It features 4-star rooms and is steps from Andrew Johnson National Historic Site. It also provides free Wi-Fi, a car rental desk and an express check-in and check-out feature. There are a range of facilities on offer to those staying at General Morgan Inn, such as room service, a concierge and meeting facilities. A fitness centre can be readily accessed by guests wanting to keep up their exercise regimes while travelling. Rooms at the hotel are comfortable and offer a refrigerator and a microwave. The position of General Morgan Inn permits convenient access to many tourist attractions. The friendly staff at the tour desk are available to book and organise activities in Greeneville.