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Quick facts about Vietnam Airlines
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Information about flying with Vietnam Airlines
What is the loyalty program for Vietnam Airlines?
Lotusmiles is the loyalty program for Vietnam Airlines. Passengers more than two years old can sign up for a Lotusmiles membership, which allows you to accumulate miles and convert them into rewards. There are four tiers within the Lotusmiles loyalty program: Silver, Gold, Titanium and Platinum. Benefits include upgrades, excess luggage allowance, access to business lounges, preferred seating and priority services at check-in, boarding, security and immigration. Members also enjoy a wide range of incentives from Lotusmiles partners, including discounts at hotels. To sign up, simply register on the website or using the Vietnam Airlines app. Family accounts are also available. Members can earn miles when they book Vietnam Airlines flights as well as its airline partners’ flights, including Alitalia, Delta, KLM and ANA.
How much luggage can you carry on Vietnam Airlines?
Your luggage allowance depends on where you’re flying to, which class you’re flying and if you are a member of the loyalty program. The maximum weight of checked luggage for economy and premium economy passengers is 23kg, while business class passengers can carry bags up to 32kg. Hand luggage allowances for economy class passengers should not exceed 12kg and can include one item and one accessory. Premium economy and business class passengers are permitted to bring two hand luggage items and one accessory. If you are planning to bring extra items, you can purchase excess prepaid luggage before you depart. Vietnam Airlines will transport wheelchairs and prams for no extra charge. Bulky items such as bicycles and sports equipment including golf clubs, skis, snowboards and diving gear can be accommodated for with an additional fee on most Vietnam Airlines flights.
Can I fly with a pet on Vietnam Airlines?
If you have a Vietnam Airlines reservation and are planning to travel with your pet, contact the airline at least 24 hours before departure. All pets are transported as checked luggage. Domestic dogs, cats and birds are permitted and should be kept within a kennel, with a maximum combined weight of 32kg. The carrier must be leak-proof, have proper ventilation and have enough space for your pet to move around. All service animals are permitted on board free of charge and must sit in front of the passenger.
Does Vietnam Airlines have flights from London Heathrow?
Yes, Vietnam Airlines currently has 22 flights out of London Heathrow per week.
Where does Vietnam Airlines fly to?
Vietnam Airlines flies 190 different routes (120 international and 70 domestic) on a yearly basis. You can find Vietnam Airlines flights to 19 different countries. Based on our data, London is the most popular domestic destination and flying to Ho Chi Minh City is the most popular international destination.
What are the top airports Vietnam Airlines serves?
Hanoi Noibai, Ho Chi Minh City, and Da Nang are the most popular airports Vietnam Airlines uses on a routine basis throughout the year.
How do I check the flight status for Vietnam Airlines?
To check the flight status of Vietnam Airlines, you can give them a call at +84 24 38320320 or visit their website at vietnamairlines.com. Or, you can use our on-page Flight Tracker that provides you with real-time Vietnam Airlines flight information, including terminal and gate number, arrival and departure times, and flight status.
What is the cheapest domestic Vietnam Airlines flight?
The cheapest domestic return Vietnam Airlines flight is from Ho Chi Minh City to Nha Trang Cam Ranh. This route is £44 per ticket and has 0 stops. Flying from Ho Chi Minh City to Nha Trang Cam Ranh is the cheapest one-way domestic flight with Vietnam Airlines. This flight costs £30 per ticket and has 0 stops.
What is the cheapest international Vietnam Airlines flight?
Bangkok Suvarnabhumi to Kuala Lumpur Intl and back with 2 stops for £54 per ticket is the cheapest return international flight we could find from Vietnam Airlines. The cheapest Vietnam Airlines international flight we could find was flying from Vientiane Wattay to Ho Chi Minh City. This is a one-way flight for £50 and has 1 stop.
Vietnam Airlines Reviews
Pros +
- Just a great flight . (in 52 reviews)
- The crew was very nice (in 45 reviews)
- plane was new and captain was professional. (in 27 reviews)
Cons -
- The flights left and arrived on time (in 73 reviews)
- "seat uncomfortable, food wasn't good." (in 45 reviews)
- Cleanliness of plane interior can be improved. (in 26 reviews)