Grand Hotel Tien Shan

4-star Hotel with Indoor pool

4 stars
115 Bogenbay Batyr Street, Almaty 050000
+7 727 244 9610
8.3
Very good
based on 1985 reviews
1,985 verified ratings
Sun 19/7
-
Mon 20/7
2 guests, 1 room
Deals from
£56
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
£56
Superior room
£70
Deluxe room
£84
27 more Grand Hotel Tien Shan deals
27 more Grand Hotel Tien Shan deals
Living room
Lobby
Lounge
Lounge
Restaurant
Hallway
Conference room
Building
Lounge
Front desk
Other
Gym
Lounge
Restaurant
Building
Other
Bathroom
Restaurant
Conference room
Other
Room amenity
Spa
Grand Hotel Tien Shan photos
About
Rooms
Amenities
Reviews
Location
Voted winner of Europe's Best Travel App 2023

About Grand Hotel Tien Shan, Almaty

Cleanliness
8.7
Comfort
8.7
Location
9.4
Services
8.3
Staff
8.5
Value for money
8.2
Along with 2 indoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Grand Hotel Tien Shan offers 78 accommodations with minibars and safes. Beds feature premium bedding. 100-cm Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. 2 indoor swimming pools are on site along with a sauna and a fitness center.

Rooms

Sun 19/7
-
Mon 20/7
Standard Room
bed type unknown
£56
nightly with fees
bed type unknown
£64
nightly with fees
bed type unknown
£70
nightly with fees
Luxury Room
1 king bed
£126
nightly with fees
Double room
bed type unknown
£101
nightly with fees
bed type unknown
£108
nightly with fees
Deluxe room
bed type unknown
£84
nightly with fees
bed type unknown
£89
nightly with fees
bed type unknown
£92
nightly with fees
Superior room
bed type unknown
£70
nightly with fees
bed type unknown
£80
nightly with fees
bed type unknown
£84
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Hotel Amenities & Facilities

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee shop
  • Business centre
  • Wi-Fi available in all areas

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Dining

  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Dining area

General

  • Inner courtyard view
  • Mountain view
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Solarium
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Additional toilet
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush

Accessibility and suitability

  • Entire unit located on ground floor
  • Hypoallergenic
  • Hypoallergenic pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift
  • Upper floors accessible by stairs

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • Mosquito net
  • 24-hour security
  • First-aid kit
  • Safe

Pool and spa

  • Spa
  • Indoor pool
  • Steam room
  • Massage
  • Sauna

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Bedroom

  • Extra-long beds (> 2 metres)
  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Things to do

  • Gift shop
  • Beauty salon
  • Shopping

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Workspace

  • Fax/photocopying
  • Desk

Outdoor

  • Beach chairs

Fitness

  • Fitness centre

Reviews

8.3
Very Good1,985 verified ratings
Pros +
  • The breakfast was really excellent. (in 36 reviews)
  • Excellent location and fabulous staff. (in 46 reviews)
  • Very good rooms and SPA. (in 27 reviews)
Cons -
  • Not having a water boiler in the room with courtesy coffee and tea (in 2 reviews)
  • My strong recommendation to stay in Almaty (in 4 reviews)
  • I travel to Almaty from Astana for work and usually stay in the Rixos. (in 1 review)

Grand Hotel Tien Shan room booking info

Value for money

8.2

Location rating

9.4

Distance to city centre

0.8 mi

Nearest airport

Almaty

Distance to airport

8.2 mi

Check in/Check out

Check in anytime after 14:00, check out anytime before 00:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Frequently asked questions

  • How far is Grand Hotel Tien Shan from Almaty?

    Driving distance from Almaty to Grand Hotel Tien Shan and vice versa is 8.2 mi and the overall drive time is about 24 mins. Driving time can vary based on the time of day and traffic.

  • What is the best way to get to Grand Hotel Tien Shan from Almaty?

    A very popular option for travellers staying at Grand Hotel Tien Shan would be to take a taxi or ridesharing service from Almaty directly to the hotel.

  • Are there food options at Grand Hotel Tien Shan?

    There is a restaurant at Grand Hotel Tien Shan that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +7 727 244 9610 for kitchen hours. One of the easiest dining options for Almaty guests staying in Grand Hotel Tien Shan is to order room service, which is available to all hotel guests.

  • Does Grand Hotel Tien Shan have a pool?

    Yes. Many momondo users travelling to Almaty specifically look for hotels with a pool. Grand Hotel Tien Shan may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • What is the phone number for Grand Hotel Tien Shan?

    If you have questions about Grand Hotel Tien Shan or your reservation, please call the front desk directly at +7 727 244 9610.

  • Does Grand Hotel Tien Shan have Wi-Fi available?

    Yes, Grand Hotel Tien Shan has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Grand Hotel Tien Shan?

    Yes, there is a gym available to guests of Grand Hotel Tien Shan. For gym hours, it is best to ask the front desk clerk during check-in.

  • What time is check-out for Grand Hotel Tien Shan?

    00:00 is the check-out time at Grand Hotel Tien Shan. Late check-out may be available at the hotel's discretion.

  • How much is a room at Grand Hotel Tien Shan?

    Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Grand Hotel Tien Shan, Almaty is £92, but you may find great deals as low as £74. You can find rates for your trip in the form above.

  • Is there laundry service in Grand Hotel Tien Shan?

    Yes, you can take care of all your laundry needs with the on-premise services at Grand Hotel Tien Shan, Almaty. Irons and ironing boards are included as featured amenities.

  • How many operators does momondo search for hotels in Almaty?

    The number of operators available for hotels in Almaty is 2,292 as of July 2026.

  • When did momondo last update prices for hotels in Almaty?

    Prices for hotels in Almaty are updated daily.

Places of interest near Grand Hotel Tien Shan

Attractions in Almaty, Kazakhstan curated by momondo

Grand Hotel Tien Shan location: 115 Bogenbay Batyr Street, Almaty 050000

Top landmarks

Almaty Cathedral0.4 mi
28 Panfilov Heroes Memorial Park0.5 mi
The Central Museum1.2 mi
National Museum of Kazakhstan1.2 mi
Presidential Palace1.3 mi
Almaty Central Stadium1.7 mi

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