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Hard Rock Hotel Cancun

5-star Hotel with Private beach

5 stars

Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo

+52 998 881 3600
7.8
Good

1,346 verified ratings

£228
Rate

rate per night

Room type
Provider
Nightly total
Deluxe room
£228
Standard Room
£243
Double room
£302
70 more Hard Rock Hotel Cancun deals
70 more Hard Rock Hotel Cancun deals
Voted winner of Europe's Best Travel App 2023

About Hard Rock Hotel Cancun, Cancún

Cleanliness
8.6
Comfort
8.8
Location
9.0
Services
8.1
Staff
8.4
Value for money
7.6
This cosy resort is located in Hotel Zone, and offers a Jacuzzi, an all-inclusive meal plan and an outdoor pool. It also provides a spa that is equipped with a sauna and a beauty centre. Hard Rock Hotel Cancun All Inclusive has been recently refurbished and features facial treatments, body treatments and a kids club. In fine weather, an outdoor terrace provides a nice spot to relax. Those staying at the property can also enjoy kayaking, miniature golf and snorkeling. The rooms are air conditioned and offer a mini bar. Guests can unwind with a drink at Hard Rock Hotel Cancun All Inclusive's bar and dine on Asian and international cuisine in restaurant. For those preferring to eat out, the local area offers several bars and restaurants with a selection of varied cuisines. The resort is within walking distance of Spa at The Royal Sands. Hard Rock Cafe Cancun, Petempich Bay and Iberostar Cancun Golf Course are a short drive away.

Hard Rock Hotel Cancun photos

Rooms

Fri 14/11
Sat 15/11
Double room
bed type unknown
£302
nightly with fees
bed type unknown
£314
nightly with fees
bed type unknown
£317
nightly with fees
Standard Room
bed type unknown
£243
nightly with fees
bed type unknown
£276
nightly with fees
bed type unknown
£282
nightly with fees
Deluxe room
bed type unknown
£228
nightly with fees
bed type unknown
£228
nightly with fees
bed type unknown
£233
nightly with fees
King room
bed type unknown
£306
nightly with fees
bed type unknown
£314
nightly with fees
bed type unknown
£346
nightly with fees
Luxury Room
bed type unknown
£612
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Hotel Amenities & Facilities

  • Private beach
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Free parking

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Things to do

  • Gift shop
  • Game room
  • Golf
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Basketball court

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Accessibility and suitability

  • Designated smoking area
  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Toilet with grab rails

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker

General

  • Family rooms
  • Interconnected room(s) available
  • Lake view
  • Lockers
  • Storage available
  • Sea view
  • Telephone

Health and safety

  • Daily housekeeping
  • Access to health care professionals
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • First-aid kit

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Private bathroom
  • Bathtub
  • Toilet paper

Fitness

  • Fitness centre
  • Tennis
  • Gym

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Bedroom

  • Wardrobe or closet

Workspace

  • Laptop safe

Reviews

7.8
Good1,346 verified ratings
Pros +
  • Excellent service throughout the hotel. (in 23 reviews)
  • "very clean, friendly staff, great pool and amenities." (in 52 reviews)
  • The room I've stayed was amazing (in 22 reviews)
Cons -
  • The worst hotel ever. (in 1 review)
  • The Italian restaurant was a disappointment and the room service was worse. (in 5 reviews)
  • "Kept the balcony doors closed 100% of the time, but it didn't help." (in 1 review)
Traveller type:
Sort by:
8.0 Very Good
KAYAK
The hotel is very nice and the pools are great. The food is average but the same as most all-inclusive hotels. The drinks always seem watered down so bring your own alcohol is you like the way your drinks taste at home.

Hard Rock Hotel Cancun room booking info

Value for money

7.6

Location rating

9.0

Distance to city centre

5.9 mi

Nearest airport

Cancun

Distance to airport

7.8 mi

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Frequently asked questions

  • How does Hard Rock Hotel Cancun compare to other 5-star hotels in Cancún?

    In Cancún, 5-star hotels have average nightly rates of £471. Hard Rock Hotel Cancun is £177 cheaper than the city average at just £294/night.

  • How far is Hard Rock Hotel Cancun from Cancun?

    There are 7.8 mi between Cancun and Hard Rock Hotel Cancun. The drive to and from the airport should be about 23 mins, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • What is the best way to get to Hard Rock Hotel Cancun from Cancun?

    If you intend to hire a car to travel from Cancun to the hotel, you will have peace of mind knowing that Hard Rock Hotel Cancun offers parking on site. Car hire in the area typically go for £5/day for a base model hire. A very popular option for travellers staying at Hard Rock Hotel Cancun would be to take a taxi or ridesharing service from Cancun directly to the hotel.

  • Is Hard Rock Hotel Cancun pet-friendly?

    Yes, dogs and pets are welcome at Hard Rock Hotel Cancun.

  • Are there food options at Hard Rock Hotel Cancun?

    Yes, Hard Rock Hotel Cancun does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Cancún for those looking for something different. One of the easiest dining options for Cancún guests staying in Hard Rock Hotel Cancun is to order room service, which is available to all hotel guests.

  • Does Hard Rock Hotel Cancun have a pool?

    Yes, Hard Rock Hotel Cancun has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • How close is Hard Rock Hotel Cancun to Cancún city centre?

    The city centre nearest to Hard Rock Hotel Cancun is Cancún, which is 5.9 mi away from the hotel’s front door. There, you can find Parque Las Palapas, which is a popular sight in the area.

  • What is the phone number for Hard Rock Hotel Cancun?

    For questions regarding the hotel or your stay at Hard Rock Hotel Cancun, call +52 998 881 3600.

  • Does Hard Rock Hotel Cancun have Wi-Fi available?

    Yes, Hard Rock Hotel Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Hard Rock Hotel Cancun?

    Hard Rock Hotel Cancun has a fitness centre available for guests who would like to use it throughout their stay.

  • What time is check-out for Hard Rock Hotel Cancun?

    Standard check-out time at Hard Rock Hotel Cancun is 12:00. Guests can check in after 15:00.

  • How much is a room at Hard Rock Hotel Cancun?

    The average price for a night at Hard Rock Hotel Cancun found recently is £432 and can go as low as £253/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.

  • Is there laundry service in Hard Rock Hotel Cancun?

    Yes, laundry services are accessible for guests staying at Hard Rock Hotel Cancun, Cancún. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.

  • How many operators does momondo search for hotels in Cancún?

    The number of operators available for hotels in Cancún is 3,281 as of November 2025.

  • When did momondo last update prices for hotels in Cancún?

    Prices for hotels in Cancún are updated daily.

Places of interest near Hard Rock Hotel Cancun

Attractions in Cancún, Mexico curated by momondo

Hard Rock Hotel Cancun location: Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo

Top landmarks

Kukulcan Plaza0.9 mi
La Isla Shopping Mall1.5 mi
Iberostar Golf Club Cancun1.8 mi
Playa Delfines2.1 mi
El Rey Ruins2.1 mi
Cancun Golf Club at Pok Ta Pok3.2 mi
Hard Rock Cafe Cancun3.3 mi

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