
About Hyatt Ziva Cancun, Cancún
Hyatt Ziva Cancun photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkelling
- Outdoor pool
- Beachfront
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24-hour front desk
- Safety deposit box
Things to do
- Gift shop
- Bicycle hire
- Snorkelling
- Evening entertainment
- Beauty salon
- Table tennis
- Pool table
- Water sport facilities (on site)
- Basketball court
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Adapter
Accessibility and suitability
- Hypoallergenic
- No smoking
- Designated smoking area
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Tea/coffee maker
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
- DVD player
General
- Family rooms
- Privacy curtain
- Storage available
- Beachfront
- Seating area
- Telephone
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
- Valet parking
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Toilet
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- Dress code in Italian Nd French restaurants says elegant. (in 1 review)
- View from king Ziva room are beautiful (in 11 reviews)
- The staff was amazing! (in 127 reviews)
Cons -
- I also didn't like that they have dress code for some restaurants. (in 1 review)
- Absolutely nothing to complain about (in 11 reviews)
- Red Bull it’s with extra charge (in 5 reviews)
Hyatt Ziva Cancun room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Hyatt Ziva Cancun from Cancun?
Hyatt Ziva Cancun is 11.1 mi away from Cancun. You can typically expect your drive time from Hyatt Ziva Cancun to Cancun to be 33min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to Hyatt Ziva Cancun from Cancun?
Hyatt Ziva Cancun has parking available on site for customers of the hotel. With that in mind, the most efficient way not only to get from Cancun to the hotel, but also to get around Cancún during your stay may be to hire a car. Car hire in Hyatt Ziva Cancun are on average £4/day. A very popular option for travellers staying at Hyatt Ziva Cancun would be to take a taxi or ridesharing service from Cancun directly to the hotel.
Is Hyatt Ziva Cancun pet-friendly?
Customers of Hyatt Ziva Cancun are welcome to bring their dogs with them during their stay.
Are there food options at Hyatt Ziva Cancun?
There is a restaurant at Hyatt Ziva Cancun that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 998 848 7000 for kitchen hours. If you are staying at Hyatt Ziva Cancun, you are more than welcome to order food through the hotel’s room service menu.
Does Hyatt Ziva Cancun have a pool?
Yes. Many momondo users travelling to Cancún specifically look for hotels with a pool. Hyatt Ziva Cancun may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
How close is Hyatt Ziva Cancun to Cancún city centre?
Getting to Cancún city centre should be easy enough, as it is just 5.7 mi away from Hyatt Ziva Cancun. In Cancún city centre you will find Parque Las Palapas, along with many other popular sights and things to do.
What is the phone number for Hyatt Ziva Cancun?
For questions regarding the hotel or your stay at Hyatt Ziva Cancun, call +52 998 848 7000.
Does Hyatt Ziva Cancun have Wi-Fi available?
Yes, Hyatt Ziva Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Hyatt Ziva Cancun?
Hyatt Ziva Cancun has a fitness centre available for guests who would like to use it throughout their stay.
What time is check-out for Hyatt Ziva Cancun?
For Hyatt Ziva Cancun, the required check-out time is 12:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.
How much is a room at Hyatt Ziva Cancun?
The average price for a night at Hyatt Ziva Cancun found recently is £561 and can go as low as £385/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
Is there laundry service in Hyatt Ziva Cancun?
Laundry services are available at Hyatt Ziva Cancun. Contact the property reception for additional information. You can leave your travel iron at home and use the irons provided at the accommodation.
How many operators does momondo search for hotels in Cancún?
The number of operators available for hotels in Cancún is 4,215 as of May 2025.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún are updated daily.
Places of interest near Hyatt Ziva Cancun
Attractions in Cancún, Mexico curated by momondo
Hyatt Ziva Cancun location: Blvd. Kukulcan, Manzana 51, Lote 7, 77500 Cancún, Quintana Roo