Ford car hires in Orlando

Easy access nice sales associate

Pick up wasn’t very smooth, had to wait longer than expected.

The car booked wasn’t available they didn’t upgrade my can or give me any car Instead . the Agent’s were helpless, careless and so ignorant with me .

Read the fine print before booking online. Local residents only get limited kilometers even though it stats unlimited while booking. If your insurance does not cover rental car ,expect to pay the insurance while picking up the car. The staff was helpful and forthcoming thats the only positive i could take from my experience.

We were skeptical because of the reviews but we were very satisfied with the end result. We got a very good car for a good price. Negatives: The parking lot was a zoo when returning and we used our own insurance so they insisted on a $1000 down which I didn't feel good about.

My flight got cancelled. Their offices closes at 5pm. I got in on a new flight at 8pm. And was not able to pick up my car bc office was closed. I am looking to get refunded but there doesn’t seem to be much hope. They should disclose their office closes at 5pm. Before you book.

Everything was great

👍

They gave me the wrong car said it was a 4 by4 and over charged and I had to argue and prove from Jeep dealer it wasnt to get a charge.

Brand new car, friendly staff and happy with pick-up at the gate

I was shocked with my experience. I will never use green motion again. Period. I am disappointed in Kayak for even offering them as a provider. The process to pick up my car was an hour. I didn't want. It was the actual process. Horrible

I don't take car and they tak my money please I need help to refund my money

Their support is non-existent. Just pay the little extra to go with a bigger brand and avoid this one.

Easirent was not at airport. It’s halfway across Austin. I abandoned the car pickup and got an UBER to our airBnB instead. When I went to pick up the car later on my second Uber I found it in an industrial park area, which wasn’t terribly concerning, but it had a couple red flags. Just not a place I would want to bring my family. Finally when I arrived the scene was utter chaos. I saw an employee walking around looking for a car clicking the key unlock to locate it while dozens of customers looked destitute and as frustrated as I was with the experience of not finding their car at the airport. As I walked inside I found a waiting area full of crying children and families waiting for cars and a line of the drivers about 8 deep with no one at the counter answering questions. It was then that the same employee from the parking lot walked back in and stepped behind the desk to continue what sounded like a frustrated conversation of a desperate customer to just take the quickest option to get a car and leave. After trying to ask the sole employee what the odds of getting my car in the next hour or two was I decided that I wasn’t prepared to do business with this company and ordered my return Uber to the airBnB and ordered a Turo car for the rest of our visit with a brilliant experience. Hugely disappointing overall. Would not recommend. Please avoid. I haven’t chased down the couple hundred of dollars that we lost on the reservation and not getting a car yet, but I’m not holding my breath.

Awful! Just awful! Too far from the airport behind a gun range. Dirty office up stairs. Rude workers.

Loved how easy it was from check in to check out. I’m so glad I went with Alamo!

Pricey but convenient and simple

No issues with the customer service but I drove off with a vehicle that needed attention. I had a nail in my tire which I have reason to suspect was an issue before I received the vehicle. Also, the battery was on its final leg as it died on me right before I was scheduled for my flight. I almost missed my flight! Again, staff was friendly and eager to resolve my issue. Due to the time constraints I had to resolve all issues on my own causing a high degree of stress.

The travel service we used had a pickup that was half an hour from the airport, so we popped into the Enterprise office at the airport and the two VERY NICE people in the office made it happen - we were able to pick up and drop off at the airport and not have to uber from place to place. What a relief!!! Thank you ENTERPRISE!!!!

No complaints at all I was very happy

In my experience, Enterprise's service-oriented business culture is so much better than any place else I've used. The Union Park Orlando branch was great.

i was shocked that Sixt allege that they found a small mall scratches in the rear of the car which I never noticed and the inspector did not notice when I returned the car. I categorially state the we did not incur a damage to the car and the inspector when we returned the car did not notice any scratches either. We conversed with the inspector when we returned the car, an Altima.. She did not notice any scratches. We told her we had wanted to extend the lease for three weeks but we were not allowed by sixt, We then took up to 2 hours to rent another car, a Camry, which we did. No one told us we had scratched the car, 2 scratches, 5 to 1o 10 cm. Now they are asking that I comit fraud and say that we scratched the car. I will not do so.

Only issue is no way to contact them by phone and actually talk to someone. My flight was delayed and I wanted to let them know, but had no way of speaking with them. They still took excellent care of me even though I was a few hours late.

We found the service team exceptional in meeting all our needs and circumstances. Thank you.