About Grand Hotel Tien Shan, Almaty
Grand Hotel Tien Shan room price & deals
Hotel Amenities & Facilities
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Dining area
General
- Inner courtyard view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Solarium
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Accessibility and suitability
- Entire unit located on ground floor
- Hypoallergenic
- Designated smoking area
- Non-smoking rooms available
- Lift
- Accessible by lift
- Upper floors accessible by lift
Health and safety
- Daily housekeeping
- CCTV in common areas
- CCTV outside property
- Mosquito net
- 24-hour security
- First-aid kit
- Safe
Pool and spa
- Spa
- Indoor pool
- Steam room
- Massage
- Sauna
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Sofa bed
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Smart TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Complimentary breakfast
Things to do
- Gift shop
- Beauty salon
- Shopping
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Workspace
- Fax/photocopying
- Desk
Outdoor
- Beach chairs
Fitness
- Fitness centre
Grand Hotel Tien Shan Reviews
Pros +
- The breakfast was really excellent. (in 36 reviews)
- Excellent location and fabulous staff. (in 46 reviews)
- Very good rooms and SPA. (in 27 reviews)
Cons -
- Not having a water boiler in the room with courtesy coffee and tea (in 2 reviews)
- My strong recommendation to stay in Almaty (in 4 reviews)
- I travel to Almaty from Astana for work and usually stay in the Rixos. (in 1 review)
Grand Hotel Tien Shan room booking info
Check in/Check out
Check in anytime after 14:00, check out anytime before 00:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Grand Hotel Tien Shan compare to other 4-star hotels in Almaty?
Grand Hotel Tien Shan is typically below the average price of 4 star hotels in Almaty. On average, you can expect to pay £118 per night in Almaty. Grand Hotel Tien Shan typically costs £106 per night, which is £12 cheaper than the Almaty average.
How far is Grand Hotel Tien Shan from Almaty?
Driving distance from Almaty to Grand Hotel Tien Shan and vice versa is 8.2 mi and the overall drive time is about 24 mins. Driving time can vary based on the time of day and traffic.
What is the best way to get to Grand Hotel Tien Shan from Almaty?
A very popular option for travellers staying at Grand Hotel Tien Shan would be to take a taxi or ridesharing service from Almaty directly to the hotel.
Are there food options at Grand Hotel Tien Shan?
There is a restaurant at Grand Hotel Tien Shan that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +7 727 244 9610 for kitchen hours. One of the easiest dining options for Almaty guests staying in Grand Hotel Tien Shan is to order room service, which is available to all hotel guests.
Does Grand Hotel Tien Shan have a pool?
Yes. Many momondo users travelling to Almaty specifically look for hotels with a pool. Grand Hotel Tien Shan may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
What is the phone number for Grand Hotel Tien Shan?
If you have questions about Grand Hotel Tien Shan or your reservation, please call the front desk directly at +7 727 244 9610.
Does Grand Hotel Tien Shan have Wi-Fi available?
Yes, Grand Hotel Tien Shan has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Grand Hotel Tien Shan?
Yes, there is a gym available to guests of Grand Hotel Tien Shan. For gym hours, it is best to ask the front desk clerk during check-in.
What time is check-out for Grand Hotel Tien Shan?
00:00 is the check-out time at Grand Hotel Tien Shan. Late check-out may be available at the hotel's discretion.
How much is a room at Grand Hotel Tien Shan?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Grand Hotel Tien Shan, Almaty is £122, but you may find great deals as low as £101. You can find rates for your trip in the form above.
Is there laundry service in Grand Hotel Tien Shan?
Yes, you can take care of all your laundry needs with the on-premise services at Grand Hotel Tien Shan, Almaty.
How many operators does momondo search for hotels in Almaty?
The number of operators available for hotels in Almaty is 2,219 as of October 2026.
When did momondo last update prices for hotels in Almaty?
Prices for hotels in Almaty are updated daily.
Places of interest near Grand Hotel Tien Shan
Attractions in Almaty, Kazakhstan curated by momondo
Grand Hotel Tien Shan location: 115 Bogenbay Batyr Street, Almaty 050000