Hero photo

Shangri-la Surabaya

5-star Hotel with Outdoor pool

5 stars

JL. May. Jend. Sungkono 120, Surabaya 60256

+62 316 003 8888
8.8
Very Good

based on 274 reviews

Fri 10/5
Sat 11/5
Voted winner of Europe's Best Travel App 2023

About Shangri-la Surabaya, Surabaya

Cleanliness
9.2
Comfort
9.2
Location
8.9
Services
8.9
Staff
9.3
Value for money
8.7
Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa centre with a sauna and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls. Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. En suite bathrooms have a bathtub, as well as bathrobes and slippers. Other facilities at Shangri-la Surabaya include spacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff. Shangri-la Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.

Shangri-la Surabaya photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Rooms

Sun 5/5
Thu 9/5
Show deals with

Is it really the cheapest?

We search major booking sites and individual hotels so you can compare the best deals on Shangri-la Surabaya rooms.

Deluxe rooms - Park view
1 king bed

1 king bed

KAYAK BTX

£72/night

£72 totalKAYAK BTX
View Deal
Standard rooms - Mountain view
Agoda.com

£62/night

£62 totalAgoda.com
View Deal
Executive rooms - Harbour view
Agoda.com

£248/night

£248 totalAgoda.com
View Deal
King rooms - Courtyard view
Expedia

£91/night

£91 totalExpedia
View Deal
Other Rooms - Harbour view
Agoda.com

£58/night

£58 totalAgoda.com
View Deal

Hotel Amenities & Facilities

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Dining

  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Dining area
  • Dining table

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Smoking rooms available
  • Safety deposit box
  • Bottle of water

Bathroom

  • Yukata (Japanese bathrobe)
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

General

  • Executive lounge access
  • Garden view
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Landmark view
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • Hypoallergenic pillow
  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Accessible by lift
  • Adapted bath
  • Allergy-free room
  • Upper floors accessible by lift

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Spa and wellness centre
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer

Family friendly

  • Babysitting or child care
  • Child pool
  • Kid-friendly buffet
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Things to do

  • Gift shop
  • Game room
  • Golf
  • Beauty salon
  • Night club

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service
  • Valet parking

Bedroom

  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Garden
  • Terrace/Patio

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Reviews

8.8
Very GoodBased on 274 verified guest reviews
8.8Families
8.5Solo
8.1Friends
9.1Couples


Shangri-la Surabaya room booking info

Check in/Check out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How does Shangri-la Surabaya compare to other 5-star hotels in Surabaya?

    5-star hotels in Surabaya typically cost £90/night, but Shangri-la Surabaya is typically available for £57/night, and is rated equally to its competitors.

  • How far is Shangri-la Surabaya from Surabaya Juanda?

    Driving distance from Surabaya Juanda to Shangri-la Surabaya and vice versa is 7.8 mi and the overall drive time is about 23min. Driving time can vary based on the time of day and traffic.

  • What is the best way to get to Shangri-la Surabaya from Surabaya Juanda?

    If you’re looking for a simple travel option from Surabaya Juanda to Shangri-la Surabaya, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Are there food options at Shangri-la Surabaya?

    Shangri-la Surabaya does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Shangri-la Surabaya at +62 316 003 8888. Guests staying at Shangri-la Surabaya are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Shangri-la Surabaya have a pool?

    Yes. Many momondo users travelling to Surabaya specifically look for hotels with a pool. Shangri-la Surabaya may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • What is the phone number for Shangri-la Surabaya?

    If you have questions about Shangri-la Surabaya or your reservation, please call the front desk directly at +62 316 003 8888.

  • Does Shangri-la Surabaya have Wi-Fi available?

    Yes, Shangri-la Surabaya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Shangri-la Surabaya?

    Yes, there is a gym available to guests of Shangri-la Surabaya. For gym hours, it is best to ask the front desk clerk during check-in.

  • What time is check-out for Shangri-la Surabaya?

    The required check-out time is 12:00. Please plan accordingly before your departure to avoid any penalties or fees.

  • How much is a room at Shangri-la Surabaya?

    The cheapest deals found start from only £50 per night. The average rate for rooms at Shangri-la Surabaya is currently around £70/night. Enter your dates in the form above to see more.

  • Is there laundry service in Shangri-la Surabaya?

    Yes, laundry services are accessible for guests staying at Shangri-la Surabaya, Surabaya. Irons and ironing boards are included as featured amenities.

  • How many operators does momondo search for hotels in Surabaya?

  • When did momondo last update prices for hotels in Surabaya?

    Prices for hotels in Surabaya are refreshed on a daily basis.


Places of interest near Shangri-la Surabaya

Attractions in Surabaya, Indonesia curated by momondo

Shangri-la Surabaya location: JL. May. Jend. Sungkono 120, Surabaya 60256

Top landmarks

Surabaya Town Square1.1 mi
Surabaya Zoo1.5 mi
Mpu Tantular Museum1.6 mi
Royal Plaza Surabaya1.8 mi
Sharp Bamboo Monument2.5 mi
Tunjungan Plaza2.5 mi
Joko Dolog Statue2.6 mi
BG Junction2.7 mi

Restaurants and Cafés

Kava Restaurant - Fairfield by Marriott Surabaya0.5 mi
Lime - Four Points by Sheraton Surabaya2.4 mi
Kafe Bromo - Sheraton Surabaya Hotel & Towers2.4 mi
Imari Japanese Restaurant at JW Marriott Surabaya2.5 mi
Pavilion at the JW Marriott Surabaya Indonesia2.5 mi
Uppercut Steakhouse2.5 mi
Magnolia - The Westin Surabaya2.7 mi
Sky Lounge - The Westin Surabaya2.7 mi
Djaman Doeloe Resto & Bar2.7 mi

momondo’s favourite Surabaya hotels

Premier Place Surabaya Airport

Jalan Raya Juanda 73, Surabaya

8.5
3 stars

£28

Hotel Elmi Surabaya

Jl. Panglima Sudirman 42-44, Surabaya

9.3
3 stars

£18

Verwood Hotel & Serviced Residence

Jl. Raya Kupang Indah, 452, Surabaya

8.2
4 stars

£23

Swiss-Belinn Tunjungan Surabaya

Jl. Tunjungan 101, Surabaya

8.5
3 stars

£26

Vasa Hotel Surabaya

Jalan HR Muhammad No. 31, Surabaya

8.9
5 stars

£52

Hotel Majapahit Surabaya - MGallery

Jalan Tunjungan No. 65, Surabaya

9.1
5 stars

£57

Pop! Hotel Diponegoro

Jl. Diponegoro No. 33 Darmo, Wonokromo, Surabaya

8.0
2 stars

£13

Harris Hotel & Conventions Gubeng

Jl. Bangka 8-18, Surabaya

8.3
4 stars

£29


Save money when you book hotels with momondo
Best deals on hotels
Best deals on hotels
See deals from 3M+ hotels and accommodations in one place.
Free cancellation
Free cancellation
Use our filter to find stays with free cancellation.
Millions of reviews
Millions of reviews
Check ratings based on millions of real guest reviews.
Price Alerts
Price Alerts
Not ready to book? Create a price alert to track prices.

An easier way to manage your Surabaya trip

We make it super easy to schedule, organize and travel with friends or family. Trips is free — and available to use no matter where you book.

Get notified when prices go down

Daily price changes in your inbox - only with Price Alerts.
Sun 5/5
Thu 9/5
Email me momondo's favourite deals

Find better results for your stay in Surabaya