Kempinski Hotel Cancún

5-star Hotel with Private beach

5 stars
Retorno del Rey #36, 77500 Cancún, Quintana Roo
+52 998 881 0808
9.1
Wonderful
based on 720 reviews
720 verified ratings
Sun 22/2
-
Mon 23/2
1 room, 2 guests
Deals from
£192
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
£192
Double room
£238
King room
£248
59 more Kempinski Hotel Cancún deals
59 more Kempinski Hotel Cancún deals
Living room
Building
Balcony
Building
Balcony
Lobby
Bedroom
Pool
Building
Lounge
Bedroom
Building
Beach
Balcony
Buffet
Buffet
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Bedroom
Living room
Dining room
Lounge
Restaurant
Bedroom
Balcony
Bedroom
Bedroom
Buffet
Lobby
Bedroom
Beach
Bathroom
Bedroom
Bedroom
Beach
Living room
Restaurant
Bedroom
Restaurant
Pool
Banquet hall
Building
Balcony
Other
Banquet hall
Bedroom
Bedroom
Balcony
Bedroom
Lobby
Lobby
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Bedroom
Conference room
Bedroom
Restaurant
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Restaurant
Pool
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Kempinski Hotel Cancún photos
About
Rooms
Amenities
Reviews
Location
Voted winner of Europe's Best Travel App 2023

About Kempinski Hotel Cancún, Cancún

Cleanliness
9.6
Comfort
9.6
Location
9.6
Services
9.2
Staff
9.6
Value for money
8.8
This modern resort is conveniently situated in Hotel Zone and provides its guests with a Jacuzzi, a private beach and an outdoor pool. It is located a short walk from Spa at The Royal Sands. Guests of The Ritz-Carlton Cancun can start their day at Kayanta Spa and Salon, or enjoy the various leisure facilities, such as outdoor tennis courts. Relaxation facilities include a sauna and a beauty centre. The resort also offers a well-equipped fitness centre. The rooms at The Ritz-Carlton Cancun were refurbished in 2006 and feature a mini bar and a desk. Guests of The Ritz-Carlton Cancun are welcome to sample Asian cuisine at The Sushi Bar, or try Mediterranean meals at Fantino. There is also a selection of drinks to enjoy at the bar, which has a view of the beach. The area around the resort has a variety of cafés and restaurants. The friendly staff at the tour desk are available to organise tours and activities in Cancun.

Rooms

Sun 22/2
-
Mon 23/2
Double room
bed type unknown
£238
nightly with VAT
2 double beds
£257
nightly with VAT
2 double beds
£304
nightly with VAT
Deluxe room
bed type unknown
£192
nightly with VAT
bed type unknown
£195
nightly with VAT
bed type unknown
£202
nightly with VAT
King room
1 king bed
£248
nightly with VAT
bed type unknown
£272
nightly with VAT
1 king bed
£288
nightly with VAT
Standard Room
bed type unknown
£258
nightly with VAT
bed type unknown
£336
nightly with VAT
bed type unknown
£401
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Hotel Amenities & Facilities

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Things to do

  • Whale watching
  • Gift shop
  • Eco tourism
  • Bicycle hire
  • Casino
  • Fishing
  • Golf
  • Canoeing
  • Snorkelling
  • Cooking classes
  • Beauty salon
  • Windsurfing
  • Shopping
  • Swimming

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Foot massage
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Steam room
  • Massage
  • Sauna

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker

General

  • Family rooms
  • Interconnected room(s) available
  • Lockers
  • Storage available
  • Beachfront
  • Slippers
  • Solarium
  • Telephone

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible parking
  • Toilet with grab rails

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Family friendly

  • Kids meals
  • Kid-friendly buffet
  • Kids' club
  • Babysitting/child care services (surcharge)
  • Playground

Bathroom

  • Hairdryer
  • Bathrobe
  • Bathtub

Fitness

  • Fitness classes
  • Fitness centre
  • Tennis

Workspace

  • Fax/photocopying
  • Desk

Media and entertainment

  • Cable or satellite TV

Reviews

9.1
Wonderful720 verified ratings
Pros +
  • "Excellent hotel, everything was very good." (in 13 reviews)
  • Clean and very service oriented! (in 31 reviews)
  • Amazing and friendly staff (in 48 reviews)
Cons -
  • Expensive not worth the money. (in 3 reviews)
  • There are 25 other properties at half the price up and down the beach. (in 2 reviews)
  • I never saw such bad quality of ritz carlton. (in 2 reviews)

Kempinski Hotel Cancún room booking info

Value for money

8.8

Location rating

9.6

Distance to city centre

5.8 mi

Nearest airport

Cancun

Distance to airport

8.0 mi

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Frequently asked questions

  • How does Kempinski Hotel Cancún compare to other 5-star hotels in Cancún?

    5-star hotels in Cancún typically cost £572/night, but Kempinski Hotel Cancún is typically available for £249/night, and is rated equally to its competitors.

  • How far is Kempinski Hotel Cancún from Cancun?

    There are 8.0 mi between Cancun and Kempinski Hotel Cancún. The drive to and from the airport should be about 24 mins, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • What is the best way to get to Kempinski Hotel Cancún from Cancun?

    Kempinski Hotel Cancún has parking available on site for customers of the hotel. With that in mind, the most efficient way not only to get from Cancun to the hotel, but also to get around Cancún during your stay may be to hire a car. Car hire in Kempinski Hotel Cancún are on average £5/day. A very popular option for travellers staying at Kempinski Hotel Cancún would be to take a taxi or ridesharing service from Cancun directly to the hotel.

  • Are there food options at Kempinski Hotel Cancún?

    There is a restaurant at Kempinski Hotel Cancún that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 998 881 0808 for kitchen hours. Guests staying at Kempinski Hotel Cancún are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Kempinski Hotel Cancún have a pool?

    Kempinski Hotel Cancún does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • How close is Kempinski Hotel Cancún to Cancún city centre?

    When staying at Kempinski Hotel Cancún you are only 5.8 mi from the Cancún city centre. While making your way to the centre of Cancún, you should plan to visit Parque Las Palapas, along with all the shops and restaurants.

  • What is the phone number for Kempinski Hotel Cancún?

    For assistance from an employee at Kempinski Hotel Cancún please call +52 998 881 0808.

  • Does Kempinski Hotel Cancún have Wi-Fi available?

    Yes, Kempinski Hotel Cancún has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Kempinski Hotel Cancún?

    Yes, there is a gym available to guests of Kempinski Hotel Cancún. For gym hours, it is best to ask the front desk clerk during check-in.

  • What time is check-out for Kempinski Hotel Cancún?

    Kempinski Hotel Cancún check-out time is 12:00. Late check-out may be available upon request at the reception desk.

  • How much is a room at Kempinski Hotel Cancún?

    The cheapest deals found start from only £180 per night. The average rate for rooms at Kempinski Hotel Cancún is currently around £380/night. Enter your dates in the form above to see more.

  • Is there laundry service in Kempinski Hotel Cancún?

    Yes, you can take care of all your laundry needs with the on-premise services at Kempinski Hotel Cancún, Cancún. Need to straighten out your clothes? The accommodation features an ironing board and an iron.

  • How many operators does momondo search for hotels in Cancún?

    The number of operators available for hotels in Cancún is 3,240 as of February 2026.

  • When did momondo last update prices for hotels in Cancún?

    Prices for hotels in Cancún are updated daily.

Places of interest near Kempinski Hotel Cancún

Attractions in Cancún, Mexico curated by momondo

Kempinski Hotel Cancún location: Retorno del Rey #36, 77500 Cancún, Quintana Roo

Top landmarks

Kukulcan Plaza0.6 mi
La Isla Shopping Mall1.2 mi
Iberostar Golf Club Cancun2.1 mi
Playa Delfines2.4 mi
El Rey Ruins2.5 mi
Cancun Golf Club at Pok Ta Pok2.8 mi
Hard Rock Cafe Cancun3.0 mi

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