Hard Rock Hotel Cancun

5-star Hotel with Private beach

5 stars
Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo
7.9
Good
based on 1359 reviews
1,359 verified ratings
Mon 19/1
-
Tue 20/1
1 room, 2 guests
Deals from
£228
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
£228
Standard Room
£237
Classic room
£282
78 more Hard Rock Hotel Cancun deals
78 more Hard Rock Hotel Cancun deals
Hard Rock Hotel Cancun photos
About
Rooms
Amenities
Reviews
Location
Voted winner of Europe's Best Travel App 2023

About Hard Rock Hotel Cancun, Cancún

Cleanliness
8.6
Comfort
8.8
Location
9.1
Services
8.2
Staff
8.5
Value for money
7.7
This cosy resort is located in Hotel Zone, and offers a Jacuzzi, an all-inclusive meal plan and an outdoor pool. It also provides a spa that is equipped with a sauna and a beauty centre. Hard Rock Hotel Cancun All Inclusive has been recently refurbished and features facial treatments, body treatments and a kids club. In fine weather, an outdoor terrace provides a nice spot to relax. Those staying at the property can also enjoy kayaking, miniature golf and snorkeling. The rooms are air conditioned and offer a mini bar. Guests can unwind with a drink at Hard Rock Hotel Cancun All Inclusive's bar and dine on Asian and international cuisine in restaurant. For those preferring to eat out, the local area offers several bars and restaurants with a selection of varied cuisines. The resort is within walking distance of Spa at The Royal Sands. Hard Rock Cafe Cancun, Petempich Bay and Iberostar Cancun Golf Course are a short drive away.

Rooms

Mon 19/1
Tue 20/1
King room
bed type unknown
£307
nightly with fees
bed type unknown
£307
nightly with fees
bed type unknown
£338
nightly with fees
Double room
bed type unknown
£295
nightly with fees
bed type unknown
£304
nightly with fees
bed type unknown
£306
nightly with fees
Deluxe room
bed type unknown
£228
nightly with fees
bed type unknown
£251
nightly with fees
bed type unknown
£263
nightly with fees
Classic room
1 king bed
£282
nightly with fees
1 king bed
£304
nightly with fees
bed type unknown
£327
nightly with fees
Standard Room
bed type unknown
£237
nightly with fees
bed type unknown
£269
nightly with fees
bed type unknown
£275
nightly with fees
Luxury Room
bed type unknown
£598
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Hotel Amenities & Facilities

  • Private beach
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Free parking

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Private pool
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Things to do

  • Gift shop
  • Game room
  • Golf
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Basketball court

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Accessibility and suitability

  • Designated smoking area
  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Toilet with grab rails

General

  • Family rooms
  • Interconnected room(s) available
  • Lake view
  • Lockers
  • Storage available
  • Sea view
  • Sofa
  • Telephone

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet paper

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Fitness

  • Fitness centre
  • Tennis

Bedroom

  • Wardrobe or closet

Workspace

  • Laptop safe

Reviews

7.9
Good1,359 verified ratings
Pros +
  • Excellent service throughout the hotel. (in 23 reviews)
  • "very clean, friendly staff, great pool and amenities." (in 52 reviews)
  • The room I've stayed was amazing (in 22 reviews)
Cons -
  • The worst hotel ever. (in 1 review)
  • The Italian restaurant was a disappointment and the room service was worse. (in 5 reviews)
  • "Kept the balcony doors closed 100% of the time, but it didn't help." (in 1 review)
Traveller type:
Sort by:
8.0 Very Good
KAYAK
The hotel is very nice and the pools are great. The food is average but the same as most all-inclusive hotels. The drinks always seem watered down so bring your own alcohol is you like the way your drinks taste at home.

Hard Rock Hotel Cancun room booking info

Value for money

7.7

Location rating

9.1

Distance to city centre

5.9 mi

Nearest airport

Cancun

Distance to airport

7.8 mi

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

License number: 005-007-000198/2025

Frequently asked questions

  • How does Hard Rock Hotel Cancun compare to other 5-star hotels in Cancún?

    In Cancún, 5-star hotels have average nightly rates of £499. Hard Rock Hotel Cancun is £134 cheaper than the city average at just £365/night.

  • How far is Hard Rock Hotel Cancun from Cancun?

    There are 7.8 mi between Cancun and Hard Rock Hotel Cancun. The drive to and from the airport should be about 23 mins, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • What is the best way to get to Hard Rock Hotel Cancun from Cancun?

    If you intend to hire a car to travel from Cancun to the hotel, you will have peace of mind knowing that Hard Rock Hotel Cancun offers parking on site. Car hire in the area typically go for £4/day for a base model hire. A very popular option for travellers staying at Hard Rock Hotel Cancun would be to take a taxi or ridesharing service from Cancun directly to the hotel.

  • Is Hard Rock Hotel Cancun pet-friendly?

    Yes, dogs and pets are welcome at Hard Rock Hotel Cancun.

  • Are there food options at Hard Rock Hotel Cancun?

    Yes, Hard Rock Hotel Cancun does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Cancún for those looking for something different. One of the easiest dining options for Cancún guests staying in Hard Rock Hotel Cancun is to order room service, which is available to all hotel guests.

  • Does Hard Rock Hotel Cancun have a pool?

    Yes, Hard Rock Hotel Cancun has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • How close is Hard Rock Hotel Cancun to Cancún city centre?

    The city centre nearest to Hard Rock Hotel Cancun is Cancún, which is 5.9 mi away from the hotel’s front door. There, you can find Parque Las Palapas, which is a popular sight in the area.

  • What is the phone number for Hard Rock Hotel Cancun?

    For questions regarding the hotel or your stay at Hard Rock Hotel Cancun, call +52 998 881 3600.

  • Does Hard Rock Hotel Cancun have Wi-Fi available?

    Yes, Hard Rock Hotel Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Hard Rock Hotel Cancun?

    Hard Rock Hotel Cancun has a fitness centre available for guests who would like to use it throughout their stay.

  • What time is check-out for Hard Rock Hotel Cancun?

    Standard check-out time at Hard Rock Hotel Cancun is 12:00. Guests can check in after 15:00.

  • How much is a room at Hard Rock Hotel Cancun?

    The average price for a night at Hard Rock Hotel Cancun found recently is £488 and can go as low as £336/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.

  • Is there laundry service in Hard Rock Hotel Cancun?

    Yes, laundry services are accessible for guests staying at Hard Rock Hotel Cancun, Cancún. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.

  • How many operators does momondo search for hotels in Cancún?

    The number of operators available for hotels in Cancún is 3,126 as of January 2026.

  • When did momondo last update prices for hotels in Cancún?

    Prices for hotels in Cancún are updated daily.

Places of interest near Hard Rock Hotel Cancun

Attractions in Cancún, Mexico curated by momondo

Hard Rock Hotel Cancun location: Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo

Top landmarks

Kukulcan Plaza0.9 mi
La Isla Shopping Mall1.5 mi
Iberostar Golf Club Cancun1.8 mi
Playa Delfines2.1 mi
El Rey Ruins2.1 mi
Cancun Golf Club at Pok Ta Pok3.2 mi
Hard Rock Cafe Cancun3.3 mi

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