About
Photos
Rooms
Amenities
Reviews
Location
Hero photo

Iberostar Heritage Grand Mencey

5-star Hotel with Outdoor pool

5 stars

Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife

+34 922 609 900
8.9
Very Good

based on 3,485 reviews

£80
Rate

per night

Voted winner of Europe's Best Travel App 2023

About Iberostar Heritage Grand Mencey, Santa Cruz de Tenerife

Cleanliness
9.3
Comfort
9.3
Location
9.2
Services
9.1
Staff
9.1
Value for money
8.5
Luxury hotel with 4 restaurants and a full-service spa This hotel features 4 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a poolside bar. Housekeeping is available on request. Iberostar Heritage Grand Mencey offers 261 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Plasma televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Santa Cruz de Tenerife hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.

Iberostar Heritage Grand Mencey photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Rooms

Thu 8/5
Fri 9/5
Queen room
2 twin beds
bed type unknown
bed type unknown
Superior room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
bed type unknown
1 king bed
Double room
bed type unknown
bed type unknown
2 double beds
Standard Room
bed type unknown
bed type unknown
bed type unknown
King room
1 queen bed
2 twin beds
bed type unknown
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Outdoor pool
  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

General

  • Seating area
  • Garden view
  • Hardwood or parquet floors
  • Slippers
  • Sofa
  • Solarium
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • City view
  • Storage available

Dining

  • Minibar
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Pool and spa

  • Spa and wellness centre
  • Massage
  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna

Bathroom

  • Bathtub
  • Hairdryer
  • Toilet
  • Open-air bath
  • Bathrobe
  • Private bathroom

Accessibility and suitability

  • Disabled access
  • Lift
  • Accessible by lift
  • No smoking
  • Designated smoking area

Outdoor

  • Terrace/Patio
  • Balcony
  • Outdoor furniture
  • Garden

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Things to do

  • Hot spring bath
  • Bicycle hire
  • Casino

Parking and transportation

  • EV charging station
  • Parking

Bedroom

  • Socket near the bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Aerobics
  • Fitness centre

Health and safety

  • Daily housekeeping

Family friendly

  • Cribs available

Reviews

8.9
Very GoodBased on 3,485 verified guest reviews

Pros +
  • Hotel classically beautiful in the colonial style. (in 8 reviews)
  • "Beautiful hotel, beautiful garden!" (in 17 reviews)
  • Amazing pool and gardens. (in 89 reviews)
Cons -
  • Not the standards of a 5 star hotel. (in 15 reviews)
  • Pool sun beds not available (in 7 reviews)
  • You have to pay extra for the spa - 18 euro's for 2 hrs. (in 7 reviews)


Iberostar Heritage Grand Mencey room booking info

Check in/Check out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How does Iberostar Heritage Grand Mencey compare to other 5-star hotels in Santa Cruz de Tenerife?

    On average, Iberostar Heritage Grand Mencey is less than the Santa Cruz de Tenerife average rate for 5-star hotels. The nightly rate at Iberostar Heritage Grand Mencey is typically £100, whereas the nightly rate in Santa Cruz de Tenerife is £28 more.

  • How far is Iberostar Heritage Grand Mencey from Santa Cruz de Tenerife Tenerife-Norte?

    The drive from Santa Cruz de Tenerife Tenerife-Norte to Iberostar Heritage Grand Mencey will take you about 16min depending on traffic, with a distance of 5.4 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • What is the best way to get to Iberostar Heritage Grand Mencey from Santa Cruz de Tenerife Tenerife-Norte?

    If you intend to hire a car to travel from Santa Cruz de Tenerife Tenerife-Norte to the hotel, you will have peace of mind knowing that Iberostar Heritage Grand Mencey offers parking on site. Car hire in the area typically go for £7/day for a base model hire. Another more common option is to just take a taxi or rideshare service from the airport to Iberostar Heritage Grand Mencey. The nearest airport to the hotel is Santa Cruz de Tenerife Tenerife-Norte.

  • Are there food options at Iberostar Heritage Grand Mencey?

    Yes, Iberostar Heritage Grand Mencey does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Santa Cruz de Tenerife for those looking for something different. If you are staying at Iberostar Heritage Grand Mencey, you are more than welcome to order food through the hotel’s room service menu.

  • Does Iberostar Heritage Grand Mencey have a pool?

    Yes. Many momondo users travelling to Santa Cruz de Tenerife specifically look for hotels with a pool. Iberostar Heritage Grand Mencey may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • What is the phone number for Iberostar Heritage Grand Mencey?

    You can reach the main line at +34 922 609 900.

  • Does Iberostar Heritage Grand Mencey have Wi-Fi available?

    Yes, Iberostar Heritage Grand Mencey has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Iberostar Heritage Grand Mencey?

    Yes, there is a gym available to guests of Iberostar Heritage Grand Mencey. For gym hours, it is best to ask the front desk clerk during check-in.

  • What time is check-out for Iberostar Heritage Grand Mencey?

    For Iberostar Heritage Grand Mencey, the required check-out time is 11:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.

  • How much is a room at Iberostar Heritage Grand Mencey?

    Guests can currently expect to pay £118 on average for a night at Iberostar Heritage Grand Mencey, Santa Cruz de Tenerife. Enter your desired travel dates in the form above to find deals starting at £90 per night.

  • Is there laundry service in Iberostar Heritage Grand Mencey?

    The accommodation features laundry services for all guests.

  • How many operators does momondo search for hotels in Santa Cruz de Tenerife?

  • When did momondo last update prices for hotels in Santa Cruz de Tenerife?

    Prices for hotels in Santa Cruz de Tenerife were last updated today.


Places of interest near Iberostar Heritage Grand Mencey

Attractions in Santa Cruz de Tenerife, Spain curated by momondo

Iberostar Heritage Grand Mencey location: Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife

Top landmarks

Garcia Sanabria Park0.2 mi
Museo Militar de Almeyda0.3 mi
Museo Municipal de Bellas Artes0.5 mi
Centro de Arte La Recova0.6 mi

momondo’s favourite Santa Cruz de Tenerife hotels

Brisas de Anaga

Santa Cruz de Tenerife, Tenerife

7.6

£43

Silken Atlántida Santa Cruz

Avda. 3 de Mayo, 3, Santa Cruz de Tenerife, Tenerife

8.4
4 stars

£64

Hotel Adonis Capital

Calle Cruz Verde 24, Santa Cruz de Tenerife, Tenerife

7.6
2 stars

£47

Hotel Taburiente S.C.Tenerife

C/ Dr Jose Naveiras 24A, Santa Cruz de Tenerife, Tenerife

8.5
4 stars

£69

Hotel Principe Paz

Calle de Valentin Sanz, 33, Santa Cruz de Tenerife, Tenerife

8.1
3 stars

£68

NH Tenerife

Calle Candelaria Corner, Santa Cruz de Tenerife, Tenerife

8.4
3 stars

£77

Hotel Nautico

Calle Profesor Peraza de Ayala, 13, Santa Cruz de Tenerife, Tenerife

7.7
2 stars

£40

Horizonte

C/. Santa Rosa de Lima, 11, Santa Cruz de Tenerife, Tenerife

7.0
1 star

£42

Hotel Atlantico Centro

Calle Castillo, 12, Santa Cruz de Tenerife, Tenerife

7.2
2 stars

£37


Save money when you book hotels with momondo

Best deals on hotels

Best deals on hotels

See deals from 3M+ hotels and accommodations in one place.

Free cancellation

Free cancellation

Use our filter to find stays with free cancellation.

Millions of reviews

Millions of reviews

Check ratings based on millions of real guest reviews.

Price Alerts

Price Alerts

Not ready to book? to track prices.

An easier way to manage your Santa Cruz de Tenerife trip

We make it super easy to schedule, organise and travel with friends or family. Trips is free – and available to use no matter where you book.

Get notified when prices go down

Daily price changes in your inbox - only with Price Alerts.
Thu 8/5
Fri 9/5

Find better results for your stay in Santa Cruz de Tenerife