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Hyatt Zilara Riviera Maya

Hire, Adults only

4 stars

Carretera Federal 387, KM 299, 77710 Playa del Carmen, Quintana Roo

+52 984 370 0500
8.8
Very Good

based on 173 reviews

Wed 8/5
Thu 9/5
Voted winner of Europe's Best Travel App 2023

About Hyatt Zilara Riviera Maya, Playa del Carmen

Cleanliness
9.4
Comfort
9.4
Location
8.7
Services
9.2
Staff
9.4
Value for money
8.4
Situated in Playa del Carmen, Secrets Capri Riviera Cancun All Inclusive -Adults Only provides elegant 5-star accommodation, as well as an outdoor pool, outdoor tennis courts and a sauna. It also features body treatments, a beauty centre and a ballroom. Those staying at the resort have access to its wide variety of outdoor activities, including scuba diving, fishing and kayaking. Staff are available 24 hours a day and can help with booking tours and tickets. The resort's rooms are comfortable and feature a kitchenette that is equipped with a refrigerator. They each have movies-on-demand, a spa bath and a mini bar. Secrets Capri Riviera Cancun All Inclusive -Adults Only has an on-site bar, where guests are invited to enjoy a drink either indoors or on the outdoor terrace. Meals can also be enjoyed on the restaurant's open terrace. Cancun International Airport is less than a 35-minute drive from Secrets Capri Riviera Cancun All Inclusive -Adults Only, and a shuttle service is offered for ease of travel. Xcaret Eco Theme Park and Xcaret Archaeological Site are a easy drive from the property.

Hyatt Zilara Riviera Maya photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Rooms

Fri 3/5
Tue 7/5
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Standard rooms - Water view
2 double beds

2 double beds

Zenhotels.com

£233/night

£233 totalZenhotels.com
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Resort rooms - Ocean view
1 king bed

1 king bed

Expedia

£545/night

£545 totalExpedia
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Double rooms - Garden view
2 double beds

2 double beds

Agoda.com

£434/night

£434 totalAgoda.com
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King rooms - City view
1 king bed

1 king bed

Agoda.com

£510/night

£510 totalAgoda.com
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Other Rooms - Ocean view
Agoda.com

£278/night

£278 totalAgoda.com
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Resort Amenities & Facilities

  • Adults only
  • Water sport facilities (on site)
  • Beachfront
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tennis

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Things to do

  • Gift shop
  • Board games/puzzles
  • Cycling
  • Darts
  • Scuba diving
  • Bingo
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Water sport facilities (on site)

Pool and spa

  • Spa
  • Outdoor pool
  • Plunge pool
  • Pool with a view
  • Private pool
  • Spa and wellness centre
  • Massage
  • Sauna

General

  • Garden view
  • Pool view
  • Privacy curtain
  • Storage available
  • Beachfront
  • Sea view
  • Sofa
  • Telephone

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Disabled access
  • Adults only
  • Lift

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Toilet
  • Toilet paper

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Tumble dryer

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle
  • Valet parking

Kitchen

  • Kitchenette
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Outdoor

  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Media and entertainment

  • Cable or satellite TV
  • Radio
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Workspace

  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Indoor play area
  • Complimentary breakfast

Fitness

  • Fitness centre
  • Tennis

Reviews

8.8
Very GoodBased on 173 verified guest reviews
8.7Couples
8.8Friends
9.0Families
8.5Solo


Hyatt Zilara Riviera Maya room booking info

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How far is Hyatt Zilara Riviera Maya from Cozumel?

    If there is no traffic, the 13.6 mi drive between Cozumel and Hyatt Zilara Riviera Maya should only take about 40min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.

  • What is the best way to get to Hyatt Zilara Riviera Maya from Cozumel?

    A very popular option for travellers staying at Hyatt Zilara Riviera Maya would be to take a taxi or ridesharing service from Cozumel directly to the hotel.

  • Are there food options at Hyatt Zilara Riviera Maya?

    Hyatt Zilara Riviera Maya does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Hyatt Zilara Riviera Maya at +52 984 370 0500. If you are staying at Hyatt Zilara Riviera Maya, you are more than welcome to order food through the hotel’s room service menu.

  • Does Hyatt Zilara Riviera Maya have a pool?

    Yes, Hyatt Zilara Riviera Maya has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • How close is Hyatt Zilara Riviera Maya to Playa del Carmen city centre?

    Hyatt Zilara Riviera Maya is just 6.3 mi away from Playa del Carmen city centre. The closest landmark to the centre of Playa del Carmen is Xcaret Park, which is very accessible to Hyatt Zilara Riviera Maya guests.

  • What is the phone number for Hyatt Zilara Riviera Maya?

    For assistance from an employee at Hyatt Zilara Riviera Maya please call +52 984 370 0500.

  • Does Hyatt Zilara Riviera Maya have Wi-Fi available?

    Yes, Hyatt Zilara Riviera Maya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Hyatt Zilara Riviera Maya?

    Yes, there is a gym available to guests of Hyatt Zilara Riviera Maya. For gym hours, it is best to ask the front desk clerk during check-in.

  • What time is check-out for Hyatt Zilara Riviera Maya?

    Standard check-out time at Hyatt Zilara Riviera Maya is 12:00. Guests can check in after 15:00.

  • How much is a room at Hyatt Zilara Riviera Maya?

    The cheapest deals found start from only £172 per night. The average rate for rooms at Hyatt Zilara Riviera Maya is currently around £389/night. Enter your dates in the form above to see more.

  • Is there laundry service in Hyatt Zilara Riviera Maya?

    Yes, you can take care of all your laundry needs with the on-premise services at Hyatt Zilara Riviera Maya, Playa del Carmen. Ironing equipment e.g. ironing boards and irons are available as well.

  • How many operators does momondo search for hotels in Playa del Carmen?

  • When did momondo last update prices for hotels in Playa del Carmen?

    Prices for hotels in Playa del Carmen are updated daily.


Places of interest near Hyatt Zilara Riviera Maya

Attractions in Playa del Carmen, Mexico curated by momondo

Hyatt Zilara Riviera Maya location: Carretera Federal 387, KM 299, 77710 Playa del Carmen, Quintana Roo

Top landmarks

Parque Natural Tres Ríos0.7 mi
El Camaleón Mayakoba Golf Club1.1 mi
Playa Maroma4.3 mi
Playa Paraíso5.6 mi
Playa principal de Playa del Carmen6.2 mi
Calle Quinta Avenida6.2 mi

Restaurants and Cafés

Casa del Lago - Rosewood Mayakoba0.5 mi
Banyan Tree Mayakoba0.5 mi
Agave Azul - Rosewood Mayakoba0.6 mi
Punta Bonita - Rosewood Mayakoba0.6 mi
Sotavento0.7 mi
Tinta de Pulpo0.8 mi
Casa Amate0.8 mi
Cocina Milagro0.8 mi
Saffron - Banyan Tree Mayakoba0.9 mi

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Secrets Maroma Beach Riviera Cancun - Adults Only

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