick up the car (about 45 minutes). We had to wait in a line at the airport, then take a shuttle bus to the rental car lot, then wait in another 15 minute line at the lot, then wait another 10 minutes for our car to be cleaned. Very duplicative and unnecessary. Also, they made us get car insurance even though they had letters from people with the same credit card as us saying that people with that credit card have coverage in Ireland.

This was a great experience! Shirish was amazing at pick-up. Incredibly helpful and attentive. Shawna was great at drop-off and helped make sure we got our deposit back. Thanks for an easy rental!

Nice clean car. Helpful staff,

I had to pay about 140 euros separately, because despite taking out additional insurance, I had to leave an extra guarantee of 2,000 euros. Bad information. I never rent through the website again and my recommendations towards your service will be very bad.

Easy pick up drop off. Patient attendant answering our many questions regarding directions & sites. Will rent again…thanks

Friendly and helpful staff at Avis - had to speak direct to Avis as Priceline were difficult to contact

The people at the rental location were so helpful, friendly, and went out of their way to be helpful.

Incorrect billing done for 2 days whereas I had booked only for a day