Grand Velas Riviera Maya
5-star Hotel with Private beach
Carretera Cancun Tulum Km 62, 77710 Playa del Carmen, Quintana Roo
+52 984 877 4400based on 120 reviews
per night
About Grand Velas Riviera Maya, Playa del Carmen
Grand Velas Riviera Maya photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
Things to do
- Gift shop
- Eco tourism
- Bicycle hire
- Board games/puzzles
- Game room
- Golf
- Cycling
- Evening entertainment
- Cooking classes
- Beauty salon
- Karaoke
- Mini-golf
- Table tennis
- Pool table
- Water sport facilities (on site)
- Night club
- Hiking
- Table football
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- 24-hour front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
General
- Family rooms
- Garden view
- Interconnected room(s) available
- Pool view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Tile/marble floor
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Spa bath
- Toilet
- Toilet paper
Dining
- Wine glasses
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Coffee machine
- Dining table
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
- Baby safety gates
- Children's high chair
Pool and spa
- Infinity pool
- Spa
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Lift
- Allergy-free room
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Outdoor
- Outdoor dining area
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Tumble dryer
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness centre
Reviews
Pros +
- "The food is unbeatable I recommend the ""Cocina de Autor"" restaurant!" (in 1 review)
- Staff was very friendly and made us feel valued and at home (in 1 review)
- The ocean at the beach area was rocky and shallow. (in 4 reviews)
Cons -
- I never had to track him down like at other resorts. (in 1 review)
- A lot of sea weed in the ocean somewhat spoiled beach experience. (in 3 reviews)
Grand Velas Riviera Maya room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Grand Velas Riviera Maya from Cozumel?
If there is no traffic, the 12.5 mi drive between Cozumel and Grand Velas Riviera Maya should only take about 37min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.
What is the best way to get to Grand Velas Riviera Maya from Cozumel?
With parking available at Grand Velas Riviera Maya, you could always hire a car for as low as £9/day and park it at the hotel. This would give you freedom while visiting Playa del Carmen. If you’re looking for a simple travel option from Cozumel to Grand Velas Riviera Maya, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Grand Velas Riviera Maya?
Grand Velas Riviera Maya does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Grand Velas Riviera Maya at +52 984 877 4400. Guests staying at Grand Velas Riviera Maya are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Grand Velas Riviera Maya have a pool?
Grand Velas Riviera Maya does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
How close is Grand Velas Riviera Maya to Playa del Carmen city centre?
Grand Velas Riviera Maya is just 4.9 mi away from Playa del Carmen city centre. The closest landmark to the centre of Playa del Carmen is Xcaret Park, which is very accessible to Grand Velas Riviera Maya guests.
What is the phone number for Grand Velas Riviera Maya?
You can reach the main line at +52 984 877 4400.
Does Grand Velas Riviera Maya have Wi-Fi available?
Yes, Grand Velas Riviera Maya has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Grand Velas Riviera Maya?
Yes, there is a gym available to guests of Grand Velas Riviera Maya. For gym hours, it is best to ask the front desk clerk during check-in.
What time is check-out for Grand Velas Riviera Maya?
Standard check-out time at Grand Velas Riviera Maya is 12:00. Guests can check in after 15:00.
How much is a room at Grand Velas Riviera Maya?
Prices may fluctuate based on room type, dates, and availability. You can find great room deals for Grand Velas Riviera Maya at the moment between £571 and £838 a night. Enter preferred dates in the form above to see the best-matched deals for you.
Is there laundry service in Grand Velas Riviera Maya?
Yes, laundry services are accessible for guests staying at Grand Velas Riviera Maya, Playa del Carmen. You can leave your travel iron at home and use the irons provided at the accommodation.
How many operators does momondo search for hotels in Playa del Carmen?
As of April 2025, there are 9,029 operators available to choose from for hotels in Playa del Carmen.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near Grand Velas Riviera Maya
Attractions in Playa del Carmen, Mexico curated by momondo
Grand Velas Riviera Maya location: Carretera Cancun Tulum Km 62, 77710 Playa del Carmen, Quintana Roo