Playacar Palace
5-star Hotel with Outdoor pool
Fraccionamiento Playacar Km 62.5 Bahia Del Espiritu, 77710 Playa del Carmen, Quintana Roo
+52 984 873 4960based on 85 reviews
per night
About Playacar Palace, Playa del Carmen
Playacar Palace photos
Rooms
Hotel Amenities & Facilities
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24-hour front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Open-air bath
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Toilet
- Toilet paper
- Toothbrush
Dining
- Wine glasses
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Things to do
- Gift shop
- Bicycle hire
- Board games/puzzles
- Scuba diving
- Diving
- Beauty salon
- Pool table
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness centre
- Massage
- Sauna
General
- Family rooms
- Storage available
- Sea view
- Slippers
- Solarium
- Telephone
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kids' club
- Complimentary breakfast
- Playground
Accessibility and suitability
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Lift
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Outdoor
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- "Very educated, polite and client oriented" (in 1 review)
- "The Staff was super friendly, and location was great,." (in 2 reviews)
- "Entertainment staff, food and service is a top notch" (in 3 reviews)
Cons -
- Sometimes we got wash cloths sometime not. (in 1 review)
- Only double beds not queen size beds. (in 1 review)
- Some days they were out of beach towels. (in 1 review)
Playacar Palace room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Playacar Palace compare to other 5-star hotels in Playa del Carmen?
Playacar Palace is typically below the average price of 5 star hotels in Playa del Carmen. On average, you can expect to pay £596 per night in Playa del Carmen. Playacar Palace typically costs £286 per night, which is £310 cheaper than the Playa del Carmen average.
How far is Playacar Palace from Cozumel?
If you're looking to go directly from Cozumel to Playacar Palace, expect a 35min drive as they are around 11.8 mi apart.
What is the best way to get to Playacar Palace from Cozumel?
With parking available at Playacar Palace, you could always hire a car for as low as £10/day and park it at the hotel. This would give you freedom while visiting Playa del Carmen. Another more common option is to just take a taxi or rideshare service from the airport to Playacar Palace. The nearest airport to the hotel is Cozumel.
Are there food options at Playacar Palace?
Yes, Playacar Palace does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Playa del Carmen for those looking for something different. If you are staying at Playacar Palace, you are more than welcome to order food through the hotel’s room service menu.
Does Playacar Palace have a pool?
Yes, Playacar Palace has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is Playacar Palace to Playa del Carmen city centre?
Playacar Palace is just 0.5 mi away from Playa del Carmen city centre. The closest landmark to the centre of Playa del Carmen is Xcaret Park, which is very accessible to Playacar Palace guests.
What is the phone number for Playacar Palace?
Is Playacar Palace pet-friendly?
Does Playacar Palace have Wi-Fi available?
Yes, Playacar Palace has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Playacar Palace?
There is a fitness centre available to Playacar Palace guests.
What time is check-out for Playacar Palace?
You can plan to arrive after 15:00 for checking in. Check-out time is 12:00. We advise notifying the front desk of any requests as early as possible.
How much is a room at Playacar Palace?
Guests can currently expect to pay £332 on average for a night at Playacar Palace, Playa del Carmen. Enter your desired travel dates in the form above to find deals starting at £262 per night.
Is there laundry service in Playacar Palace?
Laundry services are available at Playacar Palace. Contact the property reception for additional information. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.
How many operators does momondo search for hotels in Playa del Carmen?
As of May 2025, there are 9,030 operators available to choose from for hotels in Playa del Carmen.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near Playacar Palace
Attractions in Playa del Carmen, Mexico curated by momondo
Playacar Palace location: Fraccionamiento Playacar Km 62.5 Bahia Del Espiritu, 77710 Playa del Carmen, Quintana Roo