
About Iberostar Tucan, Playa del Carmen
Iberostar Tucan photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tennis
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Concierge service
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- 24-hour front desk
Dining
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Dining table
Things to do
- Gift shop
- Eco tourism
- Archery
- Diving
- Snorkelling
- Evening entertainment
- Beauty salon
- Pool table
- Water sport facilities (on site)
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
General
- Family rooms
- Sea view
- Seating area
- Garden view
- Sofa
- Telephone
- Pool view
Pool and spa
- Spa and wellness centre
- Massage
- Spa
- Outdoor pool
- Sauna
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled access
- Lift
- No smoking
- Upper floors accessible by stairs
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
- Garden
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Bedroom
- Alarm clock
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- TV
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Laundry
- Iron and ironing board
Workspace
- Desk
Reviews
Pros +
- Reserved queen /king and assigned 2 doubles. (in 1 review)
- The evening restaurants were good. (in 1 review)
- Beach and pool were awesome. (in 7 reviews)
Cons -
- No hot water for my shower. (in 1 review)
- No proper policing of use of sunbeds at pool or beach. (in 3 reviews)
- The fridge in our room does not work. (in 4 reviews)
Iberostar Tucan room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Iberostar Tucan compare to other 5-star hotels in Playa del Carmen?
In Playa del Carmen, 5-star hotels have average nightly rates of £492. Iberostar Tucan is £304 cheaper than the city average at just £189/night.
How far is Iberostar Tucan from Cozumel?
If you're looking to go directly from Cozumel to Iberostar Tucan, expect a 36min drive as they are around 12.2 mi apart.
What is the best way to get to Iberostar Tucan from Cozumel?
With parking available at Iberostar Tucan, you could always hire a car for as low as £9/day and park it at the hotel. This would give you freedom while visiting Playa del Carmen. If you’re looking for a simple travel option from Cozumel to Iberostar Tucan, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Iberostar Tucan?
Iberostar Tucan does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Iberostar Tucan at +52 984 877 2000. If you are staying at Iberostar Tucan, you are more than welcome to order food through the hotel’s room service menu.
Does Iberostar Tucan have a pool?
Yes, Iberostar Tucan has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is Iberostar Tucan to Playa del Carmen city centre?
Iberostar Tucan is just 1.8 mi away from Playa del Carmen city centre. The closest landmark to the centre of Playa del Carmen is Xcaret Park, which is very accessible to Iberostar Tucan guests.
What is the phone number for Iberostar Tucan?
Is Iberostar Tucan pet-friendly?
Does Iberostar Tucan have Wi-Fi available?
Yes, Iberostar Tucan has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Iberostar Tucan?
There is a fitness centre available to Iberostar Tucan guests.
What time is check-out for Iberostar Tucan?
For Iberostar Tucan, the required check-out time is 12:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.
How much is a room at Iberostar Tucan?
The cheapest deals found start from only £179 per night. The average rate for rooms at Iberostar Tucan is currently around £224/night. Enter your dates in the form above to see more.
How many operators does momondo search for hotels in Playa del Carmen?
As of April 2025, there are 9,029 operators available to choose from for hotels in Playa del Carmen.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near Iberostar Tucan
Attractions in Playa del Carmen, Mexico curated by momondo
Iberostar Tucan location: Avda. Xaman-Ha, Lote Hotelero No 2, 77710 Playa del Carmen, Quintana Roo