JW Marriott Hotel Surabaya
5-star Hotel with Outdoor pool
Jalan Embong Malang 85-89, Surabaya 60261
+62 315 458 888based on 1,132 reviews
per night
About JW Marriott Hotel Surabaya, Surabaya
JW Marriott Hotel Surabaya photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Hotel Amenities & Facilities
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free parking
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Accessibility and suitability
- Lowered sink
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Lift
- Accessible by lift
- Adapted bath
- Upper floors accessible by lift
Kitchen
- Electric kettle
- Kitchen
- Dishwasher
- Microwave
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Tumble dryer
- Drying rack for clothing
- Washing machine
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Massage
- Sauna
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Kids' club
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (free)
- Valet parking
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Things to do
- Gift shop
- Evening entertainment
- Beauty salon
- Night club
Outdoor
- Garden
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness centre
Reviews
Pros +
- Comfy bed and delicate toilet. (in 9 reviews)
- Gym sauna and jacuzzi are great (in 2 reviews)
- "The facilities were excellent, and we enjoyed great food in the Executive Lounge." (in 4 reviews)
Cons -
- Just that I was not able to turn of the AC. (in 1 review)
- "Surprisingly terrible service attitude of hotel's staffs at front desk, I served them" (in 20 reviews)
- nothing i didn't like (in 4 reviews)
JW Marriott Hotel Surabaya room booking info
Check in/Check out
Check in anytime after 14:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is JW Marriott Hotel Surabaya from Surabaya Juanda?
There are 9.0 mi between Surabaya Juanda and JW Marriott Hotel Surabaya. The drive to and from the airport should be about 26min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to JW Marriott Hotel Surabaya from Surabaya Juanda?
Another more common option is to just take a taxi or rideshare service from the airport to JW Marriott Hotel Surabaya. The nearest airport to the hotel is Surabaya Juanda.
Are there food options at JW Marriott Hotel Surabaya?
There is a restaurant at JW Marriott Hotel Surabaya that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +62 315 458 888 for kitchen hours. If you are staying at JW Marriott Hotel Surabaya, you are more than welcome to order food through the hotel’s room service menu.
Does JW Marriott Hotel Surabaya have a pool?
JW Marriott Hotel Surabaya does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
What is the phone number for JW Marriott Hotel Surabaya?
If you have questions about JW Marriott Hotel Surabaya or your reservation, please call the front desk directly at +62 315 458 888.
Does JW Marriott Hotel Surabaya have Wi-Fi available?
Yes, JW Marriott Hotel Surabaya has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at JW Marriott Hotel Surabaya?
There is a hotel gym accessible to guests staying at JW Marriott Hotel Surabaya. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for JW Marriott Hotel Surabaya?
For JW Marriott Hotel Surabaya, the required check-out time is 12:00. Check-in may be available from 14:00. Any special requests should be made with the concierge.
How much is a room at JW Marriott Hotel Surabaya?
Guests can currently expect to pay £74 on average for a night at JW Marriott Hotel Surabaya, Surabaya. Enter your desired travel dates in the form above to find deals starting at £62 per night.
Is there laundry service in JW Marriott Hotel Surabaya?
Yes, there is. Reach out to JW Marriott Hotel Surabaya, Surabaya for more details on all available laundry services. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.
How many operators does momondo search for hotels in Surabaya?
There are 1,798 operators available for hotels in Surabaya as of April 2025.
When did momondo last update prices for hotels in Surabaya?
Prices for hotels in Surabaya are refreshed on a daily basis.
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JW Marriott Hotel Surabaya location: Jalan Embong Malang 85-89, Surabaya 60261