based on 264 reviews
per night
About Step Town, Kigali
Step Town photos
Hotel Amenities & Facilities
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Free Wi-Fi
- Linens
- Towels
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Dustbins
Dining
- Wine glasses
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Shared kitchen
- Snack bar
- Refrigerator
General
- Family rooms
- Interconnected room(s) available
- Lockers
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Telephone
- Tile/marble floor
Accessibility and suitability
- Entire unit wheelchair accessible
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Private entrance
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Things to do
- Bicycle hire
- Board games/puzzles
- Golf
- Cycling
- Beauty salon
- Horse riding
- Bowling
- Pool table
- Hiking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- CD player
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Fold-up bed
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Complimentary breakfast
- Playground
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Outdoor
- Garden
- Terrace/Patio
- Grill
- Balcony
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness centre
Reviews
Pros +
- food was great. (in 14 reviews)
- Just next to city centre. (in 3 reviews)
- Nice midrange hotel with helpful and friendly staff. (in 9 reviews)
Cons -
- Difficult to locate. (in 2 reviews)
- A leaking tap kept water on toilet area. (in 3 reviews)
- The rates are high as per the location. (in 1 review)
Step Town room booking info
Check in/Check out
Check in anytime after 11:30, check out anytime before 10:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Step Town compare to other 3-star hotels in Kigali?
There is a £16/night difference in the average price of 3-star hotels in Kigali (£43/night) and the average nightly rate at Step Town (£28/night).
How far is Step Town from Kigali Intl?
There are 5.1 mi between Kigali Intl and Step Town. The drive to and from the airport should be about 15min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to Step Town from Kigali Intl?
With parking available at Step Town, you could always hire a car for as low as £35/day and park it at the hotel. This would give you freedom while visiting Kigali. A very popular option for travellers staying at Step Town would be to take a taxi or ridesharing service from Kigali Intl directly to the hotel.
Is Step Town pet-friendly?
Step Town welcomes pets at their venue.
Are there food options at Step Town?
There is a restaurant at Step Town that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +250 785 005 662 for kitchen hours. Guests staying at Step Town are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Step Town have a pool?
Unfortunately, our data does not specify if there is a pool at Step Town. We would recommend calling the hotel’s front desk to confirm. The phone number for Step Town is +250 785 005 662.
What is the phone number for Step Town?
For assistance from an employee at Step Town please call +250 785 005 662.
Does Step Town have Wi-Fi available?
Yes, Step Town has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Step Town?
There is a fitness centre available to Step Town guests.
What time is check-out for Step Town?
For Step Town, the required check-out time is 10:00. Check-in may be available from 11:30. Any special requests should be made with the concierge.
How much is a room at Step Town?
Guests can currently expect to pay £37 on average for a night at Step Town, Kigali. Enter your desired travel dates in the form above to find deals starting at £24 per night.
Is there laundry service in Step Town?
Laundry services are available at Step Town. Contact the property reception for additional information. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.
How many operators does momondo search for hotels in Kigali?
As of April 2025, there are 1,573 operators available to choose from for hotels in Kigali.
When did momondo last update prices for hotels in Kigali?
Prices for hotels in Kigali are refreshed on a daily basis.
Places of interest near Step Town
Attractions in Kigali, Rwanda curated by momondo
Step Town location: Kiyovu-Muhima, KN 1Av, Kigali