Hard Rock Hotel Riviera Maya
4-star Hotel with Private beach
Km 72, Carretera Cancun-Chetumal, 77701 Puerto Aventuras, Quintana Roo
+52 984 875 1100based on 388 reviews
per night
About Hard Rock Hotel Riviera Maya, Puerto Aventuras
Hard Rock Hotel Riviera Maya photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
Things to do
- Gift shop
- Eco tourism
- Canoeing
- Snorkelling
- Evening entertainment
- Beauty salon
- Karaoke
- Water park
- Pool table
- Night club
- Basketball court
Basics
- Internet
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
General
- Window
- Family rooms
- Garden view
- Interconnected room(s) available
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
Pool and spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
Accessibility and suitability
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Allergy-free room
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Spa bath
- Toilet
- Toilet paper
Outdoor
- Outdoor dining area
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Dining table
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Kitchen
- Wine glasses
- Kitchenette
- Coffee machine
- Dining area
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- TV
- Smartphone dock
Bedroom
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Workspace
- Laptop safe
Reviews
Pros +
- Monkey walked us to our room the first day. (in 3 reviews)
- We met great people with great kids and hung out all day and night. (in 2 reviews)
- Food variety and all the staff very friendly (in 2 reviews)
Cons -
- The only positive thing Hard Rock stands out among them is having aquapark. (in 4 reviews)
- Beach chairs always full (in 3 reviews)
- They give u snorkeling gear for the beach. (in 2 reviews)
Hard Rock Hotel Riviera Maya room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Hard Rock Hotel Riviera Maya compare to other 4-star hotels in Puerto Aventuras?
There is a £18/night difference in the average price of 4-star hotels in Puerto Aventuras (£323/night) and the average nightly rate at Hard Rock Hotel Riviera Maya (£305/night).
How far is Hard Rock Hotel Riviera Maya from Cozumel?
If you're looking to go directly from Cozumel to Hard Rock Hotel Riviera Maya, expect a 54min drive as they are around 18.3 mi apart.
What is the best way to get to Hard Rock Hotel Riviera Maya from Cozumel?
If you’re looking for a simple travel option from Cozumel to Hard Rock Hotel Riviera Maya, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Is Hard Rock Hotel Riviera Maya pet-friendly?
Yes, you’re free to bring your dog with you while staying at Hard Rock Hotel Riviera Maya.
Are there food options at Hard Rock Hotel Riviera Maya?
There is a restaurant at Hard Rock Hotel Riviera Maya that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 984 875 1100 for kitchen hours. One of the easiest dining options for Puerto Aventuras guests staying in Hard Rock Hotel Riviera Maya is to order room service, which is available to all hotel guests.
Does Hard Rock Hotel Riviera Maya have a pool?
Yes, Hard Rock Hotel Riviera Maya has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
What is the phone number for Hard Rock Hotel Riviera Maya?
For questions regarding the hotel or your stay at Hard Rock Hotel Riviera Maya, call +52 984 875 1100.
Does Hard Rock Hotel Riviera Maya have Wi-Fi available?
Yes, Hard Rock Hotel Riviera Maya has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Hard Rock Hotel Riviera Maya?
There is a fitness centre available to Hard Rock Hotel Riviera Maya guests.
What time is check-out for Hard Rock Hotel Riviera Maya?
For Hard Rock Hotel Riviera Maya, the required check-out time is 12:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.
How much is a room at Hard Rock Hotel Riviera Maya?
The average price for a night at Hard Rock Hotel Riviera Maya found recently is £361 and can go as low as £278/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
Is there laundry service in Hard Rock Hotel Riviera Maya?
Yes, there is. Reach out to Hard Rock Hotel Riviera Maya, Puerto Aventuras for more details on all available laundry services. Need to straighten out your clothes? The accommodation features an ironing board and an iron.
How many operators does momondo search for hotels in Puerto Aventuras?
As of April 2025, there are 410 operators available to choose from for hotels in Puerto Aventuras.
When did momondo last update prices for hotels in Puerto Aventuras?
Prices for hotels in Puerto Aventuras refresh daily.
Places of interest near Hard Rock Hotel Riviera Maya
Attractions in Puerto Aventuras, Mexico curated by momondo
Hard Rock Hotel Riviera Maya location: Km 72, Carretera Cancun-Chetumal, 77701 Puerto Aventuras, Quintana Roo