Car hire at Moncton Intl Airport

Available and ready for pick-up

When I picked it up there was a lot of scratches , dents and damage to the car all over it. I went back and told the rep ( while he was outside having a smoke) he said he was aware of it but when I showed him a lot more than he said was on it he replied "Oh okay no problem! he will make a note of them " . I took photos on my phone of all the damage at pick up before leaving the airport and I also asked him if the car had been smoked in because I am a non smoker and it smelt like someone smoked in it but he said no. My wife and I drove directly to a store and bought a spray bottle of new car scent and we sprayed to several times to get the smell out. I did not remove it completely. I washed and filled the tank before returning the car to the airport, took the keys up to the same rep at the desk waited for him to finish a call he just looked up said is the car down below parked Yes he never went to inspect it or sign of anything which I find strange as I was looking after a rental car business years ago.

The 3 seater on the end of van is quitte small for three adults

Car wasn’t clean when we picked it up. Only one person working so long line to wait to pick up.

Good service. I would have preferred to have a “cheat sheet” for how to use the shifter and locking the doors and such. Also, my husband is visually impaired and has artificial hips and knees, he found it hard to get in and out of the car. So did his sister who has mobility issues. Both have no problem in the rav4

Easy pickup drop off. Nice vehicle. Good price. Customer service excellent

Good service despite lineup. Vehicle clean.

Good prices but far from everything, would be perfect if few more locations were available in dieppe and Moncton with the matching price.

Price is ridiculously high for rentals

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We Had booked the car for June 10 8:30 PM arrival through Kayak And received confirmation , we received an email notice from thrifty on morning of June 10 saying that it was canceled . When I saw the e-mail ,I called Thrifty at the air port on June 10 to find out what was going on with the rental and I spoke to Mark and he assured me no problem my reservation was still there and the car was still there and that there would be someone there to meet me when we got off the plane (three is always somebody there late in the evening he said ), No Problems !! We arrived at Moncton on time, gathered our luggage and proceeded to the thrifty kiosk where there was nobody there except a sign that said call this number for immediate assistance . We called that number at least 15 times over the next hour and a half with no response. Speaking with one of the security personnel there we find out that this happens a lot at Thrifty. By this time the Avis line was getting short so we joined in it , They quick to get us in a car and get us on our way . Thank you Avis !! I Would definitely NOT recommend thrifty !! Darrell J