SureStay Plus Hotel by Best Western Gatlinburg
2-star Hotel with Outdoor pool
218 Ski Mountain Road, Gatlinburg, TN 37738-3125
+1 865 325 1516based on 2,161 reviews
per night
About SureStay Plus Hotel by Best Western Gatlinburg, Gatlinburg
SureStay Plus Hotel by Best Western Gatlinburg photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Hotel Amenities & Facilities
- Outdoor pool
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
- Designated smoking area
General
- River view
- Family rooms
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
Services and conveniences
- Business centre
- Wake-up service
- Key card access
- Express check-out
- 24-hour front desk
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Hiking
- Skiing
Outdoor
- Balcony
Family friendly
- Complimentary breakfast
Pool
- Outdoor pool
Reviews
Pros +
- "Nice, clean and friendly staff!" (in 202 reviews)
- Clean friendly staff great location (in 222 reviews)
- Good location to main Street. (in 20 reviews)
Cons -
- "Mold, cockroaches, broken lamp, broken desk chair." (in 20 reviews)
- The room was very dirty. (in 106 reviews)
- Chair on balcony dirty & broken. (in 49 reviews)
SureStay Plus Hotel by Best Western Gatlinburg room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is SureStay Plus Hotel by Best Western Gatlinburg from Knoxville McGhee Tyson?
SureStay Plus Hotel by Best Western Gatlinburg is 27.0 mi away from Knoxville McGhee Tyson. You can typically expect your drive time from SureStay Plus Hotel by Best Western Gatlinburg to Knoxville McGhee Tyson to be 1h 21min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to SureStay Plus Hotel by Best Western Gatlinburg from Knoxville McGhee Tyson?
Another more common option is to just take a taxi or rideshare service from the airport to SureStay Plus Hotel by Best Western Gatlinburg. The nearest airport to the hotel is Knoxville McGhee Tyson.
Is SureStay Plus Hotel by Best Western Gatlinburg pet-friendly?
SureStay Plus Hotel by Best Western Gatlinburg welcomes pets at their venue.
Does SureStay Plus Hotel by Best Western Gatlinburg have a pool?
Yes. Many momondo users travelling to Gatlinburg specifically look for hotels with a pool. SureStay Plus Hotel by Best Western Gatlinburg may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
How close is SureStay Plus Hotel by Best Western Gatlinburg to Gatlinburg city centre?
Getting to Gatlinburg city centre should be easy enough, as it is just 0.9 mi away from SureStay Plus Hotel by Best Western Gatlinburg. In Gatlinburg city centre you will find Ober Gatlinburg, along with many other popular sights and things to do.
What is the phone number for SureStay Plus Hotel by Best Western Gatlinburg?
If you have questions or concerns about your stay at SureStay Plus Hotel by Best Western Gatlinburg, call +1 865 325 1516 to speak with a front desk representative.
Does SureStay Plus Hotel by Best Western Gatlinburg have Wi-Fi available?
Yes, SureStay Plus Hotel by Best Western Gatlinburg has Wi-Fi available to hotel guests.
What time is check-out for SureStay Plus Hotel by Best Western Gatlinburg?
Standard check-out time at SureStay Plus Hotel by Best Western Gatlinburg is 11:00. Guests can check in after 15:00.
How much is a room at SureStay Plus Hotel by Best Western Gatlinburg?
£113/night is a good average price right now, and some users have even reported deals that start from only £45/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
What is the distance from SureStay Plus Hotel by Best Western Gatlinburg, Gatlinburg to Ober Gatlinburg?
The distance from SureStay Plus Hotel by Best Western Gatlinburg to Ober Gatlinburg, Gatlinburg is about 0.2 mi.
How many operators does momondo search for hotels in Gatlinburg?
There are 5,354 operators available for hotels in Gatlinburg as of May 2025.
When did momondo last update prices for hotels in Gatlinburg?
Prices for hotels in Gatlinburg are updated daily.
Places of interest near SureStay Plus Hotel by Best Western Gatlinburg
Attractions in Gatlinburg, Tennessee curated by momondo
SureStay Plus Hotel by Best Western Gatlinburg location: 218 Ski Mountain Road, Gatlinburg, TN 37738-3125