Hotel Cielo
3-star Hotel with Private beach
Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo
+52 984 873 1227based on 171 reviews
per night
About Hotel Cielo, Playa del Carmen
Hotel Cielo photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Restaurant
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Air-conditioned
- Free Internet
- Conditioner
Services and conveniences
- Wedding services
- Car hire
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- 24-hour front desk
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Eco tourism
- Beach access
- Bicycle hire
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Accessibility and suitability
- No smoking
- Private entrance
Dining
- Restaurant
- Food can be delivered to guest accommodation
General
- Family rooms
- City view
Health and safety
- Daily housekeeping
- Safe
Laundry
- Laundry service
Bedroom
- Extra-long beds (> 2 metres)
Workspace
- Desk
Reviews
Pros +
- The best staff and owners. (in 14 reviews)
- It is close to the beach and ferry which was excellent. (in 2 reviews)
- "Highly recommended , kudos to Hotel Cielo" (in 4 reviews)
Cons -
- The mall is approximately one mile north. (in 1 review)
- The service at their restaurant was extremely slow (in 2 reviews)
- Quaint and quirky decor and a restaurant next door and several (in 1 review)
Hotel Cielo room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Hotel Cielo compare to other 3-star hotels in Playa del Carmen?
3-star hotels in Playa del Carmen typically cost £94/night, but Hotel Cielo is typically available for £42/night, and is rated equally to its competitors.
How far is Hotel Cielo from Cozumel?
If you're looking to go directly from Cozumel to Hotel Cielo, expect a 35min drive as they are around 11.8 mi apart.
What is the best way to get to Hotel Cielo from Cozumel?
Another more common option is to just take a taxi or rideshare service from the airport to Hotel Cielo. The nearest airport to the hotel is Cozumel.
Are there food options at Hotel Cielo?
Yes, Hotel Cielo does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Playa del Carmen for those looking for something different. Guests staying at Hotel Cielo are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Hotel Cielo have a pool?
Unfortunately, our data does not specify if there is a pool at Hotel Cielo. We would recommend calling the hotel’s front desk to confirm. The phone number for Hotel Cielo is +52 984 873 1227.
How close is Hotel Cielo to Playa del Carmen city centre?
Getting to Playa del Carmen city centre should be easy enough, as it is just 0.3 mi away from Hotel Cielo. In Playa del Carmen city centre you will find Xcaret Park, along with many other popular sights and things to do.
What is the phone number for Hotel Cielo?
Is Hotel Cielo pet-friendly?
Does Hotel Cielo have Wi-Fi available?
Yes, Hotel Cielo has Wi-Fi available to hotel guests.
What time is check-out for Hotel Cielo?
The required check-out time is 12:00. Please plan accordingly before your departure to avoid any penalties or fees.
How much is a room at Hotel Cielo?
The cheapest deals found start from only £41 per night. The average rate for rooms at Hotel Cielo is currently around £58/night. Enter your dates in the form above to see more.
Is there laundry service in Hotel Cielo?
Laundry services are available at Hotel Cielo. Contact the property reception for additional information.
How many operators does momondo search for hotels in Playa del Carmen?
As of April 2025, there are 9,029 operators available to choose from for hotels in Playa del Carmen.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near Hotel Cielo
Attractions in Playa del Carmen, Mexico curated by momondo
Hotel Cielo location: Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo