Hyatt Ziva Riviera Cancun
4-star Hotel with Private beach
Carretera Cancun-Puerto Morelos KM 27.5, 77580 Puerto Morelos, Quintana Roo
+52 998 881 4001based on 275 reviews
per night
About Hyatt Ziva Riviera Cancun, Puerto Morelos
Hyatt Ziva Riviera Cancun photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Dining
- Wine glasses
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining table
General
- Executive lounge access
- Family rooms
- Garden view
- Interconnected room(s) available
- Pool view
- Privacy curtain
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Tile/marble floor
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness centre
- Massage
- Sauna
- Water slide
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Designated smoking area
- Private entrance
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- Upper floors accessible by lift
Things to do
- Gift shop
- Eco tourism
- Board games/puzzles
- Game room
- Snorkelling
- Evening entertainment
- Beauty salon
- Karaoke
- Table tennis
- Water park
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Grill
- Balcony
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- Airport shuttle
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Workspace
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness centre
Reviews
Pros +
- Staff were amazing service excellent food fabulous. (in 10 reviews)
- The rooms were clean and the service awesome. (in 4 reviews)
- This is a beautiful property with 7 nice pools including an infinity pool. (in 4 reviews)
Cons -
- The room and hotel rules were the real downside of this resort. (in 5 reviews)
- Some of the restaurants were not great. (in 1 review)
- The rooms are very dated. (in 4 reviews)
Hyatt Ziva Riviera Cancun room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Hyatt Ziva Riviera Cancun from Cancun?
There are 9.8 mi between Cancun and Hyatt Ziva Riviera Cancun. The drive to and from the airport should be about 29min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to Hyatt Ziva Riviera Cancun from Cancun?
A very popular option for travellers staying at Hyatt Ziva Riviera Cancun would be to take a taxi or ridesharing service from Cancun directly to the hotel.
Is Hyatt Ziva Riviera Cancun pet-friendly?
Feel free to bring your dog with you while staying at Hyatt Ziva Riviera Cancun.
Are there food options at Hyatt Ziva Riviera Cancun?
There is a restaurant at Hyatt Ziva Riviera Cancun that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 998 881 4001 for kitchen hours. If you are staying at Hyatt Ziva Riviera Cancun, you are more than welcome to order food through the hotel’s room service menu.
Does Hyatt Ziva Riviera Cancun have a pool?
Yes, Hyatt Ziva Riviera Cancun has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
What is the phone number for Hyatt Ziva Riviera Cancun?
You can reach the main line at +52 998 881 4001.
Does Hyatt Ziva Riviera Cancun have Wi-Fi available?
Yes, Hyatt Ziva Riviera Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Hyatt Ziva Riviera Cancun?
There is a hotel gym accessible to guests staying at Hyatt Ziva Riviera Cancun. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for Hyatt Ziva Riviera Cancun?
Hyatt Ziva Riviera Cancun check-out time is 12:00. Late check-out may be available upon request at the reception desk.
How much is a room at Hyatt Ziva Riviera Cancun?
£274/night is a good average price right now, and some users have even reported deals that start from only £145/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in Hyatt Ziva Riviera Cancun?
Yes, there is. Reach out to Hyatt Ziva Riviera Cancun, Puerto Morelos for more details on all available laundry services. Need to straighten out your clothes? The accommodation features an ironing board and an iron.
How many operators does momondo search for hotels in Puerto Morelos?
As of April 2025, there are 966 operators available to choose from for hotels in Puerto Morelos.
When did momondo last update prices for hotels in Puerto Morelos?
Prices for hotels in Puerto Morelos refresh daily.
Places of interest near Hyatt Ziva Riviera Cancun
Attractions in Puerto Morelos, Mexico curated by momondo
Hyatt Ziva Riviera Cancun location: Carretera Cancun-Puerto Morelos KM 27.5, 77580 Puerto Morelos, Quintana Roo