Sheraton Surabaya Hotel & Towers
5-star Hotel with Outdoor pool
Jalan Embong Malang 25-31, Surabaya 60261
+62 315 468 000based on 809 reviews
per night
About Sheraton Surabaya Hotel & Towers, Surabaya
Sheraton Surabaya Hotel & Towers photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Hotel Amenities & Facilities
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Accessibility and suitability
- Hypoallergenic pillow
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Upper floors accessible by lift
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Kitchen
- Electric kettle
- Kitchenette
- Microwave
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness centre
- Massage
- Sauna
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Family friendly
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Baby safety gates
Outdoor
- Garden
- Terrace/Patio
- Grill
- Balcony
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Things to do
- Hot spring bath
- Water sport facilities (on site)
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- "Best place, Beside tunjungan plaza." (in 19 reviews)
- Very attentive and friendly staff members. (in 48 reviews)
- "Pool was great, can't imagine why no one was there swimming." (in 12 reviews)
Cons -
- Very old room. (in 19 reviews)
- Furniture is very old (in 7 reviews)
- "Old hotel, need a serious renovation" (in 17 reviews)
Sheraton Surabaya Hotel & Towers room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Sheraton Surabaya Hotel & Towers from Surabaya Juanda?
Driving distance from Surabaya Juanda to Sheraton Surabaya Hotel & Towers and vice versa is 8.7 mi and the overall drive time is about 26min. Driving time can vary based on the time of day and traffic.
What is the best way to get to Sheraton Surabaya Hotel & Towers from Surabaya Juanda?
Another more common option is to just take a taxi or rideshare service from the airport to Sheraton Surabaya Hotel & Towers. The nearest airport to the hotel is Surabaya Juanda.
Are there food options at Sheraton Surabaya Hotel & Towers?
Yes, Sheraton Surabaya Hotel & Towers does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Surabaya for those looking for something different. One of the easiest dining options for Surabaya guests staying in Sheraton Surabaya Hotel & Towers is to order room service, which is available to all hotel guests.
Does Sheraton Surabaya Hotel & Towers have a pool?
Yes. Many momondo users travelling to Surabaya specifically look for hotels with a pool. Sheraton Surabaya Hotel & Towers may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
What is the phone number for Sheraton Surabaya Hotel & Towers?
If you have questions or concerns about your stay at Sheraton Surabaya Hotel & Towers, call +62 315 468 000 to speak with a front desk representative.
Does Sheraton Surabaya Hotel & Towers have Wi-Fi available?
Yes, Sheraton Surabaya Hotel & Towers has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Sheraton Surabaya Hotel & Towers?
There is a fitness centre available to Sheraton Surabaya Hotel & Towers guests.
What time is check-out for Sheraton Surabaya Hotel & Towers?
You can plan to arrive after 15:00 for checking in. Check-out time is 12:00. We advise notifying the front desk of any requests as early as possible.
How much is a room at Sheraton Surabaya Hotel & Towers?
The average price for a night at Sheraton Surabaya Hotel & Towers found recently is £89 and can go as low as £74/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
Is there laundry service in Sheraton Surabaya Hotel & Towers?
Yes, there is. Reach out to Sheraton Surabaya Hotel & Towers, Surabaya for more details on all available laundry services. You can leave your travel iron at home and use the irons provided at the accommodation.
How many operators does momondo search for hotels in Surabaya?
There are 1,798 operators available for hotels in Surabaya as of May 2025.
When did momondo last update prices for hotels in Surabaya?
Prices for hotels in Surabaya are refreshed on a daily basis.
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Sheraton Surabaya Hotel & Towers location: Jalan Embong Malang 25-31, Surabaya 60261