The Alana Surabaya
4-star Hotel with Indoor pool
Jl. Ketintang Baru I No. 10 - 12, Surabaya 60231
+62 623 18286818based on 563 reviews
per night
About The Alana Surabaya, Surabaya
The Alana Surabaya photos
Hotel Amenities & Facilities
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Free parking
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Bottle of water
- Private check-in/check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Air-conditioned
- Dustbins
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
General
- Seating area
- Hardwood or parquet floors
- Slippers
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- City view
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Refrigerator
- Dining area
- Dining table
Pool and spa
- Massage
- Pool bar
- Indoor pool
- Sauna
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Valet parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Cribs available
- Books, DVDs, music for children
- Kids' club
Accessibility and suitability
- Non-smoking rooms available
- Lift
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Sofa bed
- Cleaning products
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
Fitness
- Fitness centre
Reviews
Pros +
- "Comfortable room, great indoor pool, nice afternoon tea, and nicely served breakfast" (in 2 reviews)
- "Clean rooms, two free water, good buffet." (in 3 reviews)
- The service is good. (in 6 reviews)
Cons -
- Parkir space is limited (in 1 review)
- Almost all of the things in Alana Hotel. (in 1 review)
- The parking area is so tight and dangerous. (in 5 reviews)
The Alana Surabaya room booking info
Check in/Check out
Check in anytime after 14:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is The Alana Surabaya from Surabaya Juanda?
The Alana Surabaya is 5.6 mi away from Surabaya Juanda. You can typically expect your drive time from The Alana Surabaya to Surabaya Juanda to be 16min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to The Alana Surabaya from Surabaya Juanda?
A very popular option for travellers staying at The Alana Surabaya would be to take a taxi or ridesharing service from Surabaya Juanda directly to the hotel.
Are there food options at The Alana Surabaya?
The Alana Surabaya does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call The Alana Surabaya at +62 623 18286818. One of the easiest dining options for Surabaya guests staying in The Alana Surabaya is to order room service, which is available to all hotel guests.
Does The Alana Surabaya have a pool?
Yes, The Alana Surabaya has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
What is the phone number for The Alana Surabaya?
If you have questions or concerns about your stay at The Alana Surabaya, call +62 623 18286818 to speak with a front desk representative.
Does The Alana Surabaya have Wi-Fi available?
Yes, The Alana Surabaya has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at The Alana Surabaya?
There is a hotel gym accessible to guests staying at The Alana Surabaya. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for The Alana Surabaya?
12:00 is the check-out time at The Alana Surabaya. Late check-out may be available at the hotel's discretion.
How much is a room at The Alana Surabaya?
The cheapest deals found start from only £27 per night. The average rate for rooms at The Alana Surabaya is currently around £39/night. Enter your dates in the form above to see more.
Is there laundry service in The Alana Surabaya?
Yes, there is. Reach out to The Alana Surabaya, Surabaya for more details on all available laundry services. Need to straighten out your clothes? The accommodation features an ironing board and an iron.
How many operators does momondo search for hotels in Surabaya?
There are 1,798 operators available for hotels in Surabaya as of April 2025.
When did momondo last update prices for hotels in Surabaya?
Prices for hotels in Surabaya are refreshed on a daily basis.
Places of interest near The Alana Surabaya
Attractions in Surabaya, Indonesia curated by momondo
The Alana Surabaya location: Jl. Ketintang Baru I No. 10 - 12, Surabaya 60231