Mercure Serpong Alam Sutera
4-star Hotel, Adults only
Jl Alam Sutera Boulevard Kav23, Tangerang City 15325
+62 212 966 8668based on 828 reviews
per night
About Mercure Serpong Alam Sutera, Tangerang City
Mercure Serpong Alam Sutera photos
Hotel Amenities & Facilities
- Adults only
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Designated smoking area
- Disabled access
- Roll-in shower
- Adults only
- Lift
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
General
- Garden view
- Interconnected room(s) available
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Toilet
- Toilet paper
- Toothbrush
Pool and spa
- Outdoor pool
- Pool with a view
- Spa and wellness centre
- Rooftop pool
- Massage
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Drying rack for clothing
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Outdoor
- Garden
- Terrace/Patio
- Grill
Family friendly
- Cribs available
- Child pool
- Kids meals
Workspace
- Fax/photocopying
- Desk
Things to do
- Bicycle hire
- Cycling
Health and safety
- Daily housekeeping
Fitness
- Fitness centre
Reviews
Pros +
- The reservation team is bit annoying. (in 4 reviews)
- Near with mall n food center. (in 20 reviews)
- The bed was so comfortable. (in 14 reviews)
Cons -
- Staff looked clueless Overall experience was terrible and disappointing as first time guests. (in 3 reviews)
- Maybe it was just the wrong time to check in. (in 1 review)
- "Clean room, sound isolated windows." (in 22 reviews)
Mercure Serpong Alam Sutera room booking info
Check in/Check out
Check in anytime after 14:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Mercure Serpong Alam Sutera from Jakarta Soekarno-Hatta Intl?
Driving distance from Jakarta Soekarno-Hatta Intl to Mercure Serpong Alam Sutera and vice versa is 8.2 mi and the overall drive time is about 24min. Driving time can vary based on the time of day and traffic.
What is the best way to get to Mercure Serpong Alam Sutera from Jakarta Soekarno-Hatta Intl?
If you’re looking for a simple travel option from Jakarta Soekarno-Hatta Intl to Mercure Serpong Alam Sutera, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Mercure Serpong Alam Sutera?
There is a restaurant at Mercure Serpong Alam Sutera that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +62 212 966 8668 for kitchen hours. One of the easiest dining options for Tangerang City guests staying in Mercure Serpong Alam Sutera is to order room service, which is available to all hotel guests.
Does Mercure Serpong Alam Sutera have a pool?
Mercure Serpong Alam Sutera does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
What is the phone number for Mercure Serpong Alam Sutera?
If you have questions or concerns about your stay at Mercure Serpong Alam Sutera, call +62 212 966 8668 to speak with a front desk representative.
Does Mercure Serpong Alam Sutera have Wi-Fi available?
Yes, Mercure Serpong Alam Sutera has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Mercure Serpong Alam Sutera?
Yes, there is a gym available to guests of Mercure Serpong Alam Sutera. For gym hours, it is best to ask the front desk clerk during check-in.
What time is check-out for Mercure Serpong Alam Sutera?
12:00 is the check-out time at Mercure Serpong Alam Sutera. Late check-out may be available at the hotel's discretion.
How much is a room at Mercure Serpong Alam Sutera?
Guests can currently expect to pay £53 on average for a night at Mercure Serpong Alam Sutera, Tangerang City. Enter your desired travel dates in the form above to find deals starting at £45 per night.
Is there laundry service in Mercure Serpong Alam Sutera?
Yes, you can do your laundry at Mercure Serpong Alam Sutera.
How many operators does momondo search for hotels in Tangerang City?
As of April 2025, there are 2,505 operators available to choose from for hotels in Tangerang City.
When did momondo last update prices for hotels in Tangerang City?
Prices for hotels in Tangerang City are updated daily.
Places of interest near Mercure Serpong Alam Sutera
Attractions in Tangerang City, Indonesia curated by momondo
Mercure Serpong Alam Sutera location: Jl Alam Sutera Boulevard Kav23, Tangerang City 15325