Budget hire cars at Hilton Head Island Airport
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Hilton Head Island, SC, United States - Hilton Head (HHH)
9 May — 16 May
Same drop-off
Hilton Head Island, SC, United States - Hilton Head (HHH)
Thu 9/5
Midday
Thu 16/5
Midday
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Below you will find information for every Budget car hire location near Hilton Head Island Airport, including address and phone number
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Budget reviews
6.7
Based on 45 verified guest reviews
6.7Pick-up/Drop-off
6.7Value for money
7.5Cleanliness
7.7Comfort
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friendly staff
The drop off location was very close to our hotel but closed so we had to drive it 30 minutes away..
My only two complaints are that I paid a huge premium at about 100 a day, that is crazy for a standard vehicle, and that there is some disconnect between the main number people and the local rental desk. You get a rental and confirm number but then go to the airport desk and there is no car. This kept happening, I had to go twice without getting a car, and the local person insisted there were no same day rentals and no cars. This was contradicted by the person on the phone, who insisted they did have cars and did do same day rentals. It is a huge hassle and there were a lot of bruised feelings on both sides, because people don't accept that (not how this works generally) and I witnessed heated interchanges and experienced some snappiness myself. Why aren't they on the same page? What has to happen for the local inventory to be reflected accurately at the main office? If you have a confirmation number you are entitled to a car and this system just causes the local person to endure negative feedback. Otherwise I had a good rental experience, the car was clean and easy to get and return. I was met in the parking area by Quinn who handles cleaning the return cars and it was very smooth.
The customer service agent was rude and refused to rent us a van that we were told was available the day before. She was also argumentative l. I got the face mask like she asked. When she refused to assist me with an already scheduled rental I went to get the face mask like she asked. While waiting I noticed others weee being assisted without face masks. All I said was that others didn’t have their mask on. She responded to me that they had medical conditions and that I didn’t tell her that I had a medical condition.. Then she said it was to early for this and all I said was that I agree. Then she slid my stuff back across the counter a second time and I said have a good day. I am 53 years old. She didn’t even respect me being older nor respected me as a customer at all. So my wife goes in and she assists her and come to find out they rented the van out the day before at the same day we weee promised the van. When the customer service agent found out that was my wife she then, REFUSED her service because of being connected to me. I have been in customer service since I was 18 started working for Dominoes and still am in customer service. I would have been FIRED if I treated not only one but 2 customers like that. Another customer behind my wife also complained to the customer service agent for not answering the phones. The customer had tried several times to call in before driving in. When I called to complain to Budget they did nothing. All I said was that I agree after she kept saying it was to early for this.. and that sets her off? This was at the HILTON HEAD AIRPORT. The Budget office located inside.
Staff friendly & professional
FAQs about hiring a car from Budget at Hilton Head Island Airport
What is the most popular car hire type from Budget at Hilton Head Island airport?
35% of users prefer to hire SUV vehicles from Budget at Hilton Head Island airport, making it the most popular car hire type. If you are also interested in hiring one from Budget at Hilton Head Island airport, then you can expect to pay around £86 per day.
Where can I find Budget car hire at Hilton Head Island airport?
If you're looking for an Budget car hire near Hilton Head Island airport, the closest location can be found at 120 Beach City Road, and you can call them on +1 843 689 3737
Does Budget offer shuttle or airport pick-up services from Hilton Head Island airport (HHH)?
Yes, Budget has pick-up services available from Hilton Head Island airport (HHH).
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Thu 9/5
Midday
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Midday
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