Although the interior of the car was not as clean as I would have liked, I realize it's not business as usual at this time. The price for the SUV was excellent, but that was due to reserving the vehicle 11 months in advance. The ridiculously low price was honored when I arrived and pick-up and drop-off took no time at all. Again, this was in Kalispell, MT in a very small airport. After hearing horror stories of vehicle shortages at agencies, my biggest fear was there being no vehicle at all when I arrived. I phoned Thrifty at the airport 2 weeks before my trip and was assured there were plenty of SUVs.