Iberostar Quetzal
Hire with Private beach
Avenida Xaman Ha Lote Hotelero No. 2, 77710 Playa del Carmen, Quintana Roo
+52 984 877 2000based on 238 reviews
per night
About Iberostar Quetzal, Playa del Carmen
Iberostar Quetzal photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Tennis
- Free Wi-Fi
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Things to do
- Gift shop
- Eco tourism
- Diving
- Snorkelling
- Evening entertainment
- Pool table
- Water sport facilities (on site)
- Windsurfing
General
- Family rooms
- Sea view
- Seating area
- Garden view
- Sofa
- Telephone
- Pool view
Services and conveniences
- Conference rooms
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Key card access
- 24-hour front desk
Pool and spa
- Spa and wellness centre
- Pool bar
- Spa
- Hot tub
- Outdoor pool
- Sauna
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Shower
- Hairdryer
- Toilet paper
- Private bathroom
Outdoor
- Beach towels
- Balcony
- Private beach
- Garden
Family friendly
- Babysitting or child care
- Child pool
- Indoor play area
- Kids' club
Accessibility and suitability
- Disabled access
- Adapted bath
- No smoking
Bedroom
- Alarm clock
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- TV
Fitness
- Fitness centre
- Tennis
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
Workspace
- Desk
Health and safety
- Daily housekeeping
Reviews
Pros +
- "The territory with all the animals, birds and jungles is amazing." (in 2 reviews)
- There are two large swimming pools and we loved both (in 2 reviews)
- Great service and excellent food. (in 7 reviews)
Iberostar Quetzal room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Iberostar Quetzal compare to other 5-star hotels in Playa del Carmen?
Iberostar Quetzal is £314 cheaper than the average 5 star hotel in Playa del Carmen. You can usually find a nightly rate of £178 when staying at Iberostar Quetzal.
How far is Iberostar Quetzal from Cozumel?
Iberostar Quetzal is 12.1 mi away from Cozumel. You can typically expect your drive time from Iberostar Quetzal to Cozumel to be 36min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to Iberostar Quetzal from Cozumel?
Iberostar Quetzal has parking available on site for customers of the hotel. With that in mind, the most efficient way not only to get from Cozumel to the hotel, but also to get around Playa del Carmen during your stay may be to hire a car. Car hire in Iberostar Quetzal are on average £10/day. If you’re looking for a simple travel option from Cozumel to Iberostar Quetzal, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Iberostar Quetzal?
There is a restaurant at Iberostar Quetzal that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 984 877 2000 for kitchen hours.
Does Iberostar Quetzal have a pool?
Iberostar Quetzal does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
How close is Iberostar Quetzal to Playa del Carmen city centre?
When staying at Iberostar Quetzal you are only 1.8 mi from the Playa del Carmen city centre. While making your way to the centre of Playa del Carmen, you should plan to visit Xcaret Park, along with all the shops and restaurants.
What is the phone number for Iberostar Quetzal?
If you have questions or concerns about your stay at Iberostar Quetzal, call +52 984 877 2000 to speak with a front desk representative.
Does Iberostar Quetzal have Wi-Fi available?
Yes, Iberostar Quetzal has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Iberostar Quetzal?
Yes, there is a gym available to guests of Iberostar Quetzal. For gym hours, it is best to ask the front desk clerk during check-in.
What time is check-out for Iberostar Quetzal?
Iberostar Quetzal check-out time is 12:00. Late check-out may be available upon request at the reception desk.
How much is a room at Iberostar Quetzal?
The average price for a night at Iberostar Quetzal found recently is £228 and can go as low as £165/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
How many operators does momondo search for hotels in Playa del Carmen?
As of May 2025, there are 9,029 operators available to choose from for hotels in Playa del Carmen.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near Iberostar Quetzal
Attractions in Playa del Carmen, Mexico curated by momondo
Iberostar Quetzal location: Avenida Xaman Ha Lote Hotelero No. 2, 77710 Playa del Carmen, Quintana Roo