Occidental at Xcaret Destination
5-star Hotel with Private beach
Carretera Federal 307, Km 282, 77710 Playa del Carmen, Quintana Roo
+52 984 871 5400based on 1,920 reviews
per night
About Occidental at Xcaret Destination, Playa del Carmen
Occidental at Xcaret Destination photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- 24-hour front desk
- Safety deposit box
- Bottle of water
Things to do
- Gift shop
- Board games/puzzles
- Game room
- Darts
- Scuba diving
- Archery
- Snorkelling
- Bingo
- Evening entertainment
- Beauty salon
- Mini-golf
- Table tennis
- Pool table
- Night club
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Dining
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Tea/coffee maker
- Kettle
- Coffee machine
- Dining area
- Dining table
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness centre
- Saltwater pool
- Massage
- Pool bar
- Sauna
Accessibility and suitability
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Lift
- Accessible by lift
- Upper floors accessible by lift
- Upper floors accessible by stairs
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Spa bath
- Toilet
- Toilet paper
General
- Family rooms
- Interconnected room(s) available
- Lockers
- Storage available
- Slippers
- Telephone
- Tile/marble floor
Family friendly
- Babysitting or child care
- Cribs available
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Complimentary breakfast
- Playground
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Workspace
- Desk
Reviews
Pros +
- All the buffets and restaurants were good. (in 4 reviews)
- the hotel is great. (in 18 reviews)
- "We had monkeys come to our balcony every morning around 8-9am, was magical." (in 2 reviews)
Cons -
- Noisy early morning hours (in 1 review)
- It’s very much a jungle paradise. (in 7 reviews)
- Not everyone could enter the hotel! (in 13 reviews)
Occidental at Xcaret Destination room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Occidental at Xcaret Destination compare to other 5-star hotels in Playa del Carmen?
There is a £358/night difference in the average price of 5-star hotels in Playa del Carmen (£491/night) and the average nightly rate at Occidental at Xcaret Destination (£133/night).
How far is Occidental at Xcaret Destination from Cozumel?
Occidental at Xcaret Destination is 12.9 mi away from Cozumel. You can typically expect your drive time from Occidental at Xcaret Destination to Cozumel to be 38min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to Occidental at Xcaret Destination from Cozumel?
If you intend to hire a car to travel from Cozumel to the hotel, you will have peace of mind knowing that Occidental at Xcaret Destination offers parking on site. Car hire in the area typically go for £9/day for a base model hire. If you’re looking for a simple travel option from Cozumel to Occidental at Xcaret Destination, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Occidental at Xcaret Destination?
Occidental at Xcaret Destination does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Occidental at Xcaret Destination at +52 984 871 5400. If you are staying at Occidental at Xcaret Destination, you are more than welcome to order food through the hotel’s room service menu.
Does Occidental at Xcaret Destination have a pool?
Yes. Many momondo users travelling to Playa del Carmen specifically look for hotels with a pool. Occidental at Xcaret Destination may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
How close is Occidental at Xcaret Destination to Playa del Carmen city centre?
Getting to Playa del Carmen city centre should be easy enough, as it is just 3.8 mi away from Occidental at Xcaret Destination. In Playa del Carmen city centre you will find Xcaret Park, along with many other popular sights and things to do.
What is the phone number for Occidental at Xcaret Destination?
If you have questions about Occidental at Xcaret Destination or your reservation, please call the front desk directly at +52 984 871 5400.
Does Occidental at Xcaret Destination have Wi-Fi available?
Yes, Occidental at Xcaret Destination has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Occidental at Xcaret Destination?
Occidental at Xcaret Destination has a fitness centre available for guests who would like to use it throughout their stay.
What time is check-out for Occidental at Xcaret Destination?
You can plan to arrive after 15:00 for checking in. Check-out time is 11:00. We advise notifying the front desk of any requests as early as possible.
How much is a room at Occidental at Xcaret Destination?
Guests can currently expect to pay £170 on average for a night at Occidental at Xcaret Destination, Playa del Carmen. Enter your desired travel dates in the form above to find deals starting at £132 per night.
Is there laundry service in Occidental at Xcaret Destination?
Yes, laundry services are accessible for guests staying at Occidental at Xcaret Destination, Playa del Carmen. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.
What is the distance from Occidental at Xcaret Destination, Playa del Carmen to Xcaret Park?
Make sure to visit Xcaret Park during your stay at Occidental at Xcaret Destination, Playa del Carmen. It’s only 0.4 mi away!
How many operators does momondo search for hotels in Playa del Carmen?
As of April 2025, there are 9,029 operators available to choose from for hotels in Playa del Carmen.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near Occidental at Xcaret Destination
Attractions in Playa del Carmen, Mexico curated by momondo
Occidental at Xcaret Destination location: Carretera Federal 307, Km 282, 77710 Playa del Carmen, Quintana Roo