The Ritz-Carlton Almaty
5-star Hotel with Indoor pool
Esentai Tower, 77/7 Al Farabi Avenue, Almaty 050040
+7 727 332 8888based on 361 reviews
per night
About The Ritz-Carlton Almaty, Almaty
The Ritz-Carlton Almaty photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Hotel Amenities & Facilities
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
General
- Executive lounge access
- Hardwood or parquet floors
- Interconnected room(s) available
- Lockers
- Mountain view
- Ski storage
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Ski pass vendor
- Tour desk
- Key card access
- 24-hour front desk
- Safety deposit box
- Bottle of water
Dining
- Wine glasses
- Electric kettle
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by lift
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Things to do
- Bicycle hire
- Game room
- Golf
- Cycling
- Skiing
- Evening entertainment
- Cooking classes
- Beauty salon
- Horse riding
- Night club
- Hiking
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Kids' club
- Children's high chair
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- Airport shuttle
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
- DVD player
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Outdoor
- Garden
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews
Pros +
- The view is amazing (in 3 reviews)
- Nice and helpful staff (in 18 reviews)
- "Delicious breakfast, nice rooms, professional staff" (in 5 reviews)
Cons -
- "Spa area is ok, some amenities didn’t work." (in 1 review)
- "It had an amazing location, close to the biggest mall in Almaty." (in 2 reviews)
- Guest relations - Azhar was just great! (in 1 review)
The Ritz-Carlton Almaty room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is The Ritz-Carlton Almaty from Almaty?
The drive from Almaty to The Ritz-Carlton Almaty will take you about 32min depending on traffic, with a distance of 10.7 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
What is the best way to get to The Ritz-Carlton Almaty from Almaty?
With parking available at The Ritz-Carlton Almaty, you could always hire a car for as low as £43/day and park it at the hotel. This would give you freedom while visiting Almaty. Another more common option is to just take a taxi or rideshare service from the airport to The Ritz-Carlton Almaty. The nearest airport to the hotel is Almaty.
Is The Ritz-Carlton Almaty pet-friendly?
Yes, dogs and pets are welcome at The Ritz-Carlton Almaty.
Are there food options at The Ritz-Carlton Almaty?
Yes, The Ritz-Carlton Almaty does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Almaty for those looking for something different. One of the easiest dining options for Almaty guests staying in The Ritz-Carlton Almaty is to order room service, which is available to all hotel guests.
Does The Ritz-Carlton Almaty have a pool?
Yes, The Ritz-Carlton Almaty has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is The Ritz-Carlton Almaty to Almaty city centre?
Getting to Almaty city centre should be easy enough, as it is just 1.8 mi away from The Ritz-Carlton Almaty. In Almaty city centre you will find The Central Museum, along with many other popular sights and things to do.
What is the phone number for The Ritz-Carlton Almaty?
If you have questions or concerns about your stay at The Ritz-Carlton Almaty, call +7 727 332 8888 to speak with a front desk representative.
Does The Ritz-Carlton Almaty have Wi-Fi available?
Yes, The Ritz-Carlton Almaty has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at The Ritz-Carlton Almaty?
There is a hotel gym accessible to guests staying at The Ritz-Carlton Almaty. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for The Ritz-Carlton Almaty?
You can plan to arrive after 15:00 for checking in. Check-out time is 12:00. We advise notifying the front desk of any requests as early as possible.
How much is a room at The Ritz-Carlton Almaty?
The cheapest deals found start from only £432 per night. The average rate for rooms at The Ritz-Carlton Almaty is currently around £523/night. Enter your dates in the form above to see more.
Is there laundry service in The Ritz-Carlton Almaty?
Yes, you can take care of all your laundry needs with the on-premise services at The Ritz-Carlton Almaty, Almaty. You can leave your travel iron at home and use the irons provided at the accommodation.
What is the distance from The Ritz-Carlton Almaty, Almaty to The Central Museum?
1.6 mi is the distance between The Ritz-Carlton Almaty and The Central Museum.
How many operators does momondo search for hotels in Almaty?
The number of operators available for hotels in Almaty is 3,954 as of April 2025.
When did momondo last update prices for hotels in Almaty?
Prices for hotels in Almaty are updated daily.
Places of interest near The Ritz-Carlton Almaty
Attractions in Almaty, Kazakhstan curated by momondo
The Ritz-Carlton Almaty location: Esentai Tower, 77/7 Al Farabi Avenue, Almaty 050040