Bluebay Grand Esmeralda
5-star Hotel with Private beach
Carr. Chetumal - Puerto Juárez Km 300, 77710 Playa del Carmen, Quintana Roo
+52 984 877 4500based on 1,427 reviews
per night
About Bluebay Grand Esmeralda, Playa del Carmen
Bluebay Grand Esmeralda photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkelling
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Bottle of water
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Heating
- Body soap
- Air-conditioned
- Conditioner
Things to do
- Gift shop
- Bicycle hire
- Canoeing
- Snorkelling
- Evening entertainment
- Beauty salon
- Karaoke
- Table tennis
- Pool table
- Windsurfing
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Pool towels
- Pool with a view
Bathroom
- Shower
- Shower cap
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
General
- Family rooms
- Sea view
- Garden view
- Telephone
- Pool view
- Storage available
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Family friendly
- Cribs available
- Child pool
- Kids' club
- Complimentary breakfast
- Playground
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Coffee machine
Media and entertainment
- Radio
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
Accessibility and suitability
- Non-smoking rooms available
- Disabled access
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Workspace
- Fax/photocopying
Reviews
Pros +
- Fantastic customer service. (in 10 reviews)
- "The room was a ground level garden view room, which I highly recommend." (in 1 review)
- "A bit far from playa del carmen, 20-25 minutes by taxi." (in 5 reviews)
Cons -
- See my pictures (I took them in front of the hotel). (in 6 reviews)
- everywhere except for the designated smoking areas. (in 3 reviews)
- Many of the restaurants are closed. (in 1 review)
Bluebay Grand Esmeralda room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Bluebay Grand Esmeralda compare to other 5-star hotels in Playa del Carmen?
Bluebay Grand Esmeralda is £390 cheaper than the average 5 star hotel in Playa del Carmen. You can usually find a nightly rate of £101 when staying at Bluebay Grand Esmeralda.
How far is Bluebay Grand Esmeralda from Cozumel?
Driving distance from Cozumel to Bluebay Grand Esmeralda and vice versa is 13.8 mi and the overall drive time is about 41min. Driving time can vary based on the time of day and traffic.
What is the best way to get to Bluebay Grand Esmeralda from Cozumel?
Bluebay Grand Esmeralda has parking available on site for customers of the hotel. With that in mind, the most efficient way not only to get from Cozumel to the hotel, but also to get around Playa del Carmen during your stay may be to hire a car. Car hire in Bluebay Grand Esmeralda are on average £9/day. Another more common option is to just take a taxi or rideshare service from the airport to Bluebay Grand Esmeralda. The nearest airport to the hotel is Cozumel.
Are there food options at Bluebay Grand Esmeralda?
There is a restaurant at Bluebay Grand Esmeralda that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 984 877 4500 for kitchen hours. One of the easiest dining options for Playa del Carmen guests staying in Bluebay Grand Esmeralda is to order room service, which is available to all hotel guests.
Does Bluebay Grand Esmeralda have a pool?
Yes, Bluebay Grand Esmeralda has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is Bluebay Grand Esmeralda to Playa del Carmen city centre?
When staying at Bluebay Grand Esmeralda you are only 6.6 mi from the Playa del Carmen city centre. While making your way to the centre of Playa del Carmen, you should plan to visit Xcaret Park, along with all the shops and restaurants.
What is the phone number for Bluebay Grand Esmeralda?
For assistance from an employee at Bluebay Grand Esmeralda please call +52 984 877 4500.
Does Bluebay Grand Esmeralda have Wi-Fi available?
Yes, Bluebay Grand Esmeralda has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Bluebay Grand Esmeralda?
There is a hotel gym accessible to guests staying at Bluebay Grand Esmeralda. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for Bluebay Grand Esmeralda?
Bluebay Grand Esmeralda check-out time is 12:00. Late check-out may be available upon request at the reception desk.
How much is a room at Bluebay Grand Esmeralda?
£132/night is a good average price right now, and some users have even reported deals that start from only £81/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in Bluebay Grand Esmeralda?
The accommodation features laundry services for all guests. Need to straighten out your clothes? The accommodation features an ironing board and an iron.
How many operators does momondo search for hotels in Playa del Carmen?
As of April 2025, there are 9,029 operators available to choose from for hotels in Playa del Carmen.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near Bluebay Grand Esmeralda
Attractions in Playa del Carmen, Mexico curated by momondo
Bluebay Grand Esmeralda location: Carr. Chetumal - Puerto Juárez Km 300, 77710 Playa del Carmen, Quintana Roo