Barcelo Maya Palace
4-star Hotel with Private beach
Carretera Chetumal Pto Juarez Km 266.3. Riviera Maya, 77750 Playa del Carmen, Quintana Roo
+52 984 875 1500based on 366 reviews
per night
About Barcelo Maya Palace, Playa del Carmen
Barcelo Maya Palace photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Things to do
- Gift shop
- Eco tourism
- Board games/puzzles
- Game room
- Golf
- Snorkelling
- Evening entertainment
- Beauty salon
- Table tennis
- Water park
- Pool table
- Windsurfing
- Basketball court
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
General
- Family rooms
- Garden view
- Pool view
- Storage available
- Sea view
- Slippers
- Sofa
- Solarium
- Telephone
- Tile/marble floor
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
Pool and spa
- Spa
- Outdoor pool
- Steam room
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
- Water slide
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Dining
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Refrigerator
- Coffee machine
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
Workspace
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- The staff here was wonderful. (in 16 reviews)
- Service was extremely friendly and helpful. (in 4 reviews)
- There is also an adult pool which was superb too. (in 3 reviews)
Cons -
- Refrigerator in the room was broken. (in 4 reviews)
- No friendly or professional customer service. (in 4 reviews)
- The daily activities where not clearly communicated/organized. (in 1 review)
Barcelo Maya Palace room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Barcelo Maya Palace from Cozumel?
If you're looking to go directly from Cozumel to Barcelo Maya Palace, expect a 59min drive as they are around 19.9 mi apart.
What is the best way to get to Barcelo Maya Palace from Cozumel?
Barcelo Maya Palace has parking available on site for customers of the hotel. With that in mind, the most efficient way not only to get from Cozumel to the hotel, but also to get around Playa del Carmen during your stay may be to hire a car. Car hire in Barcelo Maya Palace are on average £10/day. A very popular option for travellers staying at Barcelo Maya Palace would be to take a taxi or ridesharing service from Cozumel directly to the hotel.
Are there food options at Barcelo Maya Palace?
There is a restaurant at Barcelo Maya Palace that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 984 875 1500 for kitchen hours. One of the easiest dining options for Playa del Carmen guests staying in Barcelo Maya Palace is to order room service, which is available to all hotel guests.
Does Barcelo Maya Palace have a pool?
Barcelo Maya Palace does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
How close is Barcelo Maya Palace to Playa del Carmen city centre?
The city centre nearest to Barcelo Maya Palace is Playa del Carmen, which is 14.0 mi away from the hotel’s front door. There, you can find Xcaret Park, which is a popular sight in the area.
What is the phone number for Barcelo Maya Palace?
If you have questions about Barcelo Maya Palace or your reservation, please call the front desk directly at +52 984 875 1500.
Does Barcelo Maya Palace have Wi-Fi available?
Yes, Barcelo Maya Palace has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Barcelo Maya Palace?
There is a fitness centre available to Barcelo Maya Palace guests.
What time is check-out for Barcelo Maya Palace?
12:00 is the check-out time at Barcelo Maya Palace. Late check-out may be available at the hotel's discretion.
How much is a room at Barcelo Maya Palace?
Prices may fluctuate based on room type, dates, and availability. You can find great room deals for Barcelo Maya Palace at the moment between £141 and £269 a night. Enter preferred dates in the form above to see the best-matched deals for you.
Is there laundry service in Barcelo Maya Palace?
The accommodation features laundry services for all guests. You can leave your travel iron at home and use the irons provided at the accommodation.
How many operators does momondo search for hotels in Playa del Carmen?
As of May 2025, there are 9,029 operators available to choose from for hotels in Playa del Carmen.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near Barcelo Maya Palace
Attractions in Playa del Carmen, Mexico curated by momondo
Barcelo Maya Palace location: Carretera Chetumal Pto Juarez Km 266.3. Riviera Maya, 77750 Playa del Carmen, Quintana Roo