Rooms Make yourself at home in one of the 98 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a health club, and a lazy river. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a fireplace in the lobby. Business}, Other Amenities Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite. Property Location Located in Bad Dueben, Heide Spa Hotel & Resort is in a rural location, within a 15-minute drive of Dübener Heide Nature Park and Hohenprießnitz Castle. This 4.5-star hotel is 21.4 mi (34.5 km) from Leipzig Zoo and 17.6 mi (28.3 km) from BMW Factory. Dining Enjoy German cuisine at Allegro, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held on select days. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:30 AM. Mandatory Charges You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2 per person, per night We have included all charges provided to us by the property. Optional Charges Pet fee: EUR 15 per pet, per night Service animals are exempt from fees Crib (infant bed) fee: EUR 20.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at anytime The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector and window guards Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets allowed Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended General instructions No rollaway/extra beds available Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Gloves are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available for breakfast Individually-wrapped food options are available through room service Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Property follows guide to reopening vacation rentals (DTV & DFV - Germany)