Heaven at Hard Rock Hotel Riviera Maya - Adults Only
5-star Hotel with Private beach
Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo
+52 984 875 1130based on 243 reviews
per night
About Heaven at Hard Rock Hotel Riviera Maya - Adults Only, Puerto Aventuras
Heaven at Hard Rock Hotel Riviera Maya - Adults Only photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Adults only
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- 24-hour front desk
- Safety deposit box
- Bottle of water
Things to do
- Gift shop
- Bicycle hire
- Game room
- Golf
- Cycling
- Scuba diving
- Diving
- Evening entertainment
- Beauty salon
- Water park
- Pool table
- Night club
- Basketball court
Accessibility and suitability
- Entire unit located on ground floor
- Hypoallergenic
- Hypoallergenic pillow
- Non-feather pillow
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Adults only
- Lift
- Accessible by lift
- Upper floors accessible by lift
- Upper floors accessible by stairs
Basics
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness centre
- Saltwater pool
- Massage
- Pool bar
- Sauna
General
- Garden view
- Interconnected room(s) available
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
Dining
- Fruits
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Outdoor
- Outdoor dining area
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Kitchen
- Kitchen
- Dishwasher
- Tea/coffee maker
- Coffee machine
- Dining area
Media and entertainment
- Flat-screen TV
- Gaming console
- Cable or satellite TV
- TV
- Smartphone dock
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Bedroom
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Complimentary breakfast
- Playground
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- Very nice rooms and staff. (in 1 review)
- "Eduardo ,the bar tender, prepares amazing cocktails." (in 3 reviews)
- "Well kept, outstanding service and great restaurants" (in 9 reviews)
Cons -
- "However the rooms and fixtures showed heavy wear and many things just looked ""tired""." (in 2 reviews)
- The room we did get was not properly cleaned. (in 3 reviews)
- Some of the bar staff I found quite rude! (in 1 review)
Heaven at Hard Rock Hotel Riviera Maya - Adults Only room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Heaven at Hard Rock Hotel Riviera Maya - Adults Only from Cozumel?
Heaven at Hard Rock Hotel Riviera Maya - Adults Only is 18.1 mi away from Cozumel. You can typically expect your drive time from Heaven at Hard Rock Hotel Riviera Maya - Adults Only to Cozumel to be 54min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to Heaven at Hard Rock Hotel Riviera Maya - Adults Only from Cozumel?
A very popular option for travellers staying at Heaven at Hard Rock Hotel Riviera Maya - Adults Only would be to take a taxi or ridesharing service from Cozumel directly to the hotel.
Is Heaven at Hard Rock Hotel Riviera Maya - Adults Only pet-friendly?
Pets are allowed at Heaven at Hard Rock Hotel Riviera Maya - Adults Only.
Are there food options at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
There is a restaurant at Heaven at Hard Rock Hotel Riviera Maya - Adults Only that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 984 875 1130 for kitchen hours. One of the easiest dining options for Puerto Aventuras guests staying in Heaven at Hard Rock Hotel Riviera Maya - Adults Only is to order room service, which is available to all hotel guests.
Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have a pool?
Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
What is the phone number for Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
Is Heaven at Hard Rock Hotel Riviera Maya - Adults Only pet-friendly?
Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have Wi-Fi available?
Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
There is a hotel gym accessible to guests staying at Heaven at Hard Rock Hotel Riviera Maya - Adults Only. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
You can plan to arrive after 15:00 for checking in. Check-out time is 12:00. We advise notifying the front desk of any requests as early as possible.
How much is a room at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, Puerto Aventuras is £384, but you may find great deals as low as £288. You can find rates for your trip in the form above.
Is there laundry service in Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
Yes, there is. Reach out to Heaven at Hard Rock Hotel Riviera Maya - Adults Only, Puerto Aventuras for more details on all available laundry services. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.
How many operators does momondo search for hotels in Puerto Aventuras?
As of April 2025, there are 410 operators available to choose from for hotels in Puerto Aventuras.
When did momondo last update prices for hotels in Puerto Aventuras?
Prices for hotels in Puerto Aventuras refresh daily.
Places of interest near Heaven at Hard Rock Hotel Riviera Maya - Adults Only
Attractions in Puerto Aventuras, Mexico curated by momondo
Heaven at Hard Rock Hotel Riviera Maya - Adults Only location: Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo