Sandos Caracol Eco Resort
Hire with Private beach
Carretera Cancún Chetumal Km 295, 77710 Playa del Carmen, Quintana Roo
+52 984 873 4444based on 2,056 reviews
per night
About Sandos Caracol Eco Resort, Playa del Carmen
Sandos Caracol Eco Resort photos
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Water slide
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
Things to do
- Gift shop
- Eco tourism
- Bicycle hire
- Fishing
- Board games/puzzles
- Game room
- Golf
- Canoeing
- Scuba diving
- Snorkelling
- Evening entertainment
- Beauty salon
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
- Windsurfing
- Night club
- Hiking
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24-hour front desk
- Safety deposit box
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Steam room
- Private pool
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
- Water slide
Basics
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional bathroom
- Additional toilet
- Toilet
- Toilet paper
- Walk-in shower
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
General
- Family rooms
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Solarium
- Telephone
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Tea/coffee maker
- Coffee machine
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Accessibility and suitability
- Designated smoking area
- Disabled access
- Lift
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Bedroom
- Socket near the bed
Workspace
- Desk
Reviews
Pros +
- Also too many long lines for everything (in 4 reviews)
- I booked a Signature eco Superior room at Sandos for 5 nights. (in 4 reviews)
- Shows and live music very entertaining. (in 9 reviews)
Cons -
- "Long lines with everything, poor food" (in 4 reviews)
- Not worth the money! (in 6 reviews)
- "Everyone in my family, aside from the children, lost weight after the vacation." (in 5 reviews)
Sandos Caracol Eco Resort room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Sandos Caracol Eco Resort compare to other 4-star hotels in Playa del Carmen?
There is a £17/night difference in the average price of 4-star hotels in Playa del Carmen (£176/night) and the average nightly rate at Sandos Caracol Eco Resort (£159/night).
How far is Sandos Caracol Eco Resort from Cozumel?
Sandos Caracol Eco Resort is 12.1 mi away from Cozumel. You can typically expect your drive time from Sandos Caracol Eco Resort to Cozumel to be 36min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to Sandos Caracol Eco Resort from Cozumel?
Sandos Caracol Eco Resort has parking available on site for customers of the hotel. With that in mind, the most efficient way not only to get from Cozumel to the hotel, but also to get around Playa del Carmen during your stay may be to hire a car. Car hire in Sandos Caracol Eco Resort are on average £10/day. Another more common option is to just take a taxi or rideshare service from the airport to Sandos Caracol Eco Resort. The nearest airport to the hotel is Cozumel.
Are there food options at Sandos Caracol Eco Resort?
Yes, Sandos Caracol Eco Resort does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Playa del Carmen for those looking for something different. Guests staying at Sandos Caracol Eco Resort are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Sandos Caracol Eco Resort have a pool?
Yes. Many momondo users travelling to Playa del Carmen specifically look for hotels with a pool. Sandos Caracol Eco Resort may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
How close is Sandos Caracol Eco Resort to Playa del Carmen city centre?
When staying at Sandos Caracol Eco Resort you are only 3.5 mi from the Playa del Carmen city centre. While making your way to the centre of Playa del Carmen, you should plan to visit Xcaret Park, along with all the shops and restaurants.
What is the phone number for Sandos Caracol Eco Resort?
Is Sandos Caracol Eco Resort pet-friendly?
Does Sandos Caracol Eco Resort have Wi-Fi available?
Yes, Sandos Caracol Eco Resort has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Sandos Caracol Eco Resort?
Yes, there is a gym available to guests of Sandos Caracol Eco Resort. For gym hours, it is best to ask the front desk clerk during check-in.
What time is check-out for Sandos Caracol Eco Resort?
Sandos Caracol Eco Resort check-out time is 12:00. Late check-out may be available upon request at the reception desk.
How much is a room at Sandos Caracol Eco Resort?
£206/night is a good average price right now, and some users have even reported deals that start from only £155/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in Sandos Caracol Eco Resort?
Yes, there is. Reach out to Sandos Caracol Eco Resort, Playa del Carmen for more details on all available laundry services. Irons and ironing boards are included as featured amenities.
How many operators does momondo search for hotels in Playa del Carmen?
As of May 2025, there are 9,030 operators available to choose from for hotels in Playa del Carmen.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near Sandos Caracol Eco Resort
Attractions in Playa del Carmen, Mexico curated by momondo
Sandos Caracol Eco Resort location: Carretera Cancún Chetumal Km 295, 77710 Playa del Carmen, Quintana Roo