Things they don’t tell you: you have to take a shuttle bus from the airport to a different location. Then you have to get off that bus and get on ANOTHER shuttle bus to get to the car rental place. Kind of an annoying hassle. When signing in, the guy made it sound like I HAD to choose from one of three protection plans (mind you, the price is NOT shown). So I just picked the basic, figuring since that was the least coverage that maybe that’s just what was included in my rental price. NOPE! What was supposed to be a $58/day rental ended up costing me $1,000 for 6 days! I’m thinking now that I probably didn’t actually have to pick any protection plan and they just tricked me into thinking I had to pick one…which added so much more to my bill. What they also don’t tell you is that you are only allowed to drive to certain states and if you go outside of that, they charge you 50 cents per mile! We rented from them because of having the unlimited miles…fortunately we only planned on visiting the states that were included but man, I’d be so mad if I had planned to go to a state not included and then got charged 50 cents per mile to go there. The positives: the car we rented was new, clean, and ran well. It was very spacious and easily fit a family of 7. Loved the automatic door open/close mechanism on the fob.