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Kigali Serena Hotel

Boulevard De La Revolution, Kigali 250

+250 252 597 100
8.5
Great

based on 173 reviews

£165
Rate

per night

Tue 28/6
Wed 29/6

About Kigali Serena Hotel, Kigali

Cleanliness
9.1
Comfort
9.0
Location
8.9
Services
8.6
Staff
8.9
Value for money
8.0
Kigali Serena Hotel is situated in Kigali and is close to the area's popular attractions. It offers free Wi-Fi, a Jacuzzi and an outdoor pool. This 3.5-star hotel provides a sauna, a ballroom and an express check-in and check-out feature. It also offers babysitting services, a currency exchange and a reception that operates 24 hours a day. There are 148 stylish rooms at Serena Hotel Kigali, each offering all the essentials to ensure a comfortable stay. Each comes with free tea and coffee making facilities as well as a private bathroom. Breakfast, lunch and dinner are served daily in Kigali Serena Hotel's sophisticated restaurant. Drinks are served at bar. For those who enjoy exploring local restaurants and cafés, there is a great selection right on the doorstep. Kigali International Airport is within a 20-minute drive away, and an airport transfer service is available on request.

Kigali Serena Hotel photos


Rooms

Tue 28/6
Wed 29/6
Tue 28/6
Wed 29/6
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Deluxe rooms - Lake view
Agoda.com

£197/night

£197 totalAgoda.com
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Standard rooms - Panoramic view
Agoda.com

£165/night

£165 totalAgoda.com
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Other Rooms - Sea view
Zenhotels.com

£247/night

£247 totalZenhotels.com
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Hotel Amenities & Facilities

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee shop
  • Valet parking

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Enhanced cleaning
  • Safe

Dining

  • Electric kettle
  • Packed lunches
  • Breakfast included
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator

Services and conveniences

  • Business centre
  • Wake-up service
  • Car hire
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Wedding services
  • Ticket service
  • Safety deposit box

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Adapter
  • Dustbins

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Private pool
  • Spa and wellness centre
  • Massage
  • Sauna

Laundry

  • Ironing service
  • Laundry facilities
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer
  • Drying rack for clothing

General

  • Hardwood or parquet floors
  • Storage available
  • Seating area
  • Slippers
  • Soundproof rooms
  • Telephone
  • Carpeted

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift
  • Allergy-free room

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Complimentary breakfast

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Grill
  • Balcony

Things to do

  • Gift shop
  • Golf
  • Evening entertainment
  • Beauty salon

Bedroom

  • Cleaning products
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Aerobics
  • Fitness centre

Reviews

8.5
GreatBased on 173 verified guest reviews
8.8Couples
8.3Solo
8.9Friends
8.5Families

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Kigali Serena Hotel room booking info

Check in/Check out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • 5-star hotels in Kigali typically cost £194/night, but Kigali Serena Hotel is typically available for £155/night, and is rated equally to its competitors.

  • The drive from Kigali Intl to Kigali Serena Hotel will take you about 15min depending on traffic, with a distance of 5.0 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • If you intend to hire a car to travel from Kigali Intl to the hotel, you will have peace of mind knowing that Kigali Serena Hotel offers parking on site. Car rentals in the area typically go for £73/day for a base model hire. If you’re looking for a simple travel option from Kigali Intl to Kigali Serena Hotel, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Kigali Serena Hotel does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Kigali Serena Hotel at +250 252 597 100. If you are staying at Kigali Serena Hotel, you are more than welcome to order food through the hotel’s room service menu.

  • Kigali Serena Hotel does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • For questions regarding the hotel or your stay at Kigali Serena Hotel, call +250 252 597 100.

  • Yes, Kigali Serena Hotel has Wi-Fi available to hotel guests.

  • Yes. If you are looking for a hotel with a fitness centre on-site, Kigali Serena Hotel is a great place to stay.

  • You can plan to arrive after 14:00 for checking in. Check-out time is 12:00. We advise notifying the front desk of any requests as early as possible.

  • Prices may fluctuate based on room type, dates, and availability. You can find great room deals for Kigali Serena Hotel at the moment between £154 and £209 a night. Enter preferred dates in the form above to see the best-matched deals for you.

  • Yes, laundry services are accessible for guests staying at Kigali Serena Hotel, Kigali. You can leave your travel iron at home and use the irons provided at the accommodation.


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