Kigali Serena Hotel
5-star Hotel with Outdoor pool
7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali 250
+250 252 597 100based on 355 reviews
per night
About Kigali Serena Hotel, Kigali
Kigali Serena Hotel photos
Rooms
Hotel Amenities & Facilities
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Towels
- Adapter
- Dustbins
General
- Hardwood or parquet floors
- Pool view
- Storage available
- Seating area
- Slippers
- Soundproof rooms
- Telephone
- Carpeted
- City view
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Tumble dryer
- Drying rack for clothing
Pool and spa
- Hot tub
- Outdoor pool
- Private pool
- Spa and wellness centre
- Massage
- Sauna
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Toilet
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Complimentary breakfast
Accessibility and suitability
- No smoking
- Designated smoking area
- Disabled access
- Lift
- Allergy-free room
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Outdoor
- Garden
- Terrace/Patio
- Grill
- Balcony
Things to do
- Gift shop
- Golf
- Evening entertainment
- Beauty salon
Bedroom
- Cleaning products
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness centre
Reviews
Pros +
- "Kigali Serena Staff was very courteous, soft speaking and Pro Active." (in 3 reviews)
- The food is delicious. (in 6 reviews)
- room service and housekeeping very responsive (in 14 reviews)
Cons -
- "The bed was a bit lumpy, possibly because 2 twin beds had been joined." (in 1 review)
- The restaurant is in dire need of help. (in 1 review)
- "Taxi out too expensive, ar least double what was actually paid" (in 1 review)
Kigali Serena Hotel room booking info
Check in/Check out
Check in anytime after 14:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Kigali Serena Hotel compare to other 5-star hotels in Kigali?
5-star hotels in Kigali typically cost £189/night, but Kigali Serena Hotel is typically available for £111/night, and is rated equally to its competitors.
How far is Kigali Serena Hotel from Kigali Intl?
The drive from Kigali Intl to Kigali Serena Hotel will take you about 15min depending on traffic, with a distance of 5.0 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
What is the best way to get to Kigali Serena Hotel from Kigali Intl?
If you’re looking for a simple travel option from Kigali Intl to Kigali Serena Hotel, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Kigali Serena Hotel?
Kigali Serena Hotel does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Kigali Serena Hotel at +250 252 597 100. If you are staying at Kigali Serena Hotel, you are more than welcome to order food through the hotel’s room service menu.
Does Kigali Serena Hotel have a pool?
Kigali Serena Hotel does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
What is the phone number for Kigali Serena Hotel?
For questions regarding the hotel or your stay at Kigali Serena Hotel, call +250 252 597 100.
Does Kigali Serena Hotel have Wi-Fi available?
Yes, Kigali Serena Hotel has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Kigali Serena Hotel?
Yes. If you are looking for a hotel with a fitness centre on-site, Kigali Serena Hotel is a great place to stay.
What time is check-out for Kigali Serena Hotel?
You can plan to arrive after 14:00 for checking in. Check-out time is 12:00. We advise notifying the front desk of any requests as early as possible.
Is there laundry service in Kigali Serena Hotel?
Yes, laundry services are accessible for guests staying at Kigali Serena Hotel, Kigali. You can leave your travel iron at home and use the irons provided at the accommodation.
How many operators does momondo search for hotels in Kigali?
As of June 2025, there are 1,481 operators available to choose from for hotels in Kigali.
When did momondo last update prices for hotels in Kigali?
Prices for hotels in Kigali are refreshed on a daily basis.
Places of interest near Kigali Serena Hotel
Attractions in Kigali, Rwanda curated by momondo
Kigali Serena Hotel location: 7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali 250