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Kigali Serena Hotel

5-star Hotel with Outdoor pool

5 stars

7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali 250

+250 252 597 100
8.6
Very Good

396 verified ratings

£110
Rate

rate per night

Room type
Provider
Nightly total
Standard Room
£110
Deluxe room
£139
Double room
£149
Voted winner of Europe's Best Travel App 2023

About Kigali Serena Hotel, Kigali

Cleanliness
9.2
Comfort
9.1
Location
9.0
Services
8.8
Staff
9.0
Value for money
8.3
Kigali Serena Hotel is situated in Kigali and is close to the area's popular attractions. It offers free Wi-Fi, a Jacuzzi and an outdoor pool. This 3.5-star hotel provides a sauna, a ballroom and an express check-in and check-out feature. It also offers babysitting services, a currency exchange and a reception that operates 24 hours a day. There are 148 stylish rooms at Serena Hotel Kigali, each offering all the essentials to ensure a comfortable stay. Each comes with free tea and coffee making facilities as well as a private bathroom. Breakfast, lunch and dinner are served daily in Kigali Serena Hotel's sophisticated restaurant. Drinks are served at bar. For those who enjoy exploring local restaurants and cafés, there is a great selection right on the doorstep. Kigali International Airport is within a 20-minute drive away, and an airport transfer service is available on request.

Kigali Serena Hotel photos

Rooms

Mon 17/11
Tue 18/11
Double room
Double room
No inclusions
1 twin bed
£149
nightly with VAT
Deluxe room
Deluxe room
No inclusions
bed type unknown
£139
nightly with VAT
Deluxe room
No inclusions
bed type unknown
£154
nightly with VAT
Deluxe room
No inclusions
bed type unknown
£157
nightly with VAT
Deluxe room
No inclusions
bed type unknown
£253
nightly with VAT
Executive room
Executive room
No inclusions
bed type unknown
£403
nightly with VAT
Standard Room
Standard Room
No inclusions
bed type unknown
£110
nightly with VAT
Standard Room
No inclusions
bed type unknown
£134
nightly with VAT
Standard Room
No inclusions
bed type unknown
£137
nightly with VAT
Standard Room
No inclusions
bed type unknown
£145
nightly with VAT
Superior room
Superior room
No inclusions
bed type unknown
£152
nightly with VAT
Superior room
No inclusions
bed type unknown
£194
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Hotel Amenities & Facilities

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Delivered food is securely covered
  • Safe

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Adapter
  • Dustbins

General

  • Hardwood or parquet floors
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view

Accessibility and suitability

  • No smoking
  • Lower bathroom sink
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible parking
  • Allergy-free room
  • Toilet with grab rails

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • Private pool
  • Massage
  • Sauna

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer
  • Drying rack for clothing

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Grill
  • Balcony

Things to do

  • Gift shop
  • Golf
  • Evening entertainment
  • Beauty salon

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre
  • Gym

Bedroom

  • Cleaning products
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Reviews

8.6
Very Good396 verified ratings
Pros +
  • "Kigali Serena Staff was very courteous, soft speaking and Pro Active." (in 3 reviews)
  • The food is delicious. (in 6 reviews)
  • room service and housekeeping very responsive (in 14 reviews)
Cons -
  • "The bed was a bit lumpy, possibly because 2 twin beds had been joined." (in 1 review)
  • The restaurant is in dire need of help. (in 1 review)
  • "Taxi out too expensive, ar least double what was actually paid" (in 1 review)

Kigali Serena Hotel room booking info

Check in/Check out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Frequently asked questions

  • How does Kigali Serena Hotel compare to other 5-star hotels in Kigali?

    5-star hotels in Kigali typically cost £333/night, but Kigali Serena Hotel is typically available for £88/night, and is rated equally to its competitors.

  • How far is Kigali Serena Hotel from Kigali Intl?

    The drive from Kigali Intl to Kigali Serena Hotel will take you about 15 mins depending on traffic, with a distance of 5.0 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • What is the best way to get to Kigali Serena Hotel from Kigali Intl?

    If you intend to hire a car to travel from Kigali Intl to the hotel, you will have peace of mind knowing that Kigali Serena Hotel offers parking on site. Car hire in the area typically go for £37/day for a base model hire. If you’re looking for a simple travel option from Kigali Intl to Kigali Serena Hotel, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Are there food options at Kigali Serena Hotel?

    Kigali Serena Hotel does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Kigali Serena Hotel at +250 252 597 100. If you are staying at Kigali Serena Hotel, you are more than welcome to order food through the hotel’s room service menu.

  • Does Kigali Serena Hotel have a pool?

    Kigali Serena Hotel does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • What is the phone number for Kigali Serena Hotel?

    For questions regarding the hotel or your stay at Kigali Serena Hotel, call +250 252 597 100.

  • Does Kigali Serena Hotel have Wi-Fi available?

    Yes, Kigali Serena Hotel has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Kigali Serena Hotel?

    Yes. If you are looking for a hotel with a fitness centre on-site, Kigali Serena Hotel is a great place to stay.

  • What time is check-out for Kigali Serena Hotel?

    You can plan to arrive after 14:00 for checking in. Check-out time is 12:00. We advise notifying the front desk of any requests as early as possible.

  • How much is a room at Kigali Serena Hotel?

    Prices may fluctuate based on room type, dates, and availability. You can find great room deals for Kigali Serena Hotel at the moment between £78 and £175 a night. Enter preferred dates in the form above to see the best-matched deals for you.

  • Is there laundry service in Kigali Serena Hotel?

    Yes, laundry services are accessible for guests staying at Kigali Serena Hotel, Kigali. You can leave your travel iron at home and use the irons provided at the accommodation.

  • How many operators does momondo search for hotels in Kigali?

  • When did momondo last update prices for hotels in Kigali?

    Prices for hotels in Kigali are refreshed on a daily basis.

Places of interest near Kigali Serena Hotel

Attractions in Kigali, Rwanda curated by momondo

Kigali Serena Hotel location: 7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali 250

Top landmarks

Kigali Genocide Memorial Centre1.8 mi
Old Parliament2.5 mi
Stade Amahoro3.5 mi
Akagera National Park41.8 mi

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