Kempinski Hotel Cancún
5-star Hotel with Private beach
Retorno del Rey #36, 77500 Cancún, Quintana Roo
+52 998 881 0808based on 679 reviews
per night
About Kempinski Hotel Cancún, Cancún
Kempinski Hotel Cancún photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Outdoor pool
- Beachfront
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Things to do
- Gift shop
- Eco tourism
- Bicycle hire
- Casino
- Fishing
- Golf
- Canoeing
- Cooking classes
- Beauty salon
Pool and spa
- Spa and wellness centre
- Massage
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Pool with a view
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
General
- Beachfront
- Slippers
- Solarium
- Lockers
- Telephone
- Storage available
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
- Private parking
- Shuttle service (additional charge)
Accessibility and suitability
- Disabled access
- Lift
- Hypoallergenic
- No smoking
- Designated smoking area
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Family friendly
- Babysitting or child care
- Kids meals
- Kid-friendly buffet
- Kids' club
- Playground
Bathroom
- Bathtub
- Hairdryer
- Bathrobe
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Media and entertainment
- Cable or satellite TV
Reviews
Pros +
- "Excellent hotel, everything was very good." (in 13 reviews)
- Clean and very service oriented! (in 31 reviews)
- Amazing and friendly staff (in 48 reviews)
Cons -
- Expensive not worth the money. (in 3 reviews)
- There are 25 other properties at half the price up and down the beach. (in 2 reviews)
- I never saw such bad quality of ritz carlton. (in 2 reviews)
Kempinski Hotel Cancún room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Kempinski Hotel Cancún compare to other 5-star hotels in Cancún?
5-star hotels in Cancún typically cost £418/night, but Kempinski Hotel Cancún is typically available for £245/night, and is rated equally to its competitors.
How far is Kempinski Hotel Cancún from Cancun?
There are 8.0 mi between Cancun and Kempinski Hotel Cancún. The drive to and from the airport should be about 24min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to Kempinski Hotel Cancún from Cancun?
Kempinski Hotel Cancún has parking available on site for customers of the hotel. With that in mind, the most efficient way not only to get from Cancun to the hotel, but also to get around Cancún during your stay may be to hire a car. Car hire in Kempinski Hotel Cancún are on average £4/day. A very popular option for travellers staying at Kempinski Hotel Cancún would be to take a taxi or ridesharing service from Cancun directly to the hotel.
Are there food options at Kempinski Hotel Cancún?
There is a restaurant at Kempinski Hotel Cancún that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 998 881 0808 for kitchen hours. Guests staying at Kempinski Hotel Cancún are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Kempinski Hotel Cancún have a pool?
Kempinski Hotel Cancún does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
How close is Kempinski Hotel Cancún to Cancún city centre?
When staying at Kempinski Hotel Cancún you are only 5.8 mi from the Cancún city centre. While making your way to the centre of Cancún, you should plan to visit Parque Las Palapas, along with all the shops and restaurants.
What is the phone number for Kempinski Hotel Cancún?
For assistance from an employee at Kempinski Hotel Cancún please call +52 998 881 0808.
Does Kempinski Hotel Cancún have Wi-Fi available?
Yes, Kempinski Hotel Cancún has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Kempinski Hotel Cancún?
Yes, there is a gym available to guests of Kempinski Hotel Cancún. For gym hours, it is best to ask the front desk clerk during check-in.
What time is check-out for Kempinski Hotel Cancún?
Kempinski Hotel Cancún check-out time is 12:00. Late check-out may be available upon request at the reception desk.
How much is a room at Kempinski Hotel Cancún?
The cheapest deals found start from only £182 per night. The average rate for rooms at Kempinski Hotel Cancún is currently around £324/night. Enter your dates in the form above to see more.
Is there laundry service in Kempinski Hotel Cancún?
Yes, you can take care of all your laundry needs with the on-premise services at Kempinski Hotel Cancún, Cancún. Need to straighten out your clothes? The accommodation features an ironing board and an iron.
How many operators does momondo search for hotels in Cancún?
The number of operators available for hotels in Cancún is 4,215 as of April 2025.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún are updated daily.
Places of interest near Kempinski Hotel Cancún
Attractions in Cancún, Mexico curated by momondo
Kempinski Hotel Cancún location: Retorno del Rey #36, 77500 Cancún, Quintana Roo